This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a TUI Rep, you’ll be at the heart of each guest’s journey, creating unforgettable holiday experiences across our destinations. From the moment you join, you’ll play a key role in making every moment special - whether that’s offering a warm welcome, solving challenges, or sharing local knowledge to bring the destination to life. Your passion for great service and your ability to adapt will make a real difference to our guests - and help keep TUI a trusted name in travel.
Job Responsibility:
Meeting, coordinating, advising, selling, and/or fixing more complex problems
Assisting any traditional guests with our online products & services
Uncovering guests holiday needs and matching them with the right service solution and/or sales opportunities
Monitoring and celebrating your success with regular sales target updates and guest feedback results for service provided at the airport, service in your hotels and how well you have ‘solved on the spot’
Requirements:
A consistently happy colleague and great team player
A true people person - confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur
Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services
Fully conversational in English
Proud to wear your Destination Services uniform and represent us finely at all times
Have residency in Mexico
Have the right to work in Mexico
What we offer:
Competitive salary
Comprehensive training
Uniform provided
Community involvement with charity and sustainability initiatives like the TUI Care Foundation
Company iPad
Work week of 48 hours with 1.5 days off
16 days of holidays after the first year worked plus two extra days (on your Birthday and one Happy day)
Pay for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise