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University of Rochester Logo University of Rochester · Education

Diagnostic Trainer

United States of America, Rochester 28.00 - 36.40 USD / Hour · Job Posted February 21, 2026
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Job Description

This position leads the creation, development, and implementation of the Diagnostic technician training program and manages/guides and trains employees effectively to prepare them for successful employment and completion of ophthalmic certifications. Establishes performance standards and assesses skill level competency for Flaum Eye Institute Diagnostic technicians.

Job Responsibility

  • Creates, develops, implements, and manages the internal diagnostic technician training program to ensure newly hired and existing staff are trained and perform at the required skill level
  • Provide hands-on training and education to new diagnostic technicians on the use of ophthalmic equipment, diagnostic testing procedures, and patient interaction protocols
  • Develop, update, and deliver training materials, including written guides, presentations, and hands-on demonstrations
  • Evaluate the proficiency of trainees through tests, observations, and feedback sessions to ensure they meet established competency standards
  • Continuously assess training programs for effectiveness and make necessary adjustments to improve learning outcomes
  • Ensure that technicians are proficient in operating and maintaining diagnostic equipment, such as OCT, IOL, retinal cameras, visual fields, and other ophthalmic instruments
  • Stay updated on the latest ophthalmology diagnostic technologies and incorporate them into training materials and procedures
  • Troubleshoot and provide guidance on equipment malfunctions or technical issues that may arise during training
  • Educate technicians on proper patient handling, including preparing patients for diagnostic testing, ensuring comfort, and addressing concerns during procedures
  • Promote patient safety and confidentiality, adhering to HIPAA and other regulatory guidelines in all training activities
  • Instructs, coaches, and guides lead technicians to develop their ophthalmic technicians to support diagnostic testing in off-site locations
  • Monitor the performance of trained technicians to maintain high accuracy and patient care standards
  • Provides performance/skills feedback to technician supervisor
  • Participates in the planning and develop diagnostic-specific training sessions for the annual continuing education conference for allied health professionals and ensures the program meets JCAPHO accreditation requirements for continuing education credits
  • As required, participate in meetings, in-service, professional development, and other institutional activities
  • Other duties as assigned

Requirements

  • Bachelor's degree in human resources, Education, or Business Administration and 3 years related experience required
  • Or equivalent combination of education and experience
  • Knowledge of medical terminology with emphasis on ophthalmic anatomy and physiology
  • Current Ophthalmic Medical Technologist (COMT) certification by Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) upon hire preferred
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