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Microsoft Corporation Logo Microsoft Corporation · Sales

Digital Account Manager

Costa Rica · Job Posted February 01, 2026
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Job Description

The Digital Account Manager drives customer engagement and revenue growth by building strong relationships, understanding customer business priorities, and aligning Microsoft solutions to deliver value. This role focuses on managing a portfolio of accounts, identifying opportunities for adoption and expansion, and orchestrating resources to achieve business outcomes. The Digital Account Manager acts as a trusted advisor, leveraging market insights and technical knowledge to help customers maximize their Microsoft investments.

Job Responsibility

  • Build and Maintain Customer Relationships
  • Drive Account Planning and Prioritization
  • Identify and Qualify Opportunities
  • Promote Microsoft Solutions
  • Collaborate Across Teams and Partners
  • Manage Renewals and Business Outcomes
  • Monitor and Act on Customer Feedback

Requirements

  • Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work experience OR 5+ years sales and negotiation experience OR equivalent experience
  • Advanced proficiency in English, demonstrating the ability to communicate complex technical and business concepts clearly and professionally in both written and verbal formats
  • Demonstrated ability to manage complex sales cycles and negotiate effectively with senior stakeholders

Nice to have

Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 8+ years sales and negotiation experience or related work experience OR 10+ years technology sales and negotiation experience OR equivalent experience

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