Developer Support Engineer Jobs

New

Developer Support Engineer

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

Israel , Netanya

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

BSc or equivalent in Computer Science, Computer Engineering, or a related technical field
2+ years of hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE)
Proven ability to manage complex, escalated cases, involving multiple architectures across multiple platforms
Deep experience in Linux (System Administration, Bash scripting, file systems)
Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading)
Ability to read and debug code in Java or another compiled language
Excellent spoken and written English

Job Responsibility

Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
Develop scripts in Bash, Python, Groovy for debugging and automating
Set up JFrog applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
Ability to work in flexible hours and weekends while needed

Fulltime

Senior Developer Support Engineer

Airtable is the no-code app platform that empowers people closest to the work to...

Location

United States , San Francisco

Salary:

119000.00 - 155000.00 USD / Year

Airtable

Expiration Date

Until further notice

Requirements

3+ years in advanced technical or developer support roles with strong experience in APIs, integrations, and enterprise authentication workflows
Proven ability to troubleshoot complex systems and communicate clearly with both technical and non-technical audiences
Deep experience with REST APIs, JavaScript, SSO/SAML/OAuth, and modern web debugging tools
Experience with SCIM provisioning, enterprise governance workflows, or advanced Airtable admin/developer surfaces
Strong technical troubleshooting skills and the ability to independently resolve high-complexity issues in ambiguous environments
Background contributing to internal tooling, automation, or technical content such as scripts, documentation, or community resources

Job Responsibility

Independently resolve complex technical support cases related to APIs, SSO/SAML, SCIM, automations, scripting, and integrations
Serve as an escalation point for advanced developer and admin support issues
Collaborate with Product and Engineering teams to drive improvements in tooling, documentation, and product features
Contribute to internal tooling, automation, and technical content such as scripts, documentation, and community resources
Meet or exceed case volume and CSAT targets, including solving 35 cases per week and maintaining a CSAT score of at least 4.7
Identify and drive process improvements to enhance scalability and the overall support experience

What we offer

benefits
restricted stock units
incentive compensation

Fulltime

Engine Development and Trackside Engineer

Part of the Prodrive engine development team to assist in the development and ca...

Location

United Kingdom , Banbury

Salary:

Not provided

Prodrive

Expiration Date

Until further notice

Requirements

Proven experience in race engine calibration both on test cells and in-car
Experience in base engine development within a respected high-end organisation
Degree in an engineering discipline
Ability to work effectively both independently and as part of a team, remaining calm under pressure
Ability to inspire and manage technical staff to achieve engine group goals
Determination to meet challenging targets within tight timescales
Strong analytical approach to problem solving
Broad understanding of internal combustion race engine fundamentals
Practical experience with engine calibration on the dyno and in-car
Knowledge of analysis and simulation tools

Job Responsibility

Undertake development projects to achieve project engineering objectives including performance, durability goals within tight time and cost boundaries
Devise, organise and carry out development tests including but not limited to Engine dyno tests for performance development, durability testing, calibration, production engine signoff
Torsional vibration studies using high speed loggers and analysis software
General development of engine systems such as oil systems, cooling systems, exhaust and inlet systems. Turbo systems
Valve train dynamic studies using rig testing / high speed loggers
Organise other development tests including airflow rigs etc
Set specifications and in some cases design of development test parts
Liaise with suppliers and technical partners on various engineering activities
Provide track side engine support for Prodrive race and rally cars with the factory team and or customer teams and support engine pool planning and ensure engines are operated within strict guidelines
Analysis of test data and preparation of formal reports

What we offer

25 days holiday (which increases with long service) with an opportunity to purchase up to 15 extra days
Training opportunities for continuing professional development
Onsite subsidised staff restaurant
Car and pension salary sacrifice schemes
Cyclescheme
Exercise classes
Paid time off for volunteering
Consultations with our Fit 4 Life expert
Social events throughout the year
Exclusive company discounts

Fulltime

Data Engineering Support Engineer / Manager

Wissen Technology is hiring a seasoned Data Engineering Support Engineer / Manag...

Location

India , Mumbai; Pune

Salary:

Not provided

Wissen

Expiration Date

Until further notice

Requirements

Bachelor of Technology or master's degree in computer science, Engineering, or related field
8-12 years of work experience
Python, SQL
Familiarity with data engineering
Experience with AWS data and analytics services or similar cloud vendor services
Strong problem solving and communication skills
Ability to organise and prioritise work effectively

Job Responsibility

Incident and user management for data and analytics platform
Development and maintenance of Data Quality framework (including anomaly detection)
Implementation of Python & SQL hotfixes and working with data engineers on more complex issues
Diagnostic tools implementation and automation of operational processes
Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment
Support research analysts and traders with issue resolution

Fulltime

Java Application Support Senior Software Development Engineer

Support Engineer role requiring experience in Incident Management, Change Manage...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Incident Management
Change Management
Problem Management
Basic Knowledge in Java/SpringBoot
Basic Knowledge in Cloud
Basic Knowledge in NoSQL/SQL
BE/BTech/MCA
Total Experience Expected: 04-06 years

What we offer

Inclusive work environment
Respect for all differences
Open to people with disabilities

Fulltime

Senior Mechanical Engineer: Test Development Engineering

As a Senior Mechanical Engineer in Test Development Engineering, you will play a...

Location

United States , South Jordan, Utah

Salary:

Not provided

Cricut

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Mechanical Engineering, Mechatronics, or a related field
10+ years of experience in mechanical design, test and calibration equipment development, or precision metrology systems
Proficiency in CAD software (Creo, SolidWorks) and related engineering analysis tools (FEA, tolerance analysis)
Strong understanding of mechanical systems, pneumatic and electromechanical integration, and manufacturing processes
Deep knowledge of measurement science, tolerance analysis, and statistical methods for calibration and product qualification
Experience in test system design, metrology instrumentation, and mechanical calibration processes
Hands-on experience with mechanical test setups, data acquisition, and troubleshooting of measurement systems
Excellent analytical, problem-solving, and documentation skills
Strong communication skills and ability to lead cross-functional technical efforts

Job Responsibility

Conceptualize, design, and document assembly jigs, test fixtures, and precision metrology systems to support both production and validation testing
Develop custom calibration and test instruments, including mechanical, pneumatic, and electro-mechanical assemblies for high-accuracy measurements
Integrate sensors, load cells, displacement transducers, pressure gauges, and other instrumentation into test systems to support product calibration and verification
Collaborate with cross-functional teams (Design, Manufacturing, Quality, Calibration Labs, and Contract Manufacturers) to define test requirements and system capabilities
Utilize CAD software (Creo, SolidWorks) to create detailed 3D models and drawings of mechanical systems, with GD&T applied for precision alignment and repeatability
Generate and maintain Requirement Documents, Calibration Procedures, and Test System Specifications to ensure alignment between product and test design intent
Participate in supplier design reviews and qualification of external test and calibration equipment
Develop and validate test procedures, calibration methods, and verification plans for measurement systems and mechanical fixtures
Ensure measurement system analysis (MSA), gage R&R, and traceability to NIST or equivalent standards in all calibration processes
Conduct statistical evaluations of test data to assess system reliability, repeatability, and reproducibility

What we offer

competitive Medical, Dental, and Vision coverage
401(k) match
generous PTO
tuition reimbursement
yearly lifestyle stipend
exclusive employee discounts

Fulltime

Developer Success Engineer

Vercel is hiring a Developer Success Engineer (DSE) to accelerate adoption and u...

Location

Salary:

Not provided

Vercel

Expiration Date

Until further notice

Requirements

3+ years of experience in frontend development, technical support, solutions engineering, or customer-facing technical role
Strong knowledge of Next.js, React, and modern web performance best practices
Familiarity with troubleshooting frontend build systems, serverless runtimes, and API integrations
Ability to diagnose complex technical issues and provide structured recommendations with empathy and clarity
Strong communication skills—you can explain technical concepts clearly in writing, async channels, and live conversations
Must have used Vercel or Next.js, or a comparable platform
Passion for helping developers succeed by delivering clear guidance, reducing friction, and creating scalable resources

Job Responsibility

Lead customers—from fast-paced startups to established enterprises—through defined technical motions that accelerate their adoption and launch on Vercel
Provide implementation guidance to ensure deployments follow best practices for builds, caching, web performance, and cost efficiency
Troubleshoot and resolve technical challenges related to Next.js, serverless functions, build pipelines, and integrations
Identify and unblock opportunities for customer growth and expansion
Author and maintain resources—including internal playbooks, external documentation, and knowledge base articles—that scale learnings across internal teams and customers
Partner with Sales, Support, and Product teams to escalate complex issues, close feedback loops, and influence product improvements
Spot patterns in customer challenges and proactively recommend optimizations or new motions that improve adoption at scale

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

New

Sr. Technical Support Engineer, Platinum Support

As a Platinum Support Engineer, you will work firsthand with our valued Platinum...

Location

United States , Santa Clara

Salary:

103400.00 - 167200.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of relevant support experience
Required experience with TCP/IP
Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required
In-depth experience in routing and switching (OSPF, BGP, VLAN)
Experience with security (IPSEC, SSL-VPN, NAT, GRE)
Prior experience in similar vendor Technical Support Centers
Excellent written and verbal communication skills
Bachelor's degree or equivalent military experience required

Job Responsibility

Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Meet enhanced response SLA’s for customers who purchase our Platinum Support Offering
Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Work to reproduce customer issues and qualify critical issues
Work directly with ETAC and Engineering to get customer issues resolved
Have a thorough understanding of software release and bug cycles
Conduct multi-vendor troubleshooting
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing

What we offer

restricted stock units
bonus

Fulltime

Developer Support Engineer

JFrog

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 26, 2025

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