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The DevOps Engineer is a seasoned subject matter expert, responsible for consulting with internal clients about the software technology environment with medium to high complexity. This role translates business requirements into technology terms and develops more complex algorithms and programming code for software solutions. The primary objective of the DevOps Engineer is to design, test, implement and maintain software code that enables computer systems to perform specific tasks and assists with determining how technology can be applied to meet client needs.
Job Responsibility:
Works closely with Platform Specialists to receive detailed business/user requirement specifications
Assists with the preparation of a technical requirements document
Analyzes business requirements and ensures that the designed solution meets those requirements
Transforms the detailed requirements into a complete, detailed systems design document
Performs proof of concept if required
Compiles detailed technical specifications based on their designs for developers or IT Programmers to implement
Converts a design into a complete information system
Ensures that throughout the development phase, the process is documented including the development procedures for application use and security
Examines any program errors in logic and data and makes the necessary recommendations to correct the program
Works with the required teams to assist with the installation and deployment of the application
Assists with implementation preparation and implementation of the solution into a production environment
Assists with the resolution of any problems identified in the integration and test phases
Supports all the code sets and implementations that have been implemented in production in accordance with defined Service Level Agreements (SLAs)
Writes and distributes the task descriptions in a production environment to operate and maintain the solution
Assists with post-implementation process reviews
Requirements:
Bachelor’s degree or equivalent in Information Technology or related field
Seasoned experience deploying software solutions to clients in an outsourced or similar IT environment
Seasoned experience working in a multi-team environment across multiple geographies
Seasoned programming/development experience including Agile processes such as SCRUM, KANBAN
Seasoned knowledge on multi-technology application design best practices
Ability to take holistic views of application environments
Ability to work with abstract concepts and have sound problem solving and analytical skills
Seasoned technical understanding of development and platform engineering
Excellent client-centricity
Highly organized with excellent planning skills
Seasoned communication skills
Ability to demonstrate impeccable attention to detail and work well within a team environment
Excellent knowledge of project management principles
Ability to continuously contribute to the improvement of internal effectiveness
Advanced knowledge to design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines
Seasoned knowledge and experience with deployment and release management across environments
Seasoned knowledge of Automation tooling and source code repositories
Nice to have:
Relevant DevOps certification preferred
Relevant Agile related certification preferred
Relevant certification of cloud platforms and services, for example (but not limited to) AWS, Azure, GCP
Relevant certification of scripting and programming languages, for example (but not limited to) Bash, Python, Ruby