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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. This position focuses on driving DevOps strategy and implementation, infrastructure management and automation, CI/CD pipeline development, release management, performance monitoring, and operational excellence.
Job Responsibility:
Drive the adoption and maturity of DevOps practices across development and operations teams, fostering a culture of shared responsibility, automation, and continuous feedback
Design, implement, and maintain scalable, reliable, and secure infrastructure solutions
Architect, build, and maintain robust Continuous Integration/Continuous Delivery (CI/CD) pipelines
Automate build, test, and deployment processes to accelerate software releases and improve efficiency
Implement and manage advanced release strategies, potentially leveraging tools like Lightspeed and Release-on-Demand (ROD) concepts
Establish and maintain comprehensive monitoring solutions for infrastructure and applications
Proactively identify performance bottlenecks and implement solutions to improve system reliability and efficiency
Define, track, and report on key DORA metrics to measure and improve our software delivery performance
Take ownership of critical infrastructure and deployment-related issues, leading investigation, root cause analysis, and remediation efforts
Implement and enforce security best practices within CI/CD pipelines and infrastructure, ensuring compliance with relevant standards and policies
Work closely with development, QA, and operations teams to understand their needs, provide technical guidance, and champion best practices
Mentor junior engineers on DevOps principles and tools
Research, evaluate, and recommend new tools and technologies to enhance our engineering excellence capabilities
Requirements:
Minimum 5+ years of hands-on professional experience in DevOps, Site Reliability Engineering (SRE), or Infrastructure Engineering roles
Strong practical experience with containerization technologies (Docker) and orchestration platforms like OpenShift and/or AWS ECS
Familiarity with other cloud platforms (AWS, Azure, GCP) and their relevant compute, networking, and storage services
In-depth knowledge and hands-on experience designing, implementing, and managing CI/CD pipelines using tools such as Jenkins, GitLab CI, Azure DevOps, CircleCI, or similar
Proficiency in scripting for automation (e.g., Python, Bash, Groovy)
Solid understanding of modern release strategies, including blue/green deployments, canary releases, and feature toggles
Familiarity with specialized release management tools/concepts like Lightspeed and Release-on-Demand (ROD)
Proven experience in defining, measuring, and leveraging DORA metrics to drive improvements in software delivery performance
Demonstrated ability to identify, diagnose, and resolve complex infrastructure and application issues
Experience with CVM (Common Vulnerability Management) processes, including identifying, prioritizing, and remediating security vulnerabilities in infrastructure and applications
Experience with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation
Hands-on experience with monitoring tools (e.g., Prometheus, Grafana, Datadog, ELK stack) and setting up effective alerting
Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
Nice to have:
Proficiency in at least one high-level programming language (e.g., Java, Go, Python, Node.js) beyond scripting for automation
Solid understanding of networking concepts (TCP/IP, DNS, Load Balancing, Firewalls)
Familiarity with relational and/or NoSQL databases from an operational perspective
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