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Destination Manager

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British Airways

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Location:
United Kingdom , Crawley

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At British Airways Holidays, our Destination Team sits at the very heart of the business. The hotels we choose, the partnerships we build, and the destinations we develop are fundamental to the success of our iconic brand. As a Destination Manager you will take full accountability for your region — shaping it end-to-end, defining the buying and supplier strategy, and driving commercial performance with the backing, scale and stability of one of the world’s most prestigious travel brands.

Job Responsibility:

  • Own and implement the buying and supplier strategy for your region, ensuring it delivers against commercial, quality and customer objectives
  • Identify, develop and introduce new hotel partners and destination product that unlock commercial opportunity
  • Build and manage strong, long-term partnerships with hotel suppliers — balancing commercial negotiation with trust and collaboration
  • Secure optimum commercial terms, delivered on time and fully aligned with our Health, Fire & Safety and legal requirements
  • Work closely with Yield Management to maximise profitability, using booking data, web analytics, competitor insight and inventory performance
  • Represent British Airways Holidays in a professional and confident manner, both in the UK and overseas
  • Lead and inspire your team, setting clear standards, direction and pace

Requirements:

  • A strong track record of buying, negotiation and commercial delivery within the travel industry
  • Experience with hotel connectivity an advantage
  • Proven experience of managing destination or product portfolios end-to-end
  • The drive and commercial instinct to spot opportunities, pursue them creatively, and maximise value for your region
  • Credibility and gravitas to negotiate at senior levels, while building lasting, mutually beneficial partnerships
  • A collaborative leadership style that develops teams and brings stakeholders with you
  • Strong analytical capability, using data to inform decisions and shape commercial outcomes
  • Excellent influencing, problem-solving and judgement skills in a fast-paced, multi-layered environment
  • A passion for quality, with a constant focus on standards, safety and brand reputation
  • Willingness to travel and represent the business internationally
  • A full UK driving licence and confidence driving abroad
  • The ability to work from our Crawley office at least two days a week
What we offer:
  • 26 days holiday a year, increasing by one day for every two complete years’ service, to a maximum of 30 days — plus bank holidays
  • With the option to buy or sell 5 more
  • Unlimited standby and premium standby fares for you and your nominees (on the BA network and partner airlines) from day one
  • Holiday and flight discounts for you, friends, and family from day one
  • Flexible working hours
  • Annual bonus based on company and individual performance
  • Pension contributions (6% company/3% employee)
  • Private medical and dental cover with BUPA
  • Paid options to cover partner and children
  • Enhanced Primary and Co-Parent Leave
  • Enjoy up to 20 days working in Europe a calendar year under our hybrid working policy
  • Cycle to work scheme
  • Electric/ULEV car scheme
  • Ability to purchase Avios from salary at a discounted rate
  • Wellbeing and recognition programmes to support and celebrate you

Additional Information:

Job Posted:
January 16, 2026

Expiration:
February 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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