Development and Adoption System Manager, Global Operations Job at Meta (Austin)

Sales Operations Manager

Coralogix is seeking a Sales Operations Manager to join our dynamic team. In thi...

Location

United Kingdom , London

Salary:

Not provided

Coralogix

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Data Analytics, or a related field
3+ years of experience in sales operations, revenue operations, or a related role supporting sales teams
Strong proficiency in Salesforce reporting, dashboards, and CRM data structures
Experience supporting the full deal lifecycle and working closely with deal desk or sales finance functions
Hands-on experience supporting Commercial, Enterprise, and BDR teams in a dynamic sales environment
Demonstrated ability to influence and adhere to global process standards and best practices
Strong analytical, problem-solving, and communication skills
Proficiency with Excel, Tableau, Power BI, or similar data visualization tools

Job Responsibility

Analyze sales data from Salesforce and integrated systems to provide insights that optimize sales processes and drive strategy
Develop and maintain dashboards, reports, and forecasting models to support sales performance tracking and pipeline management
Drive target setting and quota attainment processes, ensuring clear visibility for the sales teams
Collaborate with Sales Leadership to define and maintain effective territory mapping and sales planning strategies
Analyze market potential, customer segmentation, and sales capacity to support resource allocation and territory alignment
Develop recommendations to enhance sales coverage and productivity, focusing on the European market
Act as a key partner to Revenue Operations, ensuring efficient management of the end-to-end deal lifecycle
Support deal desk processes, including quoting, deal structuring, and approvals, ensuring consistency and alignment with global standards
Drive adherence to and influence global process standards, ensuring best practices across regions
Serve as the bridge between Sales Operations and Sales Enablement, ensuring sales teams are equipped with the right tools, processes, and training

Fulltime

Global Service Manager

The role is part of Citi’s regional Commercial Cards business, specializing in m...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Fluent English and another European language desirable (French/German)
Minimum of 3 years of experience in B2B or corporate customer service or account management
Excellent presentation and communication skills
Proficiency in data analysis and translating KPI into meaningful narratives
Project management skills desirable (certification is an advantage)
Strong MS Office and adaptable workflow system skills

Job Responsibility

Frequent and proactive two-way client communication that supports strategic and operational aims
Regular conference calls resulting in measurable actions
Schedule, organize and chair regular client service face to face reviews in collaboration with client executives, relationship management and other functional areas where relevant
Work with global clients on program optimization, digitization and adoption of self-service tools
Day-to-day issue tracking and resolution with key client organization contacts having emphasis on resolving the root causes and prevention
Take ownership of the service relationship, operational health and coordinate internal regional client contacts
Enable client growth and proactive program improvement using client feedback, performance KPI and data platforms
Identify opportunities and solutions for existing clients and work with Citi stakeholders to develop Commercial Cards footprint
Manage global projects and coordinate work of regional teams
Prepare and discuss project plan with clients

What we offer

Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Hybrid model of work – from modern offices and from home, flexible working hours
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Unlimited development opportunities within Citi’s global network

Fulltime

Payments & Risk Operations Senior Manager - Global

The Payments & Risk Operations Manager is a senior, strategic, and highly accoun...

Location

Ireland; United Kingdom

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

10+ years in payments, fintech, risk, or global operations, including people leadership experience
Deep expertise in payments processing, merchant acquiring, payouts, fraud/chargebacks, and compliance across multiple regions
Proven ability to design and scale global operating models, processes, and automation
Strong understanding of payments partners (e.g., Stripe) and the commercial, technical, and operational dynamics of PSP ecosystems
Highly data-driven with strong analytical and KPI design skills, experienced in using insights to drive decisions and outcomes
Solid financial acumen, including cost of acceptance, loss forecasting, and revenue/retention impact of payments
Strategic, systems-level thinker with strong executive presence—able to set long-term direction, build scalable frameworks, and influence senior leaders without authority, and make balanced, values-led decisions that align risk, customer experience, and commercial outcomes
Experienced leader of specialists who builds capability, develops future leaders, and drives high performance through clear expectations, coaching, and continuous improvement
Exceptional collaborator who aligns and uplifts regional teams through influence, strong relationships, and open, values-led communication

Job Responsibility

Product delivery: Collaborate with Pay Product and Commercial to support the rollout of PhorestPay product and features
Payment & Risk Partner management: Own the global payments partner ecosystem strategy, including partner selection, contract negotiation, operational governance, and performance management
Mitigate loss of revenue through developing a scalable risk operations function
Establish the governance model for incident management ensuring rapid cross functional response and prevention, managing incidents and service degradations
Efficiency & Process Optimisation: Establish, communicate and continuously evolve the global Payments & Risk Operations Strategic Vision, ensuring it aligns with Phorest objectives and is translated into regional plans and outcomes
Co-own the end-to-end customer journey perspective for payments with Global Customer Operations, ensuring Customer Ops processes (support, onboarding, education, migrations, complex activations) always account for payments and risk requirements
Continuously identify, assess and optimise cross-journey processes (support, onboarding, education, and data migrations) with the lens of payments
Own automation and process optimisation initiatives, ensuring workflows reduce friction and improve service delivery, enabled by the Business Systems team
Track and report measurable improvements
Cross-Departmental-Region Collaboration: Partner deeply with the Global Head of Customer Operations and their domain leads to embed payments/risk into global CX operating systems, including planning cycles, VoC rhythms, enablement content, and regional health reviews

What we offer

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme

Global Program Manager – Marketplace Operations

Aquent is partnering with a leading global enterprise at the forefront of innova...

Location

United States , Beaverton

Salary:

47.40 - 52.67 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

7+ years of experience in program management, business development, strategy, or marketplace/retail operations
Proven expertise in building and managing systems for business use cases
Strong program management skills, including the ability to manage timelines, dependencies, and multiple workstreams concurrently
Exceptional stakeholder management abilities, with a track record of coordinating and aligning diverse cross-functional partners
Demonstrated experience driving complex cross-functional initiatives with multiple stakeholders
Ability to manage multiple projects at once, ensuring timely and effective delivery

Job Responsibility

Lead the day-to-day execution of a global capability providing an interactive, enterprise-ready view of distribution points and associated attributes
Manage the development of scalable marketplace tools in partnership with external vendors and internal teams
Translate complex business needs into clear, actionable requirements, ensuring outputs are usable across global and regional teams
Coordinate diverse cross-functional stakeholders, including sales, planning, finance, and technology, to ensure alignment and continuous progress
Support pilot testing and rollout initiatives, guiding projects from conceptualization to fully scaled capabilities
Track key decisions, dependencies, and timelines meticulously to ensure projects remain on schedule and deliver on objectives
Help establish foundational processes and governance frameworks to support long-term adoption and success
Lead the execution and ongoing management of tracking systems for the partner retail elevation strategy
Manage and maintain tracking systems to monitor retail elevation progress globally
Maintain and report on key metrics, including elevated doors, elevated spaces, investment, and productivity lift

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match
free online training through Aquent Gymnasium

Senior Manager, Supply Chain Systems

The Senior Manager, Supply Chain Systems will lead the strategic planning, desig...

Location

United States , Deerfield

Salary:

140000.00 - 185000.00 USD / Year

Therma-Tru

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in a relevant field (Supply Chain Management, Industrial Engineering, Information Systems, Business Analytics, or related field)
10+ years of progressive experience in global supply chain management, operations, or systems transformation
Ability to translate technical capabilities into business outcomes
Familiarity working in Agile formation supporting various pods across a global supply chain
Proven track record of successful large-scale ERP or supply chain system implementations (SAP S/4HANA, Oracle, Kinaxis, Blue Yonder, etc.)
Experience in global manufacturing or consumer products environment preferred
Strong understanding of end-to-end supply chain processes, from procurement to distribution
Strong analytical and strategic thinking capabilities
Excellent stakeholder management and communication skills across global, matrixed organizations
Passion for leveraging technology to drive efficiency, sustainability, and agility in supply chain operations

Job Responsibility

Define and execute the multi-year roadmap for global supply chain systems transformation, aligned with enterprise digital strategy
Serve as the strategic liaison between strategic supply chain domain owners and technology teams to ensure alignment of systems with operational goals
Lead global, cross-functional teams in deploying, testing, and monitoring various supply chain enhancement systems
Establish transformation governance frameworks to ensure disciplined program execution, stakeholder alignment, and benefits realization
Oversee the evaluation, selection, and implementation of supply chain technologies and platforms
Lead process redesign initiatives focused on standardization, automation, and simplification across sourcing, manufacturing, distribution, transportation, planning, and finance
Partner with data and analytics teams to enhance end-to-end supply chain data enablement, visibility, governance, and automation
Drive and maintain dashboards, using Smartsheet, sourcing data from various ERPs and supporting business dashboard development by BI analytics team
Design internal workflows for data management, quick turnaround projects, and maintain agile tool kit sources like jira, confluence, miro etc
High level and focus on process orientation, setting and managing internal data integrity and control standards

What we offer

Robust health plans
A market-leading 401(k) program with a company contribution
Product discounts
Flexible time off benefits
Adoption benefits
More
Numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates

Fulltime

Director of Circle K India Business Centre

The hired candidate will be responsible for overseeing the day-to-day operations...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Management, Finance or related disciplines
Masters is preferred
Proven track record of 12 + years of experience with at least 6+ years managing large teams, spanning diverse functions
Experience in a global organization preferred
Strategic thinker with a track record of developing and executing operational strategies aligned with organizational goals and objectives
Sound judgment, decision-making, and problem-solving abilities, with a focus on delivering high-quality solutions and driving continuous improvement
Demonstrated experience in managing and developing high-performing teams, with a focus on fostering a culture of innovation, accountability, and inclusivity
Strong understanding of financial principles, budgeting, and resource management, with expertise in driving operational excellence and delivering results
Ability to thrive in a dynamic environment, managing competing priorities and driving results under pressure
Knowledge of local labor laws, regulatory requirements, and industry best practices related to operations management in India

Job Responsibility

Serve as a designated partner of the LLP, representing the company towards all external stakeholders in India, including local industry forums, government agencies, vendors and regulatory bodies
Serve as a key advocate and ambassador for the India team and collaborate with global leadership to identify opportunities for expanding and enhancing the scope of operations from India
Develop and execute the growth roadmap for CKBCI, collaborating closely with cross-functional teams to develop the business cases, proposals, and strategies for scaling operations and driving value-added initiatives from CKBCI
Regularly review and refine the growth roadmap in response to evolving market dynamics, customer needs, and internal capabilities, adjusting priorities and resource allocations as needed to maximize value and impact
Provide strategic direction and leadership to the Finance, Accounts, HR, Facility Management, and onsite IT teams, fostering a culture of excellence, collaboration, innovation and continuous improvement
Project management across functional areas (HR, Tech, Ops, and Finance) in the CKCBI including implementation of new systems and business processes
Facilitate growth and success of CKBCI with robust planning and enforce discipline within the team to follow the plan
Responsible for day-to-day operations of Circle K Business Centre India offices
Develop and implement operational strategies, policies, and procedures to optimize efficiency, productivity, and cost-effectiveness
Ensure compliance with local regulations, company policies, and ethical standards, maintaining high levels of integrity and accountability

Fulltime

Senior Associate Law Operations

The Senior Associate, Law Operations will serve as a key member of Amgen’s Globa...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Master’s degree/bachelor’s degree and 5-8 years of legal operations, legal technology, business systems analysis, and/or law firm operations experience
Strong written and verbal communication skills with the ability to translate business and legal requirements into technical and operational solutions
Demonstrated project management, problem-solving, and analytical capabilities
High attention to detail with strong organizational and documentation skills
Ability to work independently and collaboratively in a global, cross-functional environment
Solid understanding of legal processes, contract lifecycle management, and system design/testing

Job Responsibility

Implement and govern content and logic changes to contract templates supporting contract generation solutions, supporting version control, testing discipline, and controlled releases
Support process design, documentation, and optimization initiatives across legal operations, with a focus on scalability, security, and operational efficiency
Perform business impact assessments, root cause analysis, and user acceptance testing for system enhancements, template updates, and process changes
Project manage legal system releases and non-release template or process changes, including scoping, scheduling, stakeholder coordination, and delivery tracking
Partner with Amgen Technology and AI teams to identify, test, and implement AI-enabled legal solutions, including document automation, workflow optimization, and contract system enhancements
Support responsible adoption of AI in legal operations by defining requirements, facilitating stakeholder alignment, and validating outputs against business requirements
Contribute to a roadmap of automation candidates and continuous improvement initiatives across legal systems and workflows
Provide operational support, troubleshooting, and user assistance for legal systems
resolve issues or escalate appropriately to Technology partners or vendors
Coordinate and liaise with Technology partners on system updates, releases, and ongoing support activities

Tableau Report Designer & Developer

The individual in this role will report to the Controls Report Development & Sup...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7+ years of experience in reporting development with proven experience building Tableau dashboards
Basic experience of Oracle/SQL for data analyses and backend development
Demonstrated ability to lead global team efforts
Excellent problem-solving skills
Ability to comprehend the big pictures with high attention to critical details
Proven ability to execute against business requirements and coordinate with technology on release efforts
Demonstrated ability to develop and implement strategy and process improvement initiatives
Knowledge of Operational Risk & Control environment
Experience in Statistical Software / SAS, R, Hadoop, a plus
Commitment to quality, attention to detail, and continuous improvement

Job Responsibility

Design and development of Operational and Compliance Risk dashboards to support Regulatory and Executive-level reporting
Interface with business analysts to understand reporting requirements, identify data sources, scripting and coding within Tableau
Data Management, Data Source Uploads, Interface with Technology for SDLC Deployment, and Providing Support to End-Users
Develop, maintain and produce clear and concise executive-level reporting
Manage complex processes and reporting streams
Partner with data owners to create systemic connections to Operational and Compliance Risk datasets
Identify data patterns and trends to examine past business and control performance
Develop forward-looking reporting to help management anticipate and prepare for future events
Implement strong internal controls over reporting lifecycle to ensure accuracy, on-time delivery, and audit-readiness
Engage with cross-business and Line of Defense stakeholders to deliver on projects/initiatives and ensure reporting strategies are consistent

Fulltime

Development and Adoption System Manager, Global Operations

Meta

Location:
United States , Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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