DevOps Instructor Job at Multiverse (London)

Job Description

As an instructor, you will be responsible for the delivery of our technical content across our Level 4 DevOps apprenticeship programme. You’ll support our apprentices in growing their understanding of how to implement continuous integration, continuous delivery, and robust infrastructure solutions through workshops and drop-in sessions. You will help apprentices develop knowledge relating to the appropriate KSBs throughout their programme. The Multiverse delivery team is a diverse mix of industry experts, educators, and academics, working together to build the future of work. You will be part of this team, reporting to a Delivery Lead who will guide your development. To ensure a strong start, you will complete a 3-week onboarding programme, covering: Modern teaching methodologies - for a hands-on, engaging learning experience; Technical upskilling - to align with the relevant apprenticeship standard; Practical coaching opportunities - a rigorous, robust feedback process to get you ready to launch your programme. At the end of onboarding, you will be ready to support Multiverse apprentices, helping them develop technical expertise and industry-relevant skills relating to DevOps principles and practices and drive impact within their businesses. We believe this is an opportunity like no other!

Job Responsibility

Responsible for the delivery of our technical content across our Level 4 DevOps apprenticeship programme
Support our apprentices in growing their understanding of how to implement continuous integration, continuous delivery, and robust infrastructure solutions through workshops and drop-in sessions
Help apprentices develop knowledge relating to the appropriate KSBs throughout their programme
Confidently facilitate delivery sessions of our technical Learning content, ensuring the session delivers against learning objectives within the allotted time
Adhere to the Coach Quality framework to ensure a consistent level of quality for every session and a consistent experience for every apprentice
Create a vibrant, inclusive and motivating environment that drives apprentice learning, engagement and overall satisfaction
Moderate assignments in line with mark schemes to ensure quality and consistency while providing feedback and feed forward for apprentices to continually develop their technical and durable skills
Maintain an owners mentality, being proactive in taking action, sharing feedback, or providing support to ensure the progress and success of learners
Regularly liaise with coaches to align on apprentice interventions to ensure successful completion of the programme
Coordinate with cohort coaches and operations members to align on apprentice development and progress
Utilise resources & learning opportunities provided by Multiverse, stay up-to-date on knowledge, learning and product updates, to ensure you are equipped to support your apprentices
Build & maintain credibility with your apprentices by utilising a mixture of professional experience, program/domain/industry knowledge and client context in your interactions
Create a compelling narrative about Multiverse, our mission and the pillars of our offering

Requirements

Exceptional written and on-camera communication and facilitation skills, with proven ability to engage business audiences, including leaders
Skillfully adjust communication approaches to explain complex concepts to technical and non-technical stakeholders
Think critically and solve problems as they arise, especially in an online classroom setting
Committed to continuous professional development and staying current with industry trends
Experience with scripting languages (e.g., Python, Bash) for automation, or implementing monitoring and logging solutions
Industry experience applying DevOps principles to create efficient, scalable, and reliable software delivery pipelines in a business context
Seasoned professional with a minimum of 2 years of relevant experience
ideally in DevOps, Site Reliability Engineering, Cloud Engineering, or Software Development roles with a strong focus on CI/CD
Deeply interested in cloud platforms, automation, and infrastructure as code and regularly use these tools to improve productivity and operational efficiency
Right to work in the UK (sponsorship not offered for this role)

Nice to have

Prior experience delivering formal training or coaching, particularly on DevOps, cloud infrastructure, or automation topics
Experience in curriculum development or instructional design for technical subjects
A postgraduate qualification (e.g., Master's degree) in a related field (Computer Science, DevOps, Cloud Computing)
Align closely with our values and can share examples of how you have demonstrated them

What we offer

27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days and 8 bank holidays per year
Private medical Insurance with Bupa
Medical cashback scheme
Life insurance
Gym membership & wellness resources through Wellhub
Access to Spill - all in one mental health support
Hybrid work offering - with monthly visits to the London office
Work-from-anywhere scheme - up to 10 days per year
Weekly socials, company wide events and office snacks

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