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The Developer Account Manager (DAM) owns Havok’s relationships with a regional portfolio of game studios and publishers. You act as a trusted business partner, guiding customers from early engagement and evaluation through production, renewal, and growth.This is not a traditional sales role. You manage end‑to‑end customer relationships and collaborate closely with Field Application Engineers, Developer Relations, Product, Legal, Finance, and Commercial teams to deliver the right technical and commercial outcomes.
Job Responsibility:
Own and execute a regional account strategy to build and manage a licensing pipeline
Balance new customer acquisition with retention and expansion of existing accounts
Lead opportunities from initial engagement through evaluation, licensing, invoicing, and payment
Partner with FAEs to manage evaluations, presentations, and customer expectations
Build long‑term relationships across studios and publishers
Act as the central coordination point for customer requests across internal teams
Maintain accurate CRM data, forecasts, pricing requests, and contract processes
Requirements:
Proven experience in enterprise technical sales, business development, or account management
Substantial experience in B2B technical solution sales within games or entertainment
Experience negotiating complex software or technology license agreements
Strong cross‑functional collaboration and communication skills
Experience with CRM systems such as Salesforce or Dynamics 365
Ability to work independently and travel within the region
Nice to have:
Strong understanding of the games industry and development pipelines
Experience working with game studios or publishers
Background transitioning from a technical role into account management