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Responsible for the successful ongoing operation, coordination and management of Fixed CRM solutions and manage Application servers that mostly critical business processes runs on it.
Job Responsibility:
Responsible for the successful ongoing operation, coordination and management of Fixed CRM solutions and manage Application servers that mostly critical business processes runs on it
Ensure service availability
Provide the acceptance of changes to products/services from suppliers/partners via defined acceptance criteria
Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand
Management of service performance
Introduce Best Practice Policies and Guidelines relating to products, licensing and support
Service and change management
Responsible for managing the progress and delivery of approved SR’s(Service Request's)
Requirements:
SQL – 1 year experience
Shell script experience – 1 Year experience
Fixed CRM functional experience 1 year experience
Knowhow for OCP, Mongo, Postgre db
Knowhow for system monitoring activities
What we offer:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services