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DevOps & Application Support Engineering

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BlackRock Investments

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Location:
India , Mumbai

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At BlackRock, technology resilience and operational excellence are foundational. As a VP of DevOps & Application Support with a strong Java engineering background, you will lead the reliability, automation, and production stability of mission‑critical enterprise-scale software. You will combine deep systems engineering, strong operational instincts, and hands‑on automation expertise with the ability to understand and troubleshoot Java‑based services & modern tech stack. This hybrid profile strengthens your capacity to drive end‑to‑end service ownership—runtime operations to incident leadership.

Job Responsibility:

  • Act as the senior owner for production stability and service reliability
  • Implement and refine monitoring, alerting, and observability using Prometheus, Grafana, Splunk, and OpenTelemetry
  • Ensure production readiness through capacity planning, change reviews, and disaster‑recovery exercises
  • Drive long‑term remediation by translating operational learnings into engineering backlog priorities
  • Influence service design toward operability, observability, and supportability
  • Lead major incident management, including triage, stakeholder communication, and root‑cause analysis
  • Work closely with L1/L2/L3 support teams to define escalation paths, SLAs, and handover processes
  • Design and promote agentic automation solutions to reduce repetitive manual tasks across DevOps and Application Support workflows
  • Champion a shift from reactive support toward proactive, intelligent operations
  • Bridge gaps between Engineering and Operations through shared technical context

Requirements:

  • B.S./M.S. in Computer Science, Engineering, or related discipline
  • 8+ years of professional experience across DevOps, SRE, Product Engineering and/or Production Support roles
  • Strong knowledge of Java and Spring-based services, and enterprise integration patterns
  • Strong hands‑on experience with observability and monitoring stacks
  • Exposure to AI‑assisted tooling for operations, automation, or observability
  • Solid understanding of distributed systems and event‑driven architectures
  • Proven incident leadership and calm decision‑making under pressure
  • Excellent communication skills and ability to influence engineering and operations teams
  • Experience with Sybase, SQL Server, Snowflake, Cassandra, Redis, and Kafka is a plus

Nice to have:

  • Experience with service resiliency patterns or multi‑region deployments
  • Experience with Kubernetes, Docker, or cloud-native environments (AWS/GCP)
  • Familiarity with financial systems, accounting, or investment technology
What we offer:
  • Strong retirement plan
  • Tuition reimbursement
  • Comprehensive healthcare
  • Support for working parents
  • Flexible Time Off (FTO)

Additional Information:

Job Posted:
February 21, 2026

Expiration:
March 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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