Desktop Support

• Provide end-user assistance for both in office and remote employees
• Troubleshoot technical problems, both software and hardware
• Setting up new employee equipment
• Continuous learning of all things IT
• Tracking inventory
• Install, diagnose, repair, maintain, upgrade hardware and software systems
• Running cables

• Passion for IT
• Eager to learn, not afraid to ask questions
• High interpersonal skills, super personable
• Highly organized
• Ability to communicate well verbally and written
• Highly motivated and great customer service
• Experience in a desktop support role or similar position
• Experience with network devices preferred
• Experience working with Linux

Experience with network devices preferred

• 100% employer-paid medical, dental and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
• After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
• The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
• Paid Parental Leave
• Up to 6% company matching 401(k) with no vesting period
• Quarterly allowance
• Open concept office with friendly coworkers
• Creative environment where you can make a difference
• Trail Mix Bar