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DevOps / Operations Engineer - eSIM Platform - VOIS

India, Pune · Job Posted June 15, 2026
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Job Description

We are seeking a DevOps / Operations Engineer to support and manage the eSIM technology platform within Digital Engineering, Channels & Products. This role involves working closely with design, development, and operational teams to ensure seamless API integrations, testing, monitoring, and continuous improvement of the platform. The individual will contribute across the SDLC, driving troubleshooting, reconciliation, and service optimisation in a fast-paced, agile environment, while ensuring high-quality service delivery and stakeholder alignment.

Job Responsibility

  • Design, implement, operate, and continuously improve production and non-production environments, including CI/CD pipelines, build systems, and container platforms
  • Automate and manage cloud and containerised environments (e.g. Kubernetes, Docker) with a focus on scalability, reliability, and security
  • Support development teams with best practices for performance, scalability, and resilience across the delivery lifecycle
  • Execute API connectivity testing, track results, perform reconciliations, and coordinate defect resolution
  • Implement and maintain observability solutions, dashboards, and monitoring tools such as Dynatrace and Tableau
  • Provide second-level operational support and participate in on-call rotations aligned with the service model
  • Own end-to-end service operations, including SLAs, incident, problem, and change management processes
  • Collaborate with vendors and partners, ensuring compliance with SLAs and continuous service improvement
  • Drive innovation, process optimisation, and customer-focused enhancements across the service lifecycle

Requirements

  • Experienced professional with 8+ years in DevOps, operations, or related domains
  • Strong understanding of ITSM practices, including incident, problem, and change management
  • Proficient in troubleshooting APIs, system integrations, and complex operational issues
  • Skilled in scripting and automation using Python and Bash, with knowledge of Git and version control
  • Knowledge of Unix/Linux environments and exposure to cloud platforms (AWS, Azure, or GCP)
  • Familiar with monitoring tools, analytics platforms, and service dashboards
  • Understanding of containerisation and orchestration technologies such as Docker and Kubernetes
  • Exposure to infrastructure as code tools such as Terraform
  • Strong communication and stakeholder management capabilities, with the ability to convey technical topics clearly
  • Collaborative, proactive, and aligned with Agile ways of working

What we offer

  • Opportunity to work on cutting-edge eSIM and digital telecom platforms at scale
  • Exposure to global teams, cross-cultural collaboration, and complex delivery environments
  • Involvement in modern DevOps practices, cloud technologies, and automation frameworks
  • A culture focused on continuous improvement, innovation, and learning
  • Opportunity to influence service quality and customer experience through impactful work

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