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Digital Ad Operations Specialist

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BBC Studios

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

44000.00 - 55000.00 GBP / Year

Job Description:

Join our Advertising Product team to ensure flawless delivery of digital advertising across bbc.com, apps, audio, newsletters and YouTube. As Digital Ad Operations Specialist, you’ll manage trafficking, campaign performance, programmatic troubleshooting and technical enablement, ensuring our EMEA sales teams deliver premium, high performing campaigns for global clients.

Job Responsibility:

  • Deliver end to end trafficking, QA, optimisation and reporting for all EMEA sourced direct and programmatic campaigns across web, app, audio, video and YouTube
  • Troubleshoot programmatic deals (PMPs, PG, PD) and resolve pacing, delivery and creative issues across SSPs, DSPs and Google Ad Manager
  • Provide technical support to Sales and Planning through dashboards, campaign insights, creative status updates and KPI driven optimisation recommendations
  • Act as a super user for core ad tech platforms including Operative.One, Google Ad Manager, Triton, Salesforce Media Cloud, Celtra and The Media Trust
  • Support ad product development through testing new formats, validating vendor integrations, and ensuring compliance with privacy, data and brand safety standards

Requirements:

  • Proven experience in Digital Ad Operations (2+ years), ideally within a publisher or ad tech environment, with hands on trafficking and campaign delivery across web, app, audio and video
  • Advanced knowledge of ad serving and programmatic ecosystems including Google Ad Manager, DV360, SSPs/DSPs, YouTube, brand safety and verification tools
  • Strong troubleshooting capability across direct and programmatic channels, including deal setup, creative validation, pacing issues and tag level diagnostics
  • Experience with OMS/CRM systems such as Operative.One and Salesforce Media Cloud, with the ability to manage cross platform workflows accurately
  • Ability to document and maintain operational processes including trafficking workflows, QA checklists, escalation paths and platform configuration guides to ensure consistency and operational excellence across regions

Nice to have:

  • Experience developing programmatic health metrics and using BI tools or AI (including Copilot) for analysis and reporting
  • Understanding of 1P/3P data, reconciliation and billing cycles, ideally with exposure to SAP
  • Advanced Excel and data analysis capability with working knowledge of HTML/JavaScript for troubleshooting
  • Experience supporting vendor onboarding including privacy, InfoSec and pixel based data collection reviews
  • Ability to balance strategic thinking with hands on operational detail in a fast paced, multi stakeholder environment
What we offer:
  • A flexible 35-hour working week with 26 days annual leave (plus bank holidays) and the option to buy an extra five days
  • Defined pension (up to 10% employer contributions)
  • Caring and parenting support, 24/7 remote GP access, life assurance and accident benefit
  • Career development in a values-led purpose-driven culture

Additional Information:

Job Posted:
January 29, 2026

Expiration:
February 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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