Desktop Support Jobs

Corporate Tools

Location:
United States, Post Falls, Idaho

Category:
IT - Administration

Contract Type:
Not provided

Salary:

21.50 USD / Hour

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Job Description:

The Desktop Support position is a crucial part of our team and will be the first point of contact for incoming questions and issues related to our computers and their systems. This person will also troubleshoot problem areas for our in-office staff, and our remote staff in a timely and accurate fashion to provide end-user resolution. This position is coded as “Office-Only” which means all work must be performed in our Post Falls, Idaho office. This is a Monday – Friday, day shift position.

Job Responsibility:

Provide end-user assistance for both in office and remote employees
Troubleshoot technical problems, both software and hardware
Setting up new employee equipment
Continuous learning of all things IT
Tracking inventory
Install, diagnose, repair, maintain, upgrade hardware and software systems
Running cables

Requirements:

Previous desktop support experience preferred
Previous experience with network devices preferred
Linux experience preferred
Passion for IT
Eager to learn, not afraid to ask questions
High interpersonal skills, super personable
Highly organized
Ability to communicate well verbally and written
Highly motivated and great customer service

What we offer:

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers
Creative environment where you can make a difference
No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
Trail Mix Bar

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Desktop Support