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The ServiceNow Developer role at NTT DATA involves consulting with internal clients to translate business requirements into technical solutions. The ideal candidate should have at least 3 years of experience in ServiceNow development, with expertise in modules like ITSM, HRSD, ITOM, SPM, and ITAM. Responsibilities include collaborating with Product Owners, preparing technical documentation, and developing end-to-end ServiceNow solutions. Preferred certifications include CSA, CAD, or CIS. This position offers a hybrid working environment.
Job Responsibility:
Collaborate closely with Product Owners and Practice Managers to understand detailed business and user requirements and align technical solutions with program goals
Assist in preparing technical requirement documents, including system diagrams and flowcharts illustrating data and process flows after proposed system changes
Analyze business requirements to ensure the designed ServiceNow solution meets functional, technical, and operational expectations
Perform proof-of-concept (POC) activities when needed to validate solution feasibility
Translate business and technical requirements into comprehensive system design documentation focusing on how the required functionality will be implemented
Develop end-to-end ServiceNow solutions
Requirements:
Worked as ServiceNow developer for at least 3+ years recently
Worked on multiple modules but not limited to ITSM, HRSD, ITOM, SPM, ITAM etc.