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This position leads the creation, development, and implementation of the Diagnostic technician training program and manages/guides and trains employees effectively to prepare them for successful employment and completion of ophthalmic certifications. Establishes performance standards and assesses skill level competency for Flaum Eye Institute Diagnostic technicians.
Job Responsibility:
Creates, develops, implements, and manages the internal diagnostic technician training program to ensure newly hired and existing staff are trained and perform at the required skill level
Provide hands-on training and education to new diagnostic technicians on the use of ophthalmic equipment, diagnostic testing procedures, and patient interaction protocols
Develop, update, and deliver training materials, including written guides, presentations, and hands-on demonstrations
Evaluate the proficiency of trainees through tests, observations, and feedback sessions to ensure they meet established competency standards
Continuously assess training programs for effectiveness and make necessary adjustments to improve learning outcomes
Ensure that technicians are proficient in operating and maintaining diagnostic equipment, such as OCT, IOL, retinal cameras, visual fields, and other ophthalmic instruments
Stay updated on the latest ophthalmology diagnostic technologies and incorporate them into training materials and procedures
Troubleshoot and provide guidance on equipment malfunctions or technical issues that may arise during training
Educate technicians on proper patient handling, including preparing patients for diagnostic testing, ensuring comfort, and addressing concerns during procedures
Promote patient safety and confidentiality, adhering to HIPAA and other regulatory guidelines in all training activities
Instructs, coaches, and guides lead technicians to develop their ophthalmic technicians to support diagnostic testing in off-site locations
Monitor the performance of trained technicians to maintain high accuracy and patient care standards
Provides performance/skills feedback to technician supervisor
Participates in the planning and develop diagnostic-specific training sessions for the annual continuing education conference for allied health professionals and ensures the program meets JCAPHO accreditation requirements for continuing education credits
As required, participate in meetings, in-service, professional development, and other institutional activities
Other duties as assigned
Requirements:
Bachelor's degree in human resources, Education, or Business Administration and 3 years related experience required
Or equivalent combination of education and experience
Knowledge of medical terminology with emphasis on ophthalmic anatomy and physiology
Current Ophthalmic Medical Technologist (COMT) certification by Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) upon hire preferred