Destination Services Team Leader Job at TUI (Punta Cana)

New

Operations Team Leader

Join our global TUI Musement Operations & Delivery Team in Guanacaste as an Oper...

Location

Costa Rica , Liberia

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Leadership & Team Management: Ability to lead, motivate, and support a team in a fast-paced, guest-facing environment
Operational Planning: Strong skills in scheduling, resource allocation, and real-time problem-solving
Communication: Excellent verbal and written communication skills in English (additional languages a plus), confident in liaising with suppliers, guests, and internal teams
Decision-Making Under Pressure: Ability to act quickly and effectively in high-pressure situations or emergencies
Customer Service Orientation: Guest-focused approach with a proactive attitude toward service quality and satisfaction
Analytical Thinking: Able to interpret data (e.g., NPS, cost analysis, margins) to guide decisions and improve performance
System Proficiency: Comfortable with booking platforms (e.g., Asterix), operational dashboards, and internal tools (Excel, Ecobills, CRM, chat systems)

Job Responsibility

Working closely with and supporting the Operations Team Manager, ensuring efficient and effective processes at destination(s) that include constant collaboration and coordination between the team members
Assist the Operations Team Manager in managing the teams to ensure a smooth operation
Ensure all bookings are prepared, confirmed, and carried out on schedule and in accordance with company service standards
Coordinate daily logistics for in-house vehicles and third-party suppliers, ensuring availability and operational alignment
Ensure the team provides guests with accurate, clear information on pickup times, pricing, meeting points, and special requests
Evaluate and assign the most cost-efficient and reliable suppliers while ensuring service quality and compliance with protocols
Lead and control guest satisfaction indicators (e.g., NPS), gather and address feedback, and implement immediate corrective actions when needed
Support the team in resolving issues such as delays, cancellations, medical emergencies, or guest complaints, following internal procedures
Ensure correct delivery of guest lists, welcome kits, signage, and transport assignments for each day’s operations
Facilitate cross-team collaboration with Reps, OTAs, and transportation units to ensure the smooth flow of guest and schedule information

What we offer

Free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Seasonal or permanent contracts
Growth opportunities tailored to your unique skills and expertise

Fulltime

Head of English

As our Head of English, you will provide strategic and operational leadership fo...

Location

United Kingdom , Kingston upon Hull

Salary:

45120.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Degree in English or related subject
Recognised Teaching Qualification
Successful experience teaching GCSE and/or Functional Skills English in FE or secondary education
Experience of leading or managing curriculum provision
Experience of line management
Proven track record of improving learner outcomes
Experience of leading quality improvement
Strong understanding of English pedagogy and curriculum design
Experience of supporting staff development and coaching
Understanding of FE funding, inspection and accountability frameworks

Job Responsibility

Lead the strategic development and improvement of English across Hull College
ensuring English teaching is engaging, inclusive, challenging and appropriately differentiated to meet the needs of diverse learners
Actively contribute to wider College improvement priorities and cross-college curriculum development activity
ensuring effective curriculum planning, standardisation, assessment and internal quality assurance processes
Develop and implement an ambitious vision for English that aligns with the College’s strategic priorities and quality improvement agenda
driving sustained improvements in attendance, progress, achievement, high grades and learner destinations across all English provision
Work closely with curriculum leaders, SEND teams, safeguarding staff and pastoral services to support learner success
working collaboratively with curriculum leaders to strengthen literacy, reading, writing and communication skills across all curriculum areas
Support the development of contextualised English and Literacy within vocational and technical curriculum areas
Drive innovation in pedagogy, including the effective use of digital technologies, AI-supported tools and adaptive learning platforms

Fulltime

Head of Mathematics

As our Head of Mathematics, you will provide strategic and operational leadershi...

Location

United Kingdom , Kingston upon Hull

Salary:

45120.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Degree in Mathematics or related subject
Recognised Teaching Qualification
Successful experience teaching GCSE and/or Functional Skills Maths in FE or secondary education
Experience of leading or managing curriculum provision
Experience of line management
Proven track record of improving learner outcomes
Experience of leading quality improvement
Strong understanding of maths pedagogy and curriculum design
Experience of supporting staff development and coaching
Understanding of FE funding, inspection and accountability frameworks

Job Responsibility

Lead the strategic development and improvement of mathematics across Hull College
ensure mathematics teaching is engaging, inclusive and appropriately differentiated to meet the needs of diverse learners
Lead the development of a curriculum that is ambitious, inclusive, engaging and clearly sequenced
ensuring effective curriculum planning, standardisation, assessment and internal quality assurance processes
Develop and implement an ambitious vision for mathematics that aligns with the College’s strategic priorities and quality improvement agenda
driving sustained improvements in attendance, progress, achievement, high grades and learner destinations across all maths provision
Work closely with curriculum leaders, SEND teams, safeguarding staff and pastoral services to support learner success
working collaboratively with curriculum leaders to strengthen the embedding of mathematics within vocational and technical programmes
Support the development of contextualised mathematics within vocational and technical curriculum areas
Support the development of modern pedagogical approaches that reflect the future of education and employment

What we offer

37 hours per week, 52 weeks per year
42 days per annum (excluding bank holidays and up to 3 additional discretionary days over the Christmas/New Year period)

Fulltime

Managing Director – La Mare Hotel & Residences, Brickell Miami, FL

Our client is a prestigious, landmark luxury hotel and residences located in Mia...

Location

United States , Miami

Salary:

Not provided

OysterLink

Expiration Date

Until further notice

Requirements

Minimum of five (5) years of experience serving as a general manager, managing director, vice president of operations, or in a comparable senior leadership role within a luxury, lifestyle, or mixed-use hospitality environment
Extensive experience overseeing multi-department operations in a high-rise or full-service hotel environment
Strong financial skills including P&L oversight, forecasting, and revenue strategy
Proven success in luxury service leadership and team development
Ability to lead both hotel and residential service components
Exceptional communication and presentation skills
Bilingual (required): English and Spanish, with strong business communication skills including presenting to senior leadership, facilitating training sessions, and confidently engaging with ownership groups, franchise partners, and executive-level stakeholders

Job Responsibility

Provide visionary leadership and full accountability for all hotel and residential operations
Set and execute the strategic direction of the property in alignment with ownership objectives and brand standards
Lead and inspire the executive committee and department heads to achieve operational excellence and financial performance
Establish the property as a market leader in luxury hospitality through innovation, service excellence, and experiential differentiation
Lead the full critical path to opening, ensuring readiness across all departments
Oversee recruitment, training, systems implementation, vendor selection, and operational testing
Ensure seamless coordination between ownership, developers, designers, operators, and consultants
Drive pre-opening budgets, timelines, and service culture activation
Define and deliver an elite service philosophy that exceeds the expectations of luxury travelers and residents
Foster a culture of creativity, personalization, and emotional engagement across all guest and resident touchpoints

What we offer

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Personal Days
Discounts across company properties
Leadership development and promotion opportunities
Lump sum relocation assistance

Fulltime

Director, Product Design

We’re currently seeking a Product Design Director to join our Experience Design ...

Location

United States , Plano

Salary:

209500.00 - 239100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 8 years of experience in product design role
At least 3 years of experience leading design teams
At least 10 years of experience in product design role (preferred)
At least 5 years of experience leading design teams (preferred)
Experience in a design toolkit that spans product design, service design, design strategy and content design
Experience leading product design teams operating across UX and UI, strategy, content and research from strategy through delivery to market
Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
Experience working within a design system
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
Expertise with design and prototyping tools such as Figma

Job Responsibility

Lead a talented, cross-disciplinary team of designers and collaborate deeply with our research teams and Product and Tech leadership
Lead high-impact, highly complex projects and define and drive design strategy that informs the higher-level vision of the organization and aligns to business objectives
Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One
Leveraging a variety of skills across interaction, visual and service design
in collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems and enable your team to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture
Champion voices of both customers and partners
Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should engage and solve business challenges
Share insights around technical advances and data capabilities that could influence outcomes, while helping larger teams navigate technical limitations and boundaries in service of bold technological solutions, data destinations and efficiency
Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Product Design Director, Online Car Buying Experience

We’re currently seeking a Product Design Director to lead our Online Car Buying ...

Location

United States , Plano

Salary:

209500.00 - 239100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 8 years of experience in product design role
At least 3 years of experience leading design teams
At least 10 years of experience in product design role (preferred)
At least 5 years of experience leading design teams (preferred)
Experience in a design toolkit that spans product design, service design, design strategy and content design
Experience leading product design teams operating across UX and UI, strategy, content and research from strategy through delivery to market
Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
Experience working within a design system
Proficiency with web and mobile technologies and platforms, navigating technology considerations and constraints to drive sound product and experience decisions
Expertise with design and prototyping tools such as Figma

Job Responsibility

Leverage established expertise and leadership in product design to elevate the quality and maturity of the design practice at Capital One
Create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture that makes your team feel valued and heard
Champion voices of both customers and partners, modeling the mindset that business and customer outcomes are not distinct but complementary
Demonstrate expert knowledge of products, processes, our customers, competitors and industry market trends, applying relevant insights to shape how Design should engage and solve business challenges
Share insights around technical advances and data capabilities that could influence outcomes, while helping larger teams navigate technical limitations and boundaries in service of bold technological solutions, data destinations and efficiency
Connect the dots across teams, portfolios, platforms and LOBs, bringing together partners and processes in ways that drive more coherent experiences, accelerate delivery and elevate the value of design
Present work across levels and job functions, modeling a strategic human-centered approach that integrates design frameworks, data and research insights to make the complex accessible, influence senior stakeholders and achieve impactful results

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Program Manager (RN), Oncology

The Program Manager supports the Cancer Destination Service Line by planning, mo...

Location

United States of America , Palo Alto

Salary:

74.73 - 99.04 USD / Hour

Stanford Health Care

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Nursing from an accredited college or university
Five (5) years of progressively responsible and related work experience in nursing, performance improvement, program development, data analytics, healthcare financial analysis and management, project management
CA-RN (Registered Nurse) license
Ability to act as both a thought leader and operational expert around process and service transformation and integration
Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written and verbal communication
Ability to establish and maintain effective relationships with widely diverse groups and gain their cooperation
Ability to manage multiple changing priorities in a fast-paced environment and work effectively in a team or independent setting
Ability to plan, organize, and prioritize to meet deadlines, balancing SHC strategic goals with department objectives and service standards
Ability to provide leadership, mentorship and influence others
Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques

Job Responsibility

Guide programmatic development for large strategic and cross-functional improvement programs for the Cancer Destination Service Line with priority placed on infusion services and support of EPIC Beacon
Partners with Cancer DSL medical directors to form strategic approaches, program development in the cancer DSL
Manages, assesses, and documents project scope and program utilizing standard A3 template
Defines project scope, goals and deliverables that support Cancer DSL/SCI strategic business goals in collaboration with the Director and other key stakeholders
Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects
Manage program design and structure for Cancer DSL’s key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects
Foster collaboration and coordination between the school of medicine, Stanford Health Care, Stanford Medicine Partners, and Tri valley cross-functional, multidisciplinary teams to drive key strategic initiatives forward
Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team
Design effective hand-offs and exemplary care coordination through information technology tools and process improvement
Coach and mentor staff through the change process and cycles of continuous improvement

What we offer

benefits eligibility

Fulltime

New

Assistant Manager-Catering Sales

Assists the property's Banquets/Catering Department in the property's reactive a...

Location

Nepal , Kathmandu

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Job Responsibility

Solicits/books local catering business and develops group business
Assists in completing and distributing catering sales revenue and operation budgets and revenue forecasting
Tracks booking goals on a weekly basis and compiles incentive reports for distribution to catering leaders
Ensures that booking guidelines are followed and that catering leaders are maximizing space and revenue
Supports management team in creating and implementing a catering sales/marketing plan addressing revenue, customers and market
Assists with selling, implementation and follow-through of catering promotions
Executes and supports the operational aspects of business booked
Sells menu items, beverages, wines, and facilities including destination services, business center, and audio-visual services
Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks
Ensures catering leaders are generating lost business reports

Fulltime

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Destination Services Team Leader

Job Responsibility

Requirements

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What we offer

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