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Citi Logo Citi · IT - Software Development

Development Administration Analyst – Automation & Process

Canada, Mississauga Employment contract 94300.00 - 141500.00 USD / Year · Job Posted May 05, 2026
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Job Description

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Job Responsibility

  • Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
  • Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
  • Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
  • Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
  • Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
  • Ensure essential procedures are followed and help define operating standards and processes
  • Serve as advisor or coach to new or lower level analysts
  • Act as delegate for Application Managers to navigate key institutional processes for a portfolio of applications
  • Facilitate and monitor requests within internal governance platforms for key application lifecycle events
  • Manage application metadata and ensure its accuracy within Citi's internal systems
  • Proactively manage the administrative execution of the firm's risk and control framework
  • Serve as a liaison between development teams, Application Managers, and control groups
  • Facilitate and track submissions for technology risk and control assessments and requests for using non-standard or restricted technologies
  • Ensure all necessary architecture sign-offs are completed on schedule
  • Act as a primary administrative point of contact between internal technical teams and external software vendors
  • Coordinate the third-party risk assessment process for new and existing vendors
  • Facilitate technical support sessions with vendors to troubleshoot application issues
  • Maintain clear and accessible documentation for vendor contracts, support procedures, and key contacts
  • Collaborate with Information Security Officers and development teams to document and track compliance with key security requirements
  • Support the coordination of Application Vulnerability Assessments (AVA) and penetration testing
  • Assist in the management and maintenance of the application's Software Bill of Materials (SBOM)
  • Design, build, and maintain end-to-end web applications and services that automate administrative tasks
  • Create robust backend services, RESTful APIs, and data processing pipelines using Python
  • Develop user-friendly web interfaces, dashboards, and tools
  • Apply development skills to implement complex automation workflows using tools like Selenium and Playwright
  • Own the deployment and operation of automation applications, utilizing CI/CD pipelines, containerization, and cloud platforms
  • Manage all application code, scripts, and configurations using Git and GitHub
  • Develop and maintain comprehensive knowledge maps
  • Create and refine knowledge bases for repeatable administrative and compliance tasks
  • Work closely with development teams to understand their administrative pain points
  • Generate and distribute clear and concise status reports
  • Appropriately assess risk when business decisions are made

Requirements

  • 5-8 years of relevant experience
  • Experience in systems analysis and programming of software applications
  • Experience in managing and implementing successful projects
  • Working knowledge of consulting/project management techniques/methods
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Bachelor’s degree/University degree or equivalent experience
  • 8+ years of IT experience, with a minimum of 3+ years in a relevant Application Development, Production Support, DevOps, or Software Engineering role
  • A minimum of 2+ years of professional experience in full-stack development, software engineering, or a hands-on automation role
  • Exceptional ability to plan, organize, and manage a demanding workload, with the capacity to adjust quickly to changing priorities
  • Demonstrable experience navigating large, complex enterprise environments with formal risk and control processes
  • Experience supporting the management of vendor-supplied applications, including coordinating with third-party support and internal risk assessment teams, is highly desirable
  • Excellent communication skills and a proven ability to liaise with a large number of diverse stakeholders, from technical developers to senior managers
  • Strong understanding of the full Software Development Lifecycle (SDLC) process, modern DevOps/DevSecOps principles, and system architecture
  • Experience in Capital Markets or a similar regulated financial domain is a significant advantage
  • Strong programming proficiency in Python and experience with web frameworks (e.g., Flask, Django)
  • Proven experience in front-end development using JavaScript/TypeScript, HTML, CSS, and modern frameworks (e.g., React, Angular, Vue)
  • Proficiency with Git and GitHub for version control and collaborative development
  • Experience with browser automation tools like Selenium or Playwright
  • Experience with Project Management tools
  • Foundational knowledge of ITIL concepts
  • Familiarity with DevSecOps toolchains (e.g., Blackduck, Snyk, Checkmarx)
  • Proficiency with containerization technologies such as Docker, and container orchestration platforms like Kubernetes or OpenShift
  • Experience deploying and managing applications on major cloud platforms (e.g., AWS, Azure, GCP)
  • Practical experience with CI/CD tools and pipelines
  • Experience with IT Service Management platforms (e.g., ServiceNow) and low-code automation tools
  • Experience with secrets management tools, preferably HashiCorp Vault
  • Familiarity with AI development tools (e.g., Claude Code, GitHub Copilot)
  • Experience working in an Agile/Scrum development environment
  • Bachelor's degree/University degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience

Nice to have

  • Experience supporting the management of vendor-supplied applications, including coordinating with third-party support and internal risk assessment teams
  • Experience in Capital Markets or a similar regulated financial domain
  • Experience with Project Management tools
  • Foundational knowledge of ITIL concepts
  • Familiarity with DevSecOps toolchains (e.g., Blackduck, Snyk, Checkmarx)
  • Proficiency with containerization technologies such as Docker, and container orchestration platforms like Kubernetes or OpenShift
  • Experience deploying and managing applications on major cloud platforms (e.g., AWS, Azure, GCP)
  • Practical experience with CI/CD tools and pipelines
  • Experience with IT Service Management platforms (e.g., ServiceNow) and low-code automation tools
  • Experience with secrets management tools, preferably HashiCorp Vault
  • Familiarity with AI development tools (e.g., Claude Code, GitHub Copilot)
  • Experience working in an Agile/Scrum development environment
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