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OUR GOAL: Treat our consultants and clients the way we would like others to treat us! Interested in joining our team? Check out the opportunity below and apply today! Remote contract need for a Program Manager for a technology-related change rollout within a Stores-facing HR program. This role requires a senior program manager experienced in store role transformations. This is a quick pivot program with a duration of 4 months, with the opportunity to review the progress and next milestones each month. The candidate needs to understand retail operations, including how stores are resourced (front of house, back of house, signage, restocking, etc.). We are looking to interview candidates as soon as possible to begin getting the candidate engaged in the kickoff. Senior Program Manager – Stores Role Transformation The Senior Program Manager role is essential to delivering critical business impact and transformational programs. This role will be focused on leading one of the key programs within the Store Technology portfolio which interfaces with the Teammate Technology portfolio teams. The Senior Program Manager should have a proven track record of delivering world-class products within complex digital environments with concentration in retail store role structures. Our ideal candidate will bring a broad range of program and agile experiences working within large-scale organizations with specific knowledge working with digital technologies and processes at scale.
Job Responsibility:
Collaborate closely with product management, engineering, architecture, and external stakeholders to define success criteria and business impact through data-driven insights
Leverage this understanding as work is prioritized to ensure delivery of the highest priority initiatives
Ensure comprehensive project planning, including detailed budgets, milestones, deliverables, resource allocation, dependencies, and risk mitigation strategies, while remaining flexible to adapt plans based on evolving business needs and real-time data
Provide a consistent model and clear expectations for budget management from initial forecasting, to tracking of actuals, and proactively identify and address any deviations from the plan
Inspire and lead cross-functional teams through evolving project challenges, including scope, schedule, and cost changes, by fostering clear communication, continuous alignment, and collaborative problem-solving
Develop and execute proactive, actionable risk management plans, ensuring early identification of risks and collaborative resolution, driving successful outcomes with minimal disruption
Foster a culture of collaboration and partnership across cross-functional teams, business stakeholders, and executives, enabling accelerated development and value delivery
Promote open, honest communication to identify challenges and co-create impactful solutions that drive consumer value
Identify and engage key stakeholders to ensure their voice is integrated into program decision-making, fostering alignment across departments and maximizing the impact of each initiative
Lead teams through ambiguity and complex challenges with clarity, resilience, and a focus on innovative solutions
Apply principled decision-making frameworks with consistency and rigor to drive success in dynamic environments
Develop standard reporting and metrics to provide real time visibility to the project as well as team health
Leverage agile best practices within Product Management, Engineering, Marketing and Business Development to optimize cross-team and cross-organizational collaboration and communication
Requirements:
Bachelor's degree in Computer Science, Information System, or a related field, or equivalent professional experience
Minimum 8 years of program management experience preferably in the Retail Technology space – partnering with Product Managers, Engineering, Analysts, Data Science, Human Resources, and Store Operations
Exceptional communication and presentation skills, with demonstrated experience influencing and engaging diverse audiences, from team members to C-level executives, using data-driven storytelling
Strong leadership skills
able to successfully influence without authority
Experience interfacing with external customers, partners and vendors to lead a project delivery
Proficiency in Agile methodologies, including hands-on experience with Scrum, Kanban, or scaled frameworks, like SAFe, to drive continuous delivery in a dynamic environment
Nice to have:
Advanced certifications such as PMP, or Agile Certified Practitioner