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Digital Account Manager

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Randstad

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Location:
Romania , București

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

As the Digital Account Manager you will be a vital lead of Client Services Team. You will play an important role in the smooth running of your account. You will be required to have a thorough understanding of all business areas and will support your manager across the board. We are looking for someone with a strong digital and operational background. The client work you will manage ranges from digital campaigns, platform builds, data analytics, digital land print marketing campaigns, etc. This is a multi-tasking role; therefore, excellent communication skills, as well as organizational, financial, and time management skills, are a must. You will join a dynamic, multi-ethnical, fun team that gives everyone a voice, flexibility and the right to develop in a can-do atmosphere of mutual support.

Job Responsibility:

  • Work closely with the Client Partner in business support and management
  • Strong leadership by steering the account serving team in the right direction and maintaining a good culture among the team members
  • Providing timely responses to client requests
  • Consistent weekly and daily conversations with counterparts in other countries facilitating coordination
  • Schedules business meetings and do follow-ups
  • Provides input for the creation and execution of client campaigns plans
  • Gather data on campaigns to evaluate performance and gives recommendations on ways to improve campaign performance
  • Track campaign budgets and financials
  • Developing client presentations, proposals and reports
  • To build deep partnerships with clients strategic leadership, to help them shape their vision for their business and provide ideas for how technology can achieve that
  • Win the confidence of clients by managing a complex programme of technology development, keeping the client informed of progress and ensuring that we meet budget and timing targets
  • Be able to speak with confidence on marketing and on technology
  • Ensure clients are deriving maximum benefit from their solutions
  • Inspire, facilitate, enable and set the agenda for other the agency departments to contribute effectively to the client
  • Ensure the agency has developed and adheres to an achievable program plan. Identify and manage dependencies on client and 3rd party resources
  • Act as escalation point and fixer for client issues. Many client issues create opportunities for incremental services
  • identify and convert these
  • Understand the strategies, pressures, opportunities within clients networks
  • Take briefs from clients, but more importantly help them to shape briefs on the role technology can play in transforming their businesses
  • Work with management & key team lead to develop roadmaps for products. Work with dev teams project managers to develop costed implementation proposals
  • Develop a detailed financial forecast for clients
  • Develop team resourcing plans to ensure we are correctly resourced to meet client needs profitably
  • Schedule The agency ’s work to ensure that sign offs are completed, and implementation is completed to allow us to meet our forecast commitments
  • Partner with colleagues in programme delivery to ensure your clients have effective and achievable delivery plans
  • Capture and document new client requirements. Brief detailed requirements to the agency teams
  • Act as internal client for delivery teams. Review work-in-progress demos, provide detailed feedback

Requirements:

  • Strong grasp of digital space and online media jargon and technology
  • Ability to work under pressure and meet deadlines in a fast-paced creative environment
  • Ability to interact with co-workers effectively and appropriately at a variety of levels, across many disciplines
  • Effective negotiation and problem-solving skills required
  • Highly organized with a keen sense of attention to detail
  • Excellent English written and verbal communication skills and strong interpersonal skills, allied with the ability to negotiate
  • Naturally well organised and unfazed when working towards deadlines
  • 6+ years’ experience in the field
  • Proficient in advanced English, other languages are a plus
  • Overall experience of 8+ years in Advertising / Marketing
  • University or College degree/diploma in Media, Marketing, Business, Project Management or related field is a plus
  • Direct client service experience
  • Demonstrated supervisory, delegation and strong mentorship skills
  • Proven track record of client and team success
  • Proficient with Microsoft Office Suite

Nice to have:

  • University or College degree/diploma in Media, Marketing, Business, Project Management or related field is a plus
  • Proficient in advanced English, other languages are a plus

Additional Information:

Job Posted:
December 27, 2025

Expiration:
January 14, 2026

Employment Type:
Fulltime
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