Desktop Team Leader Job at Hunter Bond (London)

Desktop Team Leader

My client are seeking an Engineer turned Manager to lead a globally dispersed De...

Location

United States , New York

Salary:

140000.00 - 250000.00 USD / Year

Hunter Bond

Expiration Date

Until further notice

Requirements

2+ years’ experience managing a Support team
Strong Microsoft-oriented skillset including Windows 10/11, AD and Office365
Strong PowerShell experience
Ability to communicate at all levels

Job Responsibility

Running a team of Support / Desktop Analysts
Providing broad 2nd line support
Supporting Windows 10/11, Windows Server, Active Directory and Office365
Working with Azure environments
Using PowerShell for administration and automation
Communicating effectively at all levels of the business

What we offer

Bonus

Fulltime

Desktop Team Leader - Trading

My client are seeking an Engineer turned Manager to Lead a globally dispersed De...

Location

United States , New York

Salary:

140000.00 - 250000.00 USD / Year

Hunter Bond

Expiration Date

Until further notice

Requirements

Experience running a team of Support / Desktop Analyst's (2+ years management experience required)
Broad 2nd Line Support experience with a background in hands-on engineering
Strong Microsoft orientated skillset – Windows 10/11, AD, Office365, Windows Server, and Azure
Strong experience with PowerShell for automation and task efficiency
Ability to communicate at all levels, from technical teams to senior trading stakeholders

Job Responsibility

Leading a globally dispersed Desktop Support team in a fast-paced, high-frequency trading environment
Acting as an escalation point for complex technical issues, bridging the gap between engineering and management
Managing team performance, professional development, and resource allocation across multiple time zones
Ensuring high standards of service delivery for Windows-based trading workstations and server environments
Driving automation and efficiency within the support function using PowerShell and modern management tools

What we offer

Bonus
Elite FinTech / HFT Environment
Exceptional Compensation
Global Impact
Career Growth

Fulltime

Second Line Support Team Leader

Second Line Support Team Leader Second Line Support Team Leader This role is Of...

Location

United Kingdom , London

Salary:

Not provided

Ampa - Legal & Professional Services

Expiration Date

Until further notice

Requirements

A minimum of 5 years’ history of working in an IT Support role & environment
Demonstrable recent experience acting in a senior or team leadership capacity
Great organisational skills in terms of own time, team, rota & workload management
Confident in owning action plans, delivering improvements and representing area
Sound understanding of ITIL practices & processes that relate to Technical Support
Can perform basic ITSM tool administration including report & dashboard creation
Excellent working knowledge of Windows 10-11, M365 & supporting Windows OS
The ability to provide user account management across multiple systems & services
Varied technical skills across a broad range of standard Business applications
Expertise in laptop, mobile, printer, AV & other device setup and troubleshooting

Job Responsibility

Provision of Desktop hard & software support onsite including Walk-ups & remotely
Carrying out varied Support duties, primarily L2 but also some L1, and potentially L3 tasks where the need arises, including as role & skill development opportunities
End to end ownership of Second Line Support Incidents, Requests and Ticket Tasks
Diagnosis, troubleshooting & technical resolution of Hardware & Software issues
Ticket management including triage, logging, monitoring, tracking and reassigning
Providing quality updates on tickets, including those passed to other resolver teams
Adherence to SLA & OLA targets, ensuring highly functioning Support Operations
Creation & maintenance of Knowledge Articles for team and First Line Service Desk
Tracking & managing Soft & Hardware Assets & Access, including devices & licenses
Identification of, and training for Shift Left activities, including L2 – L1, and L3 to L2

Fulltime

EUC Team Leader - Windows 11

EUC Team Leader. Local Government. London. Contract. Keystream’s Local Governmen...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven experience leading an EUC or desktop support function
Hands-on delivery of Windows 10 to Windows 11 migrations
Strong knowledge of Intune and modern device management
Experience supporting users in a busy operational environment
Comfortable working in an office-based role with regular user interaction
Strong communication and stakeholder management skills

Job Responsibility

Lead and manage the EUC team, providing day to day technical and operational direction
Complete the remaining Windows 11 rollout across laptops and desktops
Oversee Intune, device builds, deployments and troubleshooting
Ensure operational handover of Windows 11 devices into BAU support
Manage service requests including desktop equipment, headsets and user devices
Provide face to face user support, including VIP and walk-in support
Maintain control of stock, assets and device logistics
Work closely with the service desk, infrastructure and applications teams
Support critical services in the run up to local elections
Produce clear updates on risks, issues and delivery progress

Fulltime

New

Power Platform/Copilot Solution Engineer

The mission of Microsoft Business Applications is to help our customers digitall...

Location

Japan , Tokyo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Technical pre-sales or technical consulting experience
Proven technical knowledge of the Power Platform or comparable enterprise scale customer experience solutions
Extensive experience in driving and designing a solution strategy as part of the overall opportunity lifecycle
Proven success demonstrating differentiated solution value and competitive advantage
Delivering customer-facing technical workload demonstrations to enterprise decision makers
Proficient Japanese in speaking and writing
Experience in identifying, driving and successfully landing pipeline and customer solutions in collaboration with sales leaders and team members
Extensive collaboration capabilities with technical pursuit teams designing cloud-based customer solutions
Success working with customers/stakeholders in presales or consulting engagements related to business applications workloads

Job Responsibility

Lead AI transformation engagements, such as demonstrations and pilot programs
Support the AI Biz Process SSP hunting effort by engaging with customer contacts, qualifying leads, and identifying partner co-sell opportunities
Proactively engage with customers to understand their unique business challenges and demonstrate how Power Platform and Copilot Studio can empower their employees, optimise workflows, and drive innovation
Own technical discussions, lead architectural design and proof of concept sessions, and provide strategic input to shape customer solutions
Lead technical engagements by organising demonstrations, workshops, and proof-of-concept sessions
Guide customers through technical decision-making, addressing challenges, and designing solutions that maximise the impact of Power Platform and Copilot Studio
Collaborate with sales, partners, and engineering teams to identify new opportunities, provide feedback, and drive product enhancements
Scale Customer Engagements: reach out to customers proactively and independently
Build Strategy: provide strategic, technical, and partner input based on Microsoft capability at the account level
Solution Design: demonstrating, presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning

Fulltime

New

Applications Development Senior Group Manager

The Applications Development Senior Group Manager is a senior management level p...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of relevant experience
8-10+ years of managerial experience
PMP Certification, MBA, Specific to business Licenses and other
Experience with financial products
Working knowledge of the industry and competitors’ products and services
Advanced knowledge of strategic direction of the function within relevant part of the business
Proficient computer skills with a focus on Microsoft Office applications
Demonstrated leadership, management, and development skills
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and process
Develop vision for team around roles and responsibilities, and structure team to ensure greatest impact, efficient use of resource, and alignment to business structures
Prepare and present regular team/project reviews to senior management and business leaders
Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables
Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)
Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
Research and resolve issues, provide recommendations, and escalate to senior management as needed
Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization

Fulltime

New

Lead Digital Product Manager - Workplace Tech Workforce Compute

If you’re already a trusted product leader, the most compelling opportunities ar...

Location

United States , Charlotte; Irving

Salary:

Not provided

Wells Fargo

Expiration Date

June 25, 2026

Requirements

5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years leading product strategy or product ownership across endpoint ecosystems, including physical devices, mobile platforms, and virtual desktop environments (VDI/DaaS)
Deep Experience in End-User Compute (EUC) / Workplace Technology
Proven ability to manage integrated experiences across device types and work environments
Enterprise-Scale Product Leadership
Demonstrated success owning complex, multi-platform product portfolios serving large, distributed workforces (10k+ users)
Experience operating as a single accountable product leader, defining vision, roadmap, and investment priorities across interconnected offerings
Employee Experience (EX) and Journey Ownership
Strong track record of improving end-to-end employee experience, including onboarding, device lifecycle, mobility, and virtual access
Ability to translate employee pain points into cohesive, measurable experience improvements across physical and digital touchpoints

Job Responsibility

Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
Act as key participant in large-scale planning
Review and analyze complex digital strategy for product/functionality/experience area
Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
Lead a broad team of digital professionals to meet deliverables and drive new initiatives
Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
Potentially lead projects, teams or serve as a peer mentor

Fulltime

!

Vp, Business Technology

Genius Sports is transforming how enterprise technology is built and experienced...

Location

United Kingdom , London

Salary:

Not provided

Genius Sports

Expiration Date

Until further notice

Requirements

Proven experience leading an enterprise technology or business systems function in a fast-moving, commercially driven organization, with direct accountability for both strategic platforms and operational IT delivery. You have an engineering background and have built things, not just managed vendors
Deep familiarity with the tools in scope: Salesforce, Atlassian, Zendesk, Microsoft 365, Slack, and AI productivity platforms. You do not need to have run all of them simultaneously, but you need to know how they fit together
A track record of translating business requirements into technology decisions, and technology investments into measurable business outcomes
Strong commercial instincts. You understand vendor dynamics, know how to negotiate, and do not let the portfolio sprawl
Experience managing cross-functional stakeholders at senior level, including Finance, HR, Sales, and Operations leaders who have strong opinions about the tools they use
Solid grounding in identity and access management, endpoint management, and IT operations governance, enough to set standards and hold a team accountable. Alongside this, hands-on experience with infrastructure-as-code (Terraform), CI/CD pipelines, cloud platforms (AWS or Azure), and API-layer integration. You can work in code, review it, and build teams that ship it
Clear, direct communicator who can present to ExCo and board audiences without jargon and with a sharp focus on business impact
Hands-on experience deploying AI and automation tooling in production, including agentic workflows, MCP Servers, or API-integrated AI platforms. A grounded view of where generative AI adds measurable value in an enterprise context, and the governance instincts to deploy it responsibly
Experience operating within a SOX-compliant or similarly governed environment is an advantage

Job Responsibility

Lead the strategy, roadmap, and day-to-day operations for Genius Sports' core business systems, including Salesforce, Atlassian (Jira and Confluence), Zendesk, and Microsoft 365
Define the integration architecture between business systems and enterprise platforms, ensuring data flows cleanly between tools without creating operational debt
Manage vendor relationships in close partnership with Strategic Sourcing
Own the Workday integration layer, working with HR and Finance system owners to ensure data integrity and operational reliability across connected platforms. Position the team as a trusted integration partner as broader Workday ownership evolves
Architect and build the internal automation platform that will underpin how Genius Sports automates workflows, integrates systems, and delivers self-service capabilities across the business. This is not a buy-only function: you will be building
Own the IaC and DevOps practices for the Business Technology estate, using Terraform, CI/CD pipelines, and infrastructure-as-code standards to ensure platform environments are version-controlled, auditable, and scalable
Lead the design and deployment of agentic automation workflows, including integrations built on MCP Servers, AWS Bedrock, Zapier, and API-layer connectors that reduce manual process overhead across business functions
Partner with Engineering and Data teams to ensure the internal platform is built to the same standards as product engineering: proper source control, code review, deployment pipelines, and documentation
Drive the team's evolution from reactive IT support to proactive platform engineering, embedding engineering culture, practices, and accountability into how the function operates
Own the strategy and governance for enterprise AI and productivity tools, including Claude, ChatGPT, and Microsoft Copilot, ensuring deployment aligns with the company's AI governance framework

What we offer

competitive salary and range of benefits
support employee wellbeing and help you grow your skills, experience and career

Fulltime

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Desktop Team Leader

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