Developer Support Engineer Job at Sentry (San Francisco)

Developer Support Engineer

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

Israel , Netanya

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

BSc or equivalent in Computer Science, Computer Engineering, or a related technical field
2+ years of hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE)
Proven ability to manage complex, escalated cases, involving multiple architectures across multiple platforms
Deep experience in Linux (System Administration, Bash scripting, file systems)
Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading)
Ability to read and debug code in Java or another compiled language
Excellent spoken and written English

Job Responsibility

Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
Develop scripts in Bash, Python, Groovy for debugging and automating
Set up JFrog applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
Ability to work in flexible hours and weekends while needed

Fulltime

Senior Developer Support Engineer

Airtable is the no-code app platform that empowers people closest to the work to...

Location

United States , San Francisco

Salary:

119000.00 - 155000.00 USD / Year

Airtable

Expiration Date

Until further notice

Requirements

3+ years in advanced technical or developer support roles with strong experience in APIs, integrations, and enterprise authentication workflows
Proven ability to troubleshoot complex systems and communicate clearly with both technical and non-technical audiences
Deep experience with REST APIs, JavaScript, SSO/SAML/OAuth, and modern web debugging tools
Experience with SCIM provisioning, enterprise governance workflows, or advanced Airtable admin/developer surfaces
Strong technical troubleshooting skills and the ability to independently resolve high-complexity issues in ambiguous environments
Background contributing to internal tooling, automation, or technical content such as scripts, documentation, or community resources

Job Responsibility

Independently resolve complex technical support cases related to APIs, SSO/SAML, SCIM, automations, scripting, and integrations
Serve as an escalation point for advanced developer and admin support issues
Collaborate with Product and Engineering teams to drive improvements in tooling, documentation, and product features
Contribute to internal tooling, automation, and technical content such as scripts, documentation, and community resources
Meet or exceed case volume and CSAT targets, including solving 35 cases per week and maintaining a CSAT score of at least 4.7
Identify and drive process improvements to enhance scalability and the overall support experience

What we offer

benefits
restricted stock units
incentive compensation

Fulltime

Developer Support Engineer

Be part of a team where your work takes center stage, shaping the future of soft...

Location

India , Bangalore

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

2+ years of relevant experience in technical support
Understanding of Java or other compiled language
Experience in customer-facing roles
Experience in Linux
Able to manage complex, escalated cases involving multiple architectures across multiple platforms
Strong technical software-related debugging skills
Knowledge/experience with databases, LDAP, NGINX, Apache Tomcat
Experience in the DevOps industry
Experience in AWS OR azure or GCP is required

Job Responsibility

Troubleshoot and Investigate complex customer CI/CD scenarios and provide innovative solutions for the concerns/requests raised
Develop scripts in Bash, Python, and Groovy for debugging and automating
Set up JFrog applications and 3rd party products in various development environments
Analyse log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
Ability to work flexible hours and weekends as needed

What we offer

office transport
shift allowance

Fulltime

Engine Development and Trackside Engineer

Part of the Prodrive engine development team to assist in the development and ca...

Location

United Kingdom , Banbury

Salary:

Not provided

Prodrive

Expiration Date

Until further notice

Requirements

Proven experience in race engine calibration both on test cells and in-car
Experience in base engine development within a respected high-end organisation
Degree in an engineering discipline
Ability to work effectively both independently and as part of a team, remaining calm under pressure
Ability to inspire and manage technical staff to achieve engine group goals
Determination to meet challenging targets within tight timescales
Strong analytical approach to problem solving
Broad understanding of internal combustion race engine fundamentals
Practical experience with engine calibration on the dyno and in-car
Knowledge of analysis and simulation tools

Job Responsibility

Undertake development projects to achieve project engineering objectives including performance, durability goals within tight time and cost boundaries
Devise, organise and carry out development tests including but not limited to Engine dyno tests for performance development, durability testing, calibration, production engine signoff
Torsional vibration studies using high speed loggers and analysis software
General development of engine systems such as oil systems, cooling systems, exhaust and inlet systems. Turbo systems
Valve train dynamic studies using rig testing / high speed loggers
Organise other development tests including airflow rigs etc
Set specifications and in some cases design of development test parts
Liaise with suppliers and technical partners on various engineering activities
Provide track side engine support for Prodrive race and rally cars with the factory team and or customer teams and support engine pool planning and ensure engines are operated within strict guidelines
Analysis of test data and preparation of formal reports

What we offer

25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days
Training opportunities for continuing professional development
Onsite subsidised staff restaurant
Car and pension salary sacrifice schemes
Cyclescheme
Exercise classes
Paid time off for volunteering
Consultations with our Fit 4 Life expert
Social events throughout the year
Exclusive company discounts

Fulltime

Java Application Support Senior Software Development Engineer

Support Engineer role requiring experience in Incident Management, Change Manage...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Incident Management
Change Management
Problem Management
Basic Knowledge in Java/SpringBoot
Basic Knowledge in Cloud
Basic Knowledge in NoSQL/SQL
BE/BTech/MCA
Total Experience Expected: 04-06 years

What we offer

Inclusive work environment
Respect for all differences
Open to people with disabilities

Fulltime

Strategy and Business Development Analyst, Engineering and Product Development Team

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

University degree preferably in a Business or an analytical field such as Engineering
MBA or other professional designation (an asset)
Minimum of five (5) to eight (8) years of professional experience in a strategic environment within a manufacturing industry
Knowledge of the aerospace industry (an asset)
Experience managing strategic projects, while having the ability to synthesise complex information and communicate to senior leadership
Strong research and analytical skills with a commitment to rigor and attention to details
Ability to exercise full discretion in dealing with highly confidential matters
Familiar with the tools of the Office 365 environment, and advanced in PowerPoint for executive presentation

Job Responsibility

Contribute to the development of the engineering strategy aiming to build and maintain a strong and sustainable engineering organization for all Bombardier sites
Gather and analyze data, including benchmark and draw conclusion and generate strategic recommendations to support the organization's objectives
Develop the engineering content for the C-suite executives and Board of Directors, while ensuring the readiness of the Engineering leaders to attend those reviews
Plan and manage the execution of strategic projects
Lead and Influence (leadership) stakeholders, aligning them towards a common objective

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Senior Mechanical Engineer: Test Development Engineering

As a Senior Mechanical Engineer in Test Development Engineering, you will play a...

Location

United States , South Jordan, Utah

Salary:

Not provided

Cricut

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Mechanical Engineering, Mechatronics, or a related field
10+ years of experience in mechanical design, test and calibration equipment development, or precision metrology systems
Proficiency in CAD software (Creo, SolidWorks) and related engineering analysis tools (FEA, tolerance analysis)
Strong understanding of mechanical systems, pneumatic and electromechanical integration, and manufacturing processes
Deep knowledge of measurement science, tolerance analysis, and statistical methods for calibration and product qualification
Experience in test system design, metrology instrumentation, and mechanical calibration processes
Hands-on experience with mechanical test setups, data acquisition, and troubleshooting of measurement systems
Excellent analytical, problem-solving, and documentation skills
Strong communication skills and ability to lead cross-functional technical efforts

Job Responsibility

Conceptualize, design, and document assembly jigs, test fixtures, and precision metrology systems to support both production and validation testing
Develop custom calibration and test instruments, including mechanical, pneumatic, and electro-mechanical assemblies for high-accuracy measurements
Integrate sensors, load cells, displacement transducers, pressure gauges, and other instrumentation into test systems to support product calibration and verification
Collaborate with cross-functional teams (Design, Manufacturing, Quality, Calibration Labs, and Contract Manufacturers) to define test requirements and system capabilities
Utilize CAD software (Creo, SolidWorks) to create detailed 3D models and drawings of mechanical systems, with GD&T applied for precision alignment and repeatability
Generate and maintain Requirement Documents, Calibration Procedures, and Test System Specifications to ensure alignment between product and test design intent
Participate in supplier design reviews and qualification of external test and calibration equipment
Develop and validate test procedures, calibration methods, and verification plans for measurement systems and mechanical fixtures
Ensure measurement system analysis (MSA), gage R&R, and traceability to NIST or equivalent standards in all calibration processes
Conduct statistical evaluations of test data to assess system reliability, repeatability, and reproducibility

What we offer

competitive Medical, Dental, and Vision coverage
401(k) match
generous PTO
tuition reimbursement
yearly lifestyle stipend
exclusive employee discounts

Fulltime

Developer Success Engineer

Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and u...

Location

Salary:

Not provided

Vercel

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
Strong knowledge of Next.js, React, and modern web performance best practices
Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations
Must have used Vercel or Next.js, or a comparable platform
Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources

Job Responsibility

Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel
Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
Identify and unblock opportunities for customer growth and expansion
Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers
Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements
Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Developer Support Engineer

Sentry

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

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Job Description:

Job Responsibility:

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Job Posted:
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