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As an Digital Account Director, you will serve as the primary point of contact for a portfolio of strategic clients, developing a deep understanding of their business objectives and translating those needs into innovative, successful content programs. You will lead client engagements end-to-end, navigating day-to-day relationships while overseeing the financial health of each account. Success in this role requires the ability to think strategically, manage detailed execution, and consistently champion innovation to drive both client growth and long-term partnership value.
Job Responsibility:
Develop and nurture strong, long-lasting relationships with key client stakeholders, acting as a trusted advisor and strategic partner
Identify opportunities for account growth and expansion by continuously demonstrating the value of WPP Production’s products and services
Manage account profitability, including budgeting, forecasting, tracking, and reporting on financial performance
Stay abreast of industry trends, competitive landscapes, and evolving product offerings
Work seamlessly with internal teams to ensure client needs are met and projects are delivered effectively and efficiently
Proactively identify potential issues and develop effective solutions
Requirements:
Bachelor's degree or equivalent practical experience in Marketing, Business, Communications, or a related field
6–8+ years of experience in digital account management, client services, or a similar client-facing role, preferably within a fast-paced technology, advertising, or media agency environment
proven experience working with complex clients and managing multiple projects simultaneously, including exceptional project management / project leadership
Demonstrated knowledge of campaign management, advertising production processes, and digital marketing strategies, plus ad operations experience with the technical and logistical side of digital advertising
Proficiency in Google Ads and Google tools for collaboration, reporting, and presentations
Experience managing financial tasks related to client accounts, including budgeting, forecasting, and profitability, with advanced capability in managing account P&L
Deep understanding and passion for agentic workflows and generative AI, machine learning, and ad tech
Experience working with large, matrixed organizations and a track record of building and maintaining strong, trust-based relationships with C-level executives and senior stakeholders
Strong negotiation, presentation, and communication skills
Proven ability to identify, propose, and implement innovative, data-driven solutions that leverage emerging technologies
Anticipate client needs, foresee potential challenges, and take initiative before escalation
Hold a positive, can-do attitude and seek innovative and effective solutions
Possess exceptional organizational skills and meticulous attention to detail
Thrives in a dynamic, rapidly changing environment and embrace new technologies and evolving strategies with enthusiasm
Team player who excels at working cross-functionally and building consensus among diverse groups