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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Responsible & service owner for Digital App&Web channels products and services
Responsible for all 7/24 Level 2 Operations in a proactive manner (Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity Management, Service Network Management, Technical Contract Management, Service OPEX Management, Service Incident Management, Service Problem Management, etc.) for corresponding products and services
To ensure the service delivery is meeting the business and operational standards
To ensure appropriate measurement and reporting of service performance, usage and availability is in place in order to analyse the trends to identify and prioritize improvements
Implementing correct measurement of capacity demands
Implementing DevOps tools and life cycle processes on responsible services
Working in multiple Agile Squad teams and delivering outputs per each team
Maintaining a close relationship with the respective departments (marketing, project office, infrastructure, solution) to be aware of any changes to or additions to the current scope of the services
Leading micro groups and projects
Requirements:
Significant experience on UNIX/ Linux/Windows Operating system
Significant experience on Application servers Weblogic/Tomcat
Significant experience of Java, .NET Applications and Management Tools
Significant experience of UNIX/Linux Shell Scripting, Oracle PL/SQL and MSSQL systems
Significant experience on Devops&Agile methodologies
Significant experience with implementing CI & CD pipelines and tools, Git, Jenkins, Nexus
Significant experience on Microservice architecture, technologies