This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibility:
Function comfortably in a fast-paced, performance-based call center environment where every call is recorded and assessed to ensure performance levels are maintained
Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
Adaptable to customer needs
Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
Uses software to record patient orders
Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
Works closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition
Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
Maintains compliance with ARAMARK’s standards of operation
Adheres to ARAMARK’s Business Conduct Policy at all times
Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes
Requirements:
Previous customer service and/or call center experience preferred
Experience in food service, as a dietary clerk, or in a related field preferred
Needs to communicate fluently in the English language, bilingual or multilingual a plus
Ability to stay calm under pressure
Comfort with using technology including web-based software, keyboard, and telephone headset for the majority of shift
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.