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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Digital Account Executive

Hong Kong, Hong Kong Employment contract · Job Posted June 29, 2026
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Job Description

The Digital Account Executive facilitates Microsoft to better serve our SME&C-Corporate managed clients to realize their potential and help them on their Digital Transformation journey. The Account Executive adds value by developing and maintaining strong customer relationships, including building relationships with executives at the Chief-level (CxO) and other Business and Technical Decision Makers within the customers’ organizations. The Account Executive must effectively leverage all the digital tools and processes available and orchestrate the other team members to address customer needs and requirements. Additionally, the Account Executive engages with Partners to find the best solution to address the customer's needs. This opportunity will allow you to accelerate your career growth, hone your solution sales and collaboration skills, and deepen your cloud expertise. This role is flexible; you can work up to 50% from home.

Job Responsibility

  • Central point maintaining strong customer relationships and advocates for customers within the organization/Microsoft.
  • Surfaces customer organization structure to identify decision makers leveraging partners and v-teams.
  • Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactively establishing conditions of satisfaction at outset of engagement and managing escalation process.
  • Thinks strategically about sales territory for accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.
  • Helps existing/new customers to cloud solutions via a cohesive plan across adds, consumption, , through upsell, cosell motions, and renewal maximizing customer business outcomes and experience
  • Understands and accelerates customer's cloud strategy.
  • Proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities
  • demonstrates a strong understanding of the customers' business strategy and the direction of the industry.
  • Orchestrates specialized resources to engage with customers to provide strong solutions-based and technology-based engagement to help customers address their challenges and opportunities.
  • Leverages additional resources such as partners to engage with the customer to provide the right solution to the customer on their transformation journey.

Requirements

  • 6+ years of sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 3+ years of sales and negotiation experience or related work
  • OR equivalent experience.
  • 8+ years of technology sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work
  • OR equivalent experience.
  • Strategic thinking & execution
  • Excellent Communicator
  • High Performer
  • Collaborative
  • Growth Mindset
  • Purposeful Planner & Executor
  • Disciplined Operator
  • Complex sales training, (extensive presentation skills, effective marketing tactics, negotiation, financial analysis)
  • Knowledge and sales experience of cloud offerings and solutions is preferred
  • Knowledge and sales experience of line of Business applications, business process consulting or automation, CRM, Employee Performance Management (systems and processes).

Nice to have

  • 8+ years of technology sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work
  • OR equivalent experience.
  • Strategic thinking & execution
  • Excellent Communicator
  • High Performer
  • Collaborative
  • Growth Mindset
  • Purposeful Planner & Executor
  • Disciplined Operator
  • Complex sales training, (extensive presentation skills, effective marketing tactics, negotiation, financial analysis)
  • Knowledge and sales experience of cloud offerings and solutions is preferred
  • Knowledge and sales experience of line of Business applications, business process consulting or automation, CRM, Employee Performance Management (systems and processes).
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