Devsecops Engineer Job at Arize (San Francisco Bay Area)

Devsecops Engineer

Arize

Location:
United States , San Francisco Bay Area

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

150000.00 - 200000.00 USD / Year

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Job Description:

We are seeking a proactive and detail-oriented IT Support Specialist to join our fully remote team. You will be the first line of defense in maintaining a seamless IT experience across the organization, managing Mac-only endpoints, cloud-based systems, and compliance workflows. This role is critical in ensuring our infrastructure remains secure, compliant, and optimized for productivity.

Job Responsibility:

Provide Tier 1 and Tier 2 support for a fully remote workforce using MacBooks exclusively
Manage and support user accounts, access provisioning, and integrations across Google Workspaces, Office 365, Zoom, Atlassian tools, GitHub
Administer and enforce device security and compliance policies through Kandji MDM and Bitdefender
Handle troubleshooting of hardware, software, VPN (OpenVPN), and cloud service issues
Maintain and document standard operating procedures for IT systems and user support
Support audits and evidence gathering for ISO 27001, SOC 2 Type II, and PCI DSS compliance
Assist in responding to security questionnaires from prospects and partners as part of the sales process
Monitor system logs and alerts to detect and remediate potential threats
Ensure compliance with identity and access management protocols across all integrated platforms
Assist in tracking and reporting IT and security metrics for internal review and audits
Identify opportunities for automating manual tasks and improving operational efficiency
Help manage asset inventory, software licenses, and endpoint lifecycle tracking
Work closely with InfoSec, Sales, and Engineering to support cross-functional initiatives
Collaborate with internal stakeholders to understand support needs and implement best practices for tooling and security
Contribute to internal documentation and user training materials

Requirements:

2+ years of experience in IT support or systems administration in a Mac-only, remote-first environment
Hands-on experience with: Google Workspaces admin console & SSO
Office 365 suite
Zoom admin controls
Atlassian (Jira, Confluence)
GitHub (user access, integrations, permissions)
Kandji or similar MDM solutions
Bitdefender or similar endpoint protection tools
Scripting or programming language
Familiarity with compliance frameworks: SOC 2 Type 2, ISO 27001, PCI DSS
Experience assisting with or completing security questionnaires for sales enablement
Strong understanding of identity and access management principles
Excellent written and verbal communication skills
Self-starter comfortable working independently in a remote environment

What we offer:

Medical, dental, vision
401(k) plan
Unlimited paid time off
Generous parental leave plan
Mental and wellness support
WFH monthly stipend

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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