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This role involves assisting international guests with their holiday needs, offering service solutions and sales opportunities, and representing the company while wearing the uniform. The job comes with various benefits, a local permanent contract, and the opportunity to develop professionally.
Job Responsibility:
Meeting, coordinating, advising, selling, and/or fixing more complex problems
assisting traditional guests with online products & services
uncovering guests' holiday needs and matching them with the right service solutions and/or sales opportunities
monitoring and celebrating success with regular sales target updates and guest feedback results
representing the company with pride at all times.
Requirements:
Residency in Playa del Carmen
confident communicating and/or selling to international guests
remain calm and empathic in a crisis or when problems for guests occur
willing to learn the demands of the job, technology, and products & services
fully conversational in French and English
valid driving license and a car is required.
What we offer:
Basic salary starts from $100,800 MXN gross/year
commission earning potential averaging $1,500 USD per month
company iPad and uniform
paid training days
free access to TUI Learning Hub, TUI Skills Academy & Language Lessons
work week of 48 hours with minimum 1 day off
16 days of holiday on a full year
2 extra days (birthday and a happy day)
complimentary access to dedicated WeCare Team & 24/7 Wellbeing Hub
involvement in charity and sustainability initiatives
multiple permanent career development opportunities.
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