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As a Digital Ad Operations Specialist, you will play a vital role in the engine room of Reach PLCs commercial success. Your primary mission is to provide essential operational support to our sales teams by ensuring every digital advertising campaign is delivered flawlessly across our massive network. You will be a key member of a ten person department, reporting directly to the Ad Ops Team Leader and working in lockstep with Audience Data Analysts, Ad Tech, and Marketing teams. Your day-to-day involves the precise setup of digital ads, email newsletters, and internal marketing campaigns while adhering to strict service level agreements. Beyond just launching campaigns, you will actively manage their lifecycle by executing creative swaps, monitoring live status, and optimising performance to ensure our customers see the best possible results. You will act as a service provider, troubleshooting platform issues and collaborating across the business to validate revenues and exceed client expectations.
Job Responsibility:
Provide essential operational support to sales teams
Ensure every digital advertising campaign is delivered flawlessly across the network
Set up digital ads, email newsletters, and internal marketing campaigns precisely
Adhere to strict service level agreements
Manage campaign lifecycle by executing creative swaps, monitoring live status, and optimising performance
Act as a service provider, troubleshooting platform issues
Collaborate across the business to validate revenues and exceed client expectations
Requirements:
Analytical thinker
Highly competent with Microsoft Office, particularly Excel
Natural eye for detail
Foundational understanding of digital advertising specifications and online targeting technology
Self-starter comfortable working autonomously from home
Strong team player spirit
Embodies core values: uses imagination to solve problems, demonstrates determination to see complex tasks through, maintains relentless focus on the customer
Collaborative communicator
Ready to uphold commitment to diversity, inclusion, and non-discrimination
Nice to have:
Previous experience with Google Ad Manager
Time spent within an advertising agency
What we offer:
25 days' holiday plus bank holidays
Extra day's holiday after 3, 5, and 10 years
Scheme to buy extra holiday
Extra day's paid leave each year to volunteer
Big moment day - extra day's paid leave for personal milestones
Bonus scheme
Company pension contributions matched up to 6%
Healthcare cash plan
Car lease scheme
Wellbeing support including 24/7 assistance programme
Access to discounts including 15% off Yimbly
Interest-free loans for season tickets and technology