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Wells Fargo is seeking a Digital AI Product Manager to deliver high‑quality, customer‑facing features within Fargo, the virtual assistant in the Wells Fargo mobile app. In this role, you will own feature‑level execution from problem definition through delivery and measurement, partnering closely with a cross‑functional pod that includes Experience Design, Technology, Data, Risk, and Lines of Business. You will translate customer needs and business priorities into clear product requirements, guide features through enterprise governance, and ensure solutions are delivered on time and perform as intended in production. This role also includes hands‑on ownership of GenAI‑powered features, including prompt creation and iteration, as well as monitoring usage, adoption, and business impact. The ideal candidate is execution‑focused, comfortable operating in a regulated environment, and able to collaborate effectively across teams to deliver measurable customer and business outcomes.
Job Responsibility:
Identify, strategize and execute highly complex Artificial Intelligence initiatives that span a line of business
Recommend business strategy and deliver Artificial Intelligence enabling solutions to solve business challenges
Define and prioritize cases, obtain the required resources and ensure the solutions deliver the intended benefits
Leverage Artificial Intelligence expertise to evaluate technological readiness and resources required to execute the proposed solutions
Make decisions to drive the implementation of Artificial Intelligence initiatives and programs while serving multiple stakeholders
Resolve issues which may arise during development or implementation
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Requirements:
5+ years of Artificial Intelligence Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice to have:
Strong AI & GenAI Product Management Expertise
Ability to Translate Ambiguous Problems into Clear Product Direction
Human-Centered Design & Customer Outcome Focus
Effective Cross‑Functional Leadership in a Matrixed Organization
Clear, Executive‑Ready Communication Skills
End‑to‑End Delivery Ownership & Agile Execution
Risk & Governance Mindset Within Regulated Environments
Organizational Change Leadership & Comfort with Ambiguity