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Based in the New Homes After Care Team, this pivotal role will drive the highest technical and operational post completion standards across our new developments. You’ll be joining a supportive, collaborative team where your expertise is valued, and your voice is heard.
Job Responsibility:
Oversee a specialist team of Quality Managers and Multi-Trade Operatives, delivering services to internal and external stakeholders
Drive the highest technical and operational post completion standards across new developments
Lead, mentor and co-ordinate Quality Managers and Multi-Trade Operatives to consistently deliver technical excellence
Work collaboratively with the wider new Build After Care Team, Development Project Managers, Developers and stakeholders
Drive effective remedial solutions to complex problems, ensuring customers expectations are met
Maximise warranty coverage by pro-actively identifying, managing and mitigating building or installation defects
Ensure business is managed to the highest standard
Oversee quality control processes
Identify and drive service improvements ensuring best practice and continuous improvement opportunities are shared across the wider Development Team
Requirements:
Hold a relevant qualification such as CIOB, MSC Building Surveying or RICS Chartered Surveyor
Excellent communication and organisational skills
Proactive mindset
Genuine passion for delivering high-quality services
Strong leadership with technical expertise to lead, mentor and co-ordinate Quality Managers and Multi-Trade Operatives
Commitment to safeguarding and promoting the welfare of children, young people and adults
What we offer:
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers