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Digital Account Director

United States, New York 60000.00 - 140000.00 USD / Year · Job Posted February 18, 2026
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Job Description

As an Digital Account Director, you will serve as the primary point of contact for a portfolio of strategic clients, developing a deep understanding of their business objectives and translating those needs into innovative, successful content programs. You will lead client engagements end-to-end, navigating day-to-day relationships while overseeing the financial health of each account. Success in this role requires the ability to think strategically, manage detailed execution, and consistently champion innovation to drive both client growth and long-term partnership value.

Job Responsibility

  • Develop and nurture strong, long-lasting relationships with key client stakeholders, acting as a trusted advisor and strategic partner
  • Identify opportunities for account growth and expansion by continuously demonstrating the value of WPP Production’s products and services
  • Manage account profitability, including budgeting, forecasting, tracking, and reporting on financial performance
  • Stay abreast of industry trends, competitive landscapes, and evolving product offerings
  • Work seamlessly with internal teams to ensure client needs are met and projects are delivered effectively and efficiently
  • Proactively identify potential issues and develop effective solutions

Requirements

  • Bachelor's degree or equivalent practical experience in Marketing, Business, Communications, or a related field
  • 6–8+ years of experience in digital account management, client services, or a similar client-facing role, preferably within a fast-paced technology, advertising, or media agency environment
  • proven experience working with complex clients and managing multiple projects simultaneously, including exceptional project management / project leadership
  • Demonstrated knowledge of campaign management, advertising production processes, and digital marketing strategies, plus ad operations experience with the technical and logistical side of digital advertising
  • Proficiency in Google Ads and Google tools for collaboration, reporting, and presentations
  • Experience managing financial tasks related to client accounts, including budgeting, forecasting, and profitability, with advanced capability in managing account P&L
  • Deep understanding and passion for agentic workflows and generative AI, machine learning, and ad tech
  • Experience working with large, matrixed organizations and a track record of building and maintaining strong, trust-based relationships with C-level executives and senior stakeholders
  • Strong negotiation, presentation, and communication skills
  • Proven ability to identify, propose, and implement innovative, data-driven solutions that leverage emerging technologies
  • Anticipate client needs, foresee potential challenges, and take initiative before escalation
  • Hold a positive, can-do attitude and seek innovative and effective solutions
  • Possess exceptional organizational skills and meticulous attention to detail
  • Thrives in a dynamic, rapidly changing environment and embrace new technologies and evolving strategies with enthusiasm
  • Team player who excels at working cross-functionally and building consensus among diverse groups

What we offer

competitive benefits package

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