Devops Support Technical Lead Job at Sopra Steria (Noida)

Devops Technical Lead

We are looking to recruit a DevOps Technical Lead for a leading software company...

Location

United Kingdom

Salary:

90000.00 - 110000.00 GBP / Year

DataCareers

Expiration Date

Until further notice

Requirements

5+ years’ experience in DevOps / Cloud Engineering
Strong AWS expertise (VPC, IAM, EC2, RDS, EKS, Lambda)
Proven Infrastructure-as-Code experience (Terraform preferred)
CI/CD tooling experience (GitHub Actions, GitLab CI, Jenkins)
Experience operating production SaaS environments
Strong observability tooling knowledge (Datadog, Prometheus, ELK etc.)
Incident management and root cause analysis experience

Job Responsibility

Own AWS multi-account infrastructure architecture (secure-by-design)
Define infrastructure standards across networking, IAM, logging and disaster recovery
Lead Infrastructure-as-Code strategy (Terraform preferred)
Ensure scalability, resilience and high availability across production environments
Design and optimise CI/CD pipelines
Improve deployment reliability and reduce rollback frequency
Standardise release processes across engineering teams
Implement progressive delivery practices
Define and track SLIs/SLOs
Enhance monitoring, alerting and incident response processes

Fulltime

Technical Support Lead (UI & Web Application)

We are seeking a highly skilled Technical Support Engineer, who will be part of ...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Engineering or similar domain
Related professional/ technical qualification will be advantageous although not mandatory
Minimum 8-10 years in supporting mobile, web portal application and data system
Proven experience in mobile (iOS, Android) and web portal development and architecture
Strong coding background (e.g. Java, C#, JavaScript/TypeScript, React, ReactNative, Angular, Flutter, Swift)
Deep knowledge of cloud platforms (AWS, Azure, or GCP) and API design (REST, GraphQL, SOAP), CICD pipeline
Strong understanding of security protocols (OAuth2, JWT, SAML, SSL/TLS)
Familiarity with microservices, containerization (Docker, Kubernetes), and modern DevOps
Hands-on development experience for batch monitoring and execution frameworks and/or encryption software
Hands-on experience in developing SQL queries, UNIX scripts and ETL jobs using ETL tools like Talend, Datastage in handling complex transformation

Job Responsibility

Responsible for the continuous improvement of web/mobile applications and data systems, in ensuring the stability and robustness of the applications/systems
Continuous enhancement of the applications’ monitoring dashboard for the management of systems performance and application health
To provide support and troubleshoot reported issue to ensure agreed SLAs are met
To provide root cause analysis(RCA), and post-incident reviews
Conduct daily huddle to manage newly reported issues and to ensure prompt closure of the existing reported issues
Support BAU activities such as DR/BCP exercise, system/security patches, etc
Perform release management
Control and monitor quality of vendor deliverables to ensure standard and best practices are adhered
Coordinate with testers during system integration testing (“SIT”) and user acceptance testing (“UAT”) to ensure defects are managed
Work with project manager, business analyst, infra team, vendor and other internal team to deliver project releases from initiation until completion

Fulltime

Software Senior DevOps Technical Lead

We are seeking a highly skilled individual to lead the design, optimisation and ...

Location

Egypt , Cairo

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Hold a degree in IT or a related discipline
At least 5 years of DevOps experience including 2 years in CI/CD
Experience in CI/CD tools integration, operations, change management and maintenance
Skilled in automation using GitHub, GitHub Actions, GitLab and GitLab CI
Experienced with Docker, Apache, Node.js and Webpack
Proficient in scripting languages including Shell and Python
Possess strong understanding of monitoring, alerting and analytics systems
Have effective communication and documentation skills, with the ability to work independently and within teams
Experienced in Agile ways of working

Job Responsibility

Develop and maintain advanced pipeline configurations to support development teams
Create, optimise and standardise user-friendly workflows and CI/CD pipeline
Build and enhance automated delivery pipelines incorporating code quality checks, security controls and full delivery automation
Implement comprehensive monitoring, alerting and logging systems to strengthen application reliability
Guide project teams in developing applications that align with performance and reliability benchmarks
Track and analyse engineering performance metrics including code churn, coverage, deployment sizes, pull request sizes and deployment frequencies
Apply software engineering principles to infrastructure creation and management while ensuring security, scalability and compliance
Develop and maintain policies, standards, guidelines and governance for CI/CD operations and development teams
Onboard, train and support developers on source control practices, build automation, merge processes, testing and deployment frameworks
Facilitate DevOps activities by enabling smooth code movement between development, testing, staging and production environments

What we offer

Opportunities to lead and shape CI/CD strategy across multiple teams
Exposure to advanced automation, observability and DevOps tooling ecosystems
A collaborative and innovation-focused environment supporting continuous learning
The ability to influence engineering standards, governance models and delivery practices
Growth in leadership capabilities within high-performing engineering contexts

AI and Devops Technical Support Analyst

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

Poland , Warsaw

Salary:

165020.00 - 280980.00 PLN / Year

Citi

Expiration Date

Until further notice

Requirements

6-8 years of relevant experience in technical support, platform operations, or engineering
Demonstrated experience supporting IT services, platform operations, or infrastructure, with participation in resilience and stability-focused activities
Exposure to architecture concepts with the ability to contribute to technical discussions and understand design decisions
Strong communication skills and a proven ability to collaborate effectively with business partners, engineering teams, and other cross-functional stakeholders
Experience with Red Hat OpenShift/Kubernetes, CI/CD tools, and modern observability/monitoring tools (e.g., Prometheus, Grafana, Splunk)
Experience with databases (e.g., Postgres, MongoDB) and scripting or coding abilities in languages like Java, Python, or Go
Strong organizational skills with the ability to manage a daily workload and effectively prioritize tasks
A working knowledge of Generative AI concepts

Job Responsibility

Collaborative Application Support: Provides application support by partnering with vendors, offshore managed services, and internal development and engineering teams to ensure platform stability and operational readiness
Service Level Improvement: Actively supports efforts to improve service levels by participating in incident management, problem resolution (RCA), and knowledge-sharing initiatives
Platform Resilience and Testing: Assists in resilience-related activities, including incident simulations, disaster recovery exercises, and platform readiness testing to ensure business continuity
Automation and Efficiency: Supports automation efforts designed to reduce manual tasks, improve operational efficiency, and contribute to cost-saving initiatives
Monitoring and Observability: Helps maintain platform health by supporting observability practices, including monitoring, logging, tracing, and alerting for proactive issue identification
Platform Onboarding and Enhancement: Assists with application onboarding activities and contributes to platform enhancement initiatives in partnership with engineering and support leads
Data Collection for Planning: Helps collect and track capacity, performance, and latency data to support platform planning efforts and prepare materials for business review meetings
Troubleshooting and Incident Response: Maintains a practical understanding of platform components (like OpenShift, ECS, CI/CD) to effectively support troubleshooting and incident response activities

What we offer

Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave
statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform

Fulltime

DevOps Support Lead Analyst - Vice President

Engineer the future of global finance. At Citi, our Tech team doesn’t just suppo...

Location

India , Chennai; Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5–7 years of relevant experience in a hands‑on technical or support leadership role
Experience contributing to architecture discussions and ensuring solutions align with enterprise standards and long‑term maintainability
Experience working with senior stakeholders or technology partners
Demonstrated experience supporting IT service improvements or platform stability initiatives
Strong communication and presentation skills
Experience supporting or contributing to technical roadmaps or operational workstreams
Experience participating in resilience‑related activities such as incident simulations, disaster recovery exercises, or stability testing
Ability to collaborate with cross‑functional support teams and technology groups
Strong organizational and workload‑planning skills
Consistently demonstrates clear and concise written and verbal communication skills

Job Responsibility

Demonstrates a strong understanding of how application support contributes to the overall technology function and organizational objectives
Assist with vendor relationship management, including coordination with offshore managed services
Support efforts to improve service levels for end users by enhancing operational efficiencies and strengthening incident management, problem management, and knowledge‑sharing practices
Partner with development teams to guide improvements in application stability and supportability
Contribute to frameworks for managing capacity, throughput, and latency
Assist in defining and implementing application onboarding guidelines and standards
Support team members by fostering a collaborative environment and encouraging skill development
Participate in cost‑reduction efforts through Root Cause Analysis reviews, knowledge management, performance tuning, and user training
Participate in business review meetings to help align technology tools and strategies with business requirements
Ensure adherence to support processes and tool standards, and assist in enhancing processes to promote consistency and quality across the support program

Fulltime

Technical Support Lead

The Team Lead for Technical Services L2 will oversee advanced support operations...

Location

United Kingdom , London

Salary:

Not provided

Copper.co

Expiration Date

Until further notice

Requirements

Proven leadership experience in IT support or infrastructure teams
Advanced proficiency with JAMF suite (Pro, Connect, Protect) and Apple Business Manager
Strong understanding of macOS lifecycle management and patching workflows
Experience with automation and scripting (Python, Bash) for device management
Knowledge of cloud platforms (AWS, Azure) and integration with endpoint management
Familiarity with security and compliance frameworks for enterprise environments
Excellent problem-solving and decision-making skills
Strong communication and stakeholder management capabilities
Ability to mentor and develop technical talent within the team
Adaptability to changing priorities and fast-paced environments

Job Responsibility

Lead the L2 Technical Services team, providing guidance and performance management
Define and execute macOS and JAMF strategy, including Apple Business Manager integration
Oversee JAMF Pro, JAMF Connect, and related automation workflows
Manage escalated incidents and ensure timely resolution of complex technical issues
Collaborate with Infrastructure and DevOps teams on automation and integration projects
Drive endpoint security and compliance initiatives across macOS fleet
Develop and maintain documentation, standards, and best practices for device management
Provide oversight for Network configuration and support activities
Mentor team members and foster a culture of continuous improvement
Participate in strategic planning for technology lifecycle and modernization efforts

What we offer

Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service
Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded
Life Insurance
Enhanced Pension Contributions - Includes an enhanced employer matching contribution
24/7 Employee Assistance Programme (EAP)
Hybrid working model

AI and DevOps Platform Support Lead

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in a hands-on technical or support leadership role
Experience contributing to architecture discussions and ensuring solutions align with enterprise standards and long-term maintainability
Experience working with senior stakeholders or technology partners
Demonstrated experience supporting IT service improvements or platform stability initiatives
Strong communication and presentation skills, with the ability to convey technical concepts clearly
Experience supporting or contributing to technical roadmaps or operational workstreams
Experience participating in resilience-related activities such as incident simulations, disaster recovery exercises, or stability testing
Ability to collaborate with cross-functional support teams and technology groups
Strong organizational and workload-planning skills
Consistently demonstrates clear and concise written and verbal communication skills

Job Responsibility

Demonstrates a strong understanding of how application support contributes to the overall technology function and organizational objectives
Assist with vendor relationship management, including coordination with offshore managed services
Support efforts to improve service levels for end users by enhancing operational efficiencies and strengthening incident management, problem management, and knowledge-sharing practices
Partner with development teams to guide improvements in application stability and supportability
Contribute to frameworks for managing capacity, throughput, and latency
Assist in defining and implementing application onboarding guidelines and standards
Support team members by fostering a collaborative environment and encouraging skill development
Participate in cost-reduction efforts through Root Cause Analysis reviews, knowledge management, performance tuning, and user training
Participate in business review meetings to help align technology tools and strategies with business requirements
Ensure adherence to support processes and tool standards, and assist in enhancing processes to promote consistency and quality across the support program

Fulltime

Ai And Devops Platform Support Lead

Engineer the future of global finance. At Citi, our Tech team doesn't just suppo...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in a hands-on technical or support leadership role
Experience contributing to architecture discussions and ensuring solutions align with enterprise standards and long-term maintainability
Experience working with senior stakeholders or technology partners
Demonstrated experience supporting IT service improvements or platform stability initiatives
Strong communication and presentation skills, with the ability to convey technical concepts clearly
Experience supporting or contributing to technical roadmaps or operational workstreams
Experience participating in resilience-related activities such as incident simulations, disaster recovery exercises, or stability testing
Ability to collaborate with cross-functional support teams and technology groups
Strong organizational and workload-planning skills
Consistently demonstrates clear and concise written and verbal communication skills

Job Responsibility

Demonstrates a strong understanding of how application support contributes to the overall technology function and organizational objectives
Assist with vendor relationship management, including coordination with offshore managed services
Support efforts to improve service levels for end users by enhancing operational efficiencies and strengthening incident management, problem management, and knowledge-sharing practices
Partner with development teams to guide improvements in application stability and supportability
Contribute to frameworks for managing capacity, throughput, and latency
Assist in defining and implementing application onboarding guidelines and standards
Support team members by fostering a collaborative environment and encouraging skill development
Participate in cost-reduction efforts through Root Cause Analysis reviews, knowledge management, performance tuning, and user training
Participate in business review meetings to help align technology tools and strategies with business requirements
Ensure adherence to support processes and tool standards, and assist in enhancing processes to promote consistency and quality across the support program

Fulltime

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Devops Support Technical Lead

Job Description

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