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Despatch Supervisor (Day Shift)

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360 Resourcing Solutions

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Location:
United Kingdom , Downpatrick

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

15.40 GBP / Hour
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Job Description:

To supervise and lead the Despatch team to ensure accurate, efficient and safe picking and loading of chilled goods. The Despatch Supervisor will ensure that all outbound orders are prepared to the highest standard, inventory is accurately managed, and health & safety procedures are adhered to at all times. The role requires effective team leadership, a strong focus on accuracy, and the ability to operate within a fast-paced environment.

Job Responsibility:

  • Supervise day-to-day operations within the Despatch department, ensuring all customer orders are picked, packed, and despatched accurately and on time
  • Oversee the loading of outbound vehicles, ensuring compliance with load plans and customer requirements
  • Monitor and maintain inventory accuracy, ensuring all stock movements are correctly recorded
  • Ensure all relevant despatch documentation is completed accurately and on time
  • Work closely with the Senior Supervisor and other departments (e.g. Production, Intake, Transport, and Quality) to ensure smooth workflow and resolve issues
  • Manage and motivate the Despatch team to achieve departmental KPIs and performance targets
  • Provide on-the-job coaching and support to team members
  • Assist in planning team rotas and assigning daily tasks
  • Conduct team briefings to communicate targets, updates, and key messages
  • Monitor staff performance and attendance, reporting any concerns to the Senior Supervisor
  • Champion a culture of health & safety within the department, ensuring all team members comply with company policies and relevant legislation
  • Conduct regular checks to ensure safe use of all equipment and materials, including MHE
  • Ensure safe loading of vehicles, compliant with weight distribution and load securing requirements
  • Support team members in safe operation of MHE
  • Ensure pre-use checks are completed for all MHE and escalate any issues appropriately
  • Support continuous improvement initiatives to enhance operational efficiency and service levels
  • Identify and report any process or system improvements to the Senior Supervisor

Requirements:

  • Previous supervisory experience within a fast-paced despatch / warehouse environment, preferably within chilled or temperature-controlled goods
  • Strong understanding of stock control and inventory accuracy
  • Knowledge of health & safety practices within a warehouse setting
  • Good IT skills (knowledge of warehouse management systems desirable)
  • MHE experience is desirable
  • training will be provided if required
  • Excellent communication and team leadership skills
  • Strong attention to detail and organisational ability
  • Flexible approach to working hours to meet business needs
What we offer:
  • Free onsite parking
  • Access to electric charging points
  • Restaurant-standard canteen with all meals subsidised, including free breakfast
  • Up to 5 free food products per week from award-winning Food Shack
  • Confidential support through Insula Wellbeing, on-site counsellors
  • Full calendar of wellbeing, social, and sports events
  • Perks Discount card
  • Gym membership
  • Cashback healthcare plan
  • Cycle-to-work scheme
  • Electric car scheme
  • Birthday as a paid holiday

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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