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Destination Assistant

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British Airways

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Location:
United Kingdom , Crawley

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Destination Assistant- Support the team who deliver our global portfolio of hotels. At British Airways Holidays, our Destination Team sits right at the heart of what we do. From the hotels we select, to the partnerships we build, to the destinations we bring to life, our work directly shapes the holidays our customers book every day. Our Destination Assistants are the key administrative support to our Destination Team. Supporting the full journey of our hotel partners – from initial setup through to ongoing management. This is a fantastic opportunity to see how a global tour operator really works, learn from experts in product and buying, and build a strong foundation for a career in travel.

Job Responsibility:

  • Providing high-quality administrative support to the Destination Team, working closely with individuals across the business
  • Conducting competitor and hotel rate analysis to support commercial decisions
  • Coordinating content with hotel partners, including online copy, images, supplier notes, and promotional material
  • Supporting the setup of new hotel partners by checking contracts for accuracy, overseeing sign-off, and acting as the final quality check on hotel contracts and content before launch
  • Organising team travel for overseas partner meetings, handling all logistics
  • Supporting systems testing, identifying issues, and helping with the implementation of new projects and tools

Requirements:

  • A passion for delivering quality work and seeing the impact of what you do
  • Strong organisation and administration skills, with excellent attention to detail
  • The ability to juggle multiple requests, react quickly, and enjoy working in a fast-paced, ever-changing environment
  • Clear, confident communication skills and a collaborative approach to working with colleagues and external suppliers
  • A practical, solutions-focused mindset with sound judgement
What we offer:
  • 26 days holiday a year, increasing by one day for every two complete years’ service, to a maximum of 30 days — plus bank holidays. With the option to buy or sell 5 more
  • Unlimited standby and premium standby fares for you and your nominees (on the BA network and partner airlines) from day one
  • Holiday and flight discounts for you, friends, and family from day one
  • Flexible working hours
  • Annual bonus based on company and individual performance
  • Pension contributions (6% company/3% employee)
  • Private medical and dental cover with BUPA. Paid options to cover partner and children
  • Enhanced Primary and Co-Parent Leave
  • Enjoy up to 20 days working in Europe a calendar year under our hybrid working policy
  • Cycle to work scheme
  • Electric/ULEV car scheme
  • Ability to purchase Avios from salary at a discounted rate
  • Wellbeing and recognition programmes to support and celebrate you

Additional Information:

Job Posted:
January 16, 2026

Expiration:
January 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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