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We are delighted to be recruiting for a new Development Quality Manager. This position can be based from either our Eastleigh, Bracknell or Yeovil office. Please note the role will involve travel across all Regions. Here at Abri, we’re determined to do our part in tackling the housing crisis by building at least 1,000 homes a year and to support our ambitious targets, we’re looking for a Development Quality Manager to support Abris drive for quality in construction and to improve the customers experience in new build homes. You’ll play a key role in our Development team by carrying out the benchmark snag, completing pre-handover inspections and working closely with key stakeholders and across the team. With a keen eye for detail, a passion for a job well done and an aptitude for technical detail you’ll take the initiative to highlight any quality issues, poor workmanship or construction defects, pre- and post-completion. With your passion for customer service and ‘doing the right thing’ you will be a confident problem solver with an ability to deliver great customer service whilst investigating complex issues, providing regular updates to customers whilst utilising the structural warranty wherever possible. You’ll be working with a range of stakeholders both internal and external including our development partners so being able to quickly build strong working relationships with a range of stakeholders is a must. We have ambitious goals, but through your decisiveness, persuasiveness and the ability to find creative solutions, you’ll help deliver on exciting corporate strategy and make a huge impact at Abri that won’t go unnoticed. This is an excellent opportunity to join a team as ambitious, dynamic and committed as you are so if this is the challenge you’ve been looking for, we’d love to hear from you.
Job Responsibility:
Support Abri's drive for quality in construction and improve the customers experience in new build homes
Carry out the benchmark snag
Complete pre-handover inspections
Work closely with key stakeholders and across the team
Take the initiative to highlight any quality issues, poor workmanship or construction defects, pre- and post-completion
Help deliver on exciting corporate strategy and make a huge impact at Abri
Requirements:
Significant experience of working on new build residential homes
Professional membership of a construction related institute is desirable e.g. RICS, RIBA, RTPI, CIOB or completion of a recognised Diploma through the Abri apprenticeship scheme
Nice to have:
Keen eye for detail
Passion for a job well done
Aptitude for technical detail
Passion for customer service and 'doing the right thing'
Confident problem solver
Ability to deliver great customer service
Ability to investigate complex issues
Ability to provide regular updates to customers
Ability to utilise the structural warranty
Ability to quickly build strong working relationships with a range of stakeholders
Decisiveness
Persuasiveness
Ability to find creative solutions
What we offer:
28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers