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Digital AI Product Manager

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Charlotte

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Digital AI Product Manager to deliver high‑quality, customer‑facing features within Fargo, the virtual assistant in the Wells Fargo mobile app. In this role, you will own feature‑level execution from problem definition through delivery and measurement, partnering closely with a cross‑functional pod that includes Experience Design, Technology, Data, Risk, and Lines of Business. You will translate customer needs and business priorities into clear product requirements, guide features through enterprise governance, and ensure solutions are delivered on time and perform as intended in production. This role also includes hands‑on ownership of GenAI‑powered features, including prompt creation and iteration, as well as monitoring usage, adoption, and business impact. The ideal candidate is execution‑focused, comfortable operating in a regulated environment, and able to collaborate effectively across teams to deliver measurable customer and business outcomes.

Job Responsibility:

  • Identify, strategize and execute highly complex Artificial Intelligence initiatives that span a line of business
  • Recommend business strategy and deliver Artificial Intelligence enabling solutions to solve business challenges
  • Define and prioritize cases, obtain the required resources and ensure the solutions deliver the intended benefits
  • Leverage Artificial Intelligence expertise to evaluate technological readiness and resources required to execute the proposed solutions
  • Make decisions to drive the implementation of Artificial Intelligence initiatives and programs while serving multiple stakeholders
  • Resolve issues which may arise during development or implementation
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Requirements:

5+ years of Artificial Intelligence Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice to have:

  • Strong AI & GenAI Product Management Expertise
  • Ability to Translate Ambiguous Problems into Clear Product Direction
  • Human-Centered Design & Customer Outcome Focus
  • Effective Cross‑Functional Leadership in a Matrixed Organization
  • Clear, Executive‑Ready Communication Skills
  • End‑to‑End Delivery Ownership & Agile Execution
  • Risk & Governance Mindset Within Regulated Environments
  • Organizational Change Leadership & Comfort with Ambiguity

Additional Information:

Job Posted:
March 27, 2026

Expiration:
March 28, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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