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Digital Ad Operations Specialist

United Kingdom, Liverpool Employment contract 25000.00 GBP / Year · Job Posted June 09, 2026
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Job Description

As a Digital Ad Operations Specialist, you will play a vital role in the engine room of Reach PLC’s commercial success. Your primary mission is to provide essential operational support to our sales teams by ensuring every digital advertising campaign is delivered flawlessly across our massive network. You will be a key member of a ten person department, reporting directly to the Ad Ops Team Leader and working in lockstep with Audience Data Analysts, Ad Tech, and Marketing teams. Your day-to-day involves the precise setup of digital ads, email newsletters, and internal marketing campaigns while adhering to strict service level agreements. Beyond just launching campaigns, you will actively manage their lifecycle by executing creative swaps, monitoring live status, and optimising performance to ensure our customers see the best possible results. You will act as a service provider, troubleshooting platform issues and collaborating across the business to validate revenues and exceed client expectations.

Job Responsibility

  • Provide essential operational support to sales teams
  • ensure every digital advertising campaign is delivered flawlessly
  • precise setup of digital ads, email newsletters, and internal marketing campaigns
  • adhere to strict service level agreements
  • manage campaign lifecycle by executing creative swaps, monitoring live status, and optimising performance
  • act as a service provider, troubleshooting platform issues
  • collaborate across the business to validate revenues and exceed client expectations

Requirements

  • Highly competent with Microsoft Office, particularly Excel
  • analytical thinker
  • natural eye for detail
  • foundational understanding of digital advertising specifications and online targeting technology
  • collaborative communicator
  • self-starter
  • ability to work autonomously
  • strong team player spirit
  • uses imagination to solve problems
  • demonstrates determination to see complex tasks through to completion
  • maintains a relentless focus on the customer
  • upholds commitment to diversity, inclusion, and non-discrimination
  • previous experience with Google Ad Manager or time spent within an advertising agency is a significant advantage

Nice to have

  • Previous experience with Google Ad Manager
  • time spent within an advertising agency

What we offer

  • 25 days' holiday (plus bank holidays)
  • extra day after three, five and 10 years
  • scheme to buy extra holiday
  • extra day's paid leave each year to volunteer
  • big moment day - an extra day’s paid leave for a moment that matters to you
  • bonus scheme
  • company pension contributions matched up to 6%
  • enhanced family leave
  • healthcare cash plan
  • car lease scheme
  • wellbeing support including 24/7 assistance programme
  • access to discounts including 15% off with Yimbly
  • interest-free loans for season tickets and technology

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