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Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.
Job Responsibility:
Responsible for rapid identification and root cause of field issues, resulting in providing the right level of guidance to the development team on where the problem lies and recommendations to address the problem
Leverage excellent problem-solving skills to triage customer issues and identify the source of the issue quickly and help with fixing the field issues and communicating back to the field
Isolate faults and solve problems quickly
Analyze the Business Intelligence / Metrics to get an early indication of customer issues and act on them
Work in a fast-paced environment and leverage excellent communication skills to interact with internal and external teams
Use Agile Methodologies in work efforts
Stay updated with the latest tools, technologies, and best practices in development, data collection, cloud platforms, monitoring systems, and DevOps methodologies
Team Lead with responsibility of requirement understanding design tools architecture
Understand team’s technical strength and proactive in improving it with training, guidance
Requirements:
Strong knowledge in Networking, Wi-Fi and/or Video technologies
Able to understand software architecture
Excellent knowledge in Linux, C & C++
Knowledge on data analysis tools like Elastic, Splunk, Datadog etc.
Strong problem-solving skills and ability to work in a collaborative team environment
Knowledge of software development methodologies, version control systems, and agile practices
Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
Lead the defined activities and deliver the outcomes on defined schedule