Desktop Support Job at NTT DATA (Knoxville)

Desktop Support Analyst

We are looking for a skilled Desktop Support Analyst to join our team on a long-...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in Level 2 desktop support roles
Strong knowledge of computer hardware, including Dell technologies
Proficiency in Active Directory administration and troubleshooting
Familiarity with Apple devices and their operating systems
Experience with backup technologies and data protection strategies
Ability to manage configuration systems effectively
Excellent communication and problem-solving skills
Ability to work fully on-site in Phoenix, Arizona.

Job Responsibility

Provide Level 2 desktop support to resolve technical issues efficiently and effectively
Manage and respond to 5-20 tickets daily, supporting approximately 200 users
Offer remote support for users as required, ensuring timely solutions
Diagnose and repair computer hardware, including Dell devices and peripherals
Administer and troubleshoot Active Directory accounts and permissions
Support Apple devices, including configuration and maintenance
Implement and manage backup technologies to ensure data integrity
Maintain and update configuration management systems to track IT assets and changes
Deliver exceptional customer service by communicating clearly and professionally with end users.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Desktop Support Engineer

We are currently seeking an experienced Desktop Support Engineer to provide onsi...

Location

Australia , Port Melbourne

Salary:

Not provided

BluBiz Solutions

Expiration Date

Until further notice

Requirements

On-site and remote management and set up of hardware including desktops, laptops, tablets, phones, mobiles, and printers
Strong operational support with some field experience
Solid Active Directory knowledge and experience
Desktop Imaging and software applications such as Operating Systems (Windows 7 through 10 and), Microsoft 365, Antivirus software and systems
Some knowledge and experience with Citrix and Fortinet
Knowledge of Backup Solutions – Datto
Strong IT Support Skills and the ability to Troubleshoot and Diagnose Problems
Awareness of ITIL best practice methodology
Ability to prioritise effectively, to multi-task, and to adapt to changing priorities
Ability to analyse network performance data to identify trends and potential problems, and support recommendations to modify and/or upgrade network equipment or services

Job Responsibility

Daily technical support activities for desktops, laptop, and printers
Conduct remote desktop troubleshooting with end-users along with documentation and ticket maintenance
Provide specialist advice to operational teams for support and maintenance of relevant technologies, including responding to faults and problems, and liaising with other technical staff and external service providers to resolve issues
Assist with the implementation (installation, configuration, and operationalisation) of technical solutions
Setup new desktops by installing operating systems, software, and associated peripherals
Assist in maintaining the operating system and software utilised within the network, including the addition of new users to the network and establishment of rights and privileges
Conduct break-fix or replacement of endpoints when needed
Conduct data and phone patching
Work with Application Vendors in resolving incidents and requests raised by the end-users
Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals, and procedures

What we offer

Help with Career progression
Paid Training
Diverse and challenging work
Competitive salary package
Access to corporate rewards programs

Fulltime

Desktop Support

The Desktop Support position is a crucial part of our team and will be the first...

Location

United States , Post Falls, Idaho

Salary:

21.50 USD / Hour

Corporate Tools

Expiration Date

Until further notice

Requirements

Previous desktop support experience preferred
Previous experience with network devices preferred
Linux experience preferred
Passion for IT
Eager to learn, not afraid to ask questions
High interpersonal skills, super personable
Highly organized
Ability to communicate well verbally and written
Highly motivated and great customer service

Job Responsibility

Provide end-user assistance for both in office and remote employees
Troubleshoot technical problems, both software and hardware
Setting up new employee equipment
Continuous learning of all things IT
Tracking inventory
Install, diagnose, repair, maintain, upgrade hardware and software systems
Running cables

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Fulltime

Desktop Support Technician

Intratek Computer, Inc. seeks an IT Desktop Support Technician for Onsite suppor...

Location

United States , Charlotte

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

High School Diploma, A+ Certification and or MCP certification or better is preferred
Must be able to work equally well in a team environment as well as individually
Maintain excellent communication with the Service Desk Manager on all tasks and projects
Above average organizational skills, excellent written and oral communication skills, and demonstrated problem solving ability
Must have reliable transportation
Pass government-level background check
Ability to lift 50 pounds of equipment
1-2 years of experience working with organizing objects, domains administration, users, groups, computers in Active Directory (AD)
3-5 years of Component level diagnostic techniques such as A+ standards, bread-boarding (electronics method), process of elimination, media diagnostics, Power on Self-Test (POST), Basic Input Output System Codes (beep codes, lights, fans, noises), System board examination, Blue Screen of Death (BOSD) stop code research and resolution, MS-DOS Commands (DIR, SCANDISK, etc…)
2-3 years of end-user level network troubleshooting, network card inspection (lights), MS-DOS Commands (IPCONFIG, TRACEROUTE, PING, etc…), patching, cable toning, loop back testing, TCP/IP (IP addressing, Gateway, DNS, IPV4/6), Wireless Configuration (Security, SSID, Broadcast Channels, Bridging, Network Adapter Configuration in Windows

Job Responsibility

Provides Level II IT support services in relationship to ongoing support and projects that are handled by the client’s Technology Service Desk
Projects include PC (Technology) Refresh, Computer Imaging/Reimaging, Hardware Rollouts, Hardware Migrations, Hardware Upgrades, User/Department (Workstation) Relocations, etc.
Work under the direction of the on-site Service Desk Manager and/or Sr. Service Desk Technician
Must also have the ability to multi-task efficiently in a fast paced and changing environment

What we offer

Medical benefits
Paid vacation
Paid holidays

Desktop IT Support Technician

A confidential organization is seeking an experienced Desktop Support Technician...

Location

United States , San Francisco

Salary:

85000.00 - 120000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma required
IT degree preferred
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment

Job Responsibility

Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices

Fulltime

Desktop Support Specialist

We are seeking a skilled and customer-focused Desktop Support Specialist to join...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in desktop support or IT helpdesk role
Strong knowledge of Windows OS, Microsoft Office Suite, and common business applications
Familiarity with Active Directory, remote support tools, and ticketing systems
Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
Excellent problem-solving and communication skills
Ability to work independently and manage multiple priorities

Job Responsibility

Provide tier 1 and tier 2 technical support for desktops, laptops, printers, and mobile devices
Install, configure, and maintain operating systems, applications, and hardware components
Diagnose and resolve hardware and software issues in a timely manner
Assist with network connectivity troubleshooting and escalate complex issues as needed
Maintain accurate documentation of support requests and resolutions in the ticketing system
Support user onboarding/offboarding, including account setup and permissions
Ensure compliance with company IT policies and security standards
Collaborate with IT team members on projects and system upgrades

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Desktop Support Technician

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, op...

Location

United States , Rockville

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

Requires a high school diploma/GED and 3+ years of Desktop Support experience
Must have experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, tablets, printers), PC operating systems, (Windows 10/11, MacOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, smart phones, and other standard end user managed tools and peripherals
Must have demonstrated experience supporting a Windows 10/11 environment
ITSM ticketing system experience required
Demonstrated ability to communicate orally and in writing
Must have a positive and patient customer service attitude
Must be able to work independently and within a team
Must be able to attain agency suitability clearance prior to start date

Job Responsibility

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, HW, and peripherals
Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding
Supports system refresh, images new computers using a standard-image, and securely wipes hard drives upon deprovisioning
Documents, tracks, resolves, and reports on incidents and requests using ServiceNow
Escalates incidents to the appropriate team when the incident cannot be resolved by Tier 2

Fulltime

Desktop Support Analyst

Opportunity to break into financial services, no previous sector experience requ...

Location

Singapore , Singapore

Salary:

Not provided

Orbis Consultants

Expiration Date

Until further notice

Requirements

Proven experience supporting Microsoft domain, server stack, Office 365, and Active Directory
Solid troubleshooting experience across hardware, software, networking, and mobile devices
Familiarity with ticketing systems and service-level driven environments
Ability to prioritise under pressure and deliver rapid, effective support

Job Responsibility

Provide hands-on and remote desktop, telecoms, and application support to end users
Troubleshoot hardware, software, and networking issues in high-pressure environments
Manage onboarding/offboarding processes, user accounts, and lifecycle management of IT assets
Maintain and support A/V systems, trading applications, and critical business platforms
Log and manage incidents, escalating where required, and proactively reduce recurring issues
Support global colleagues, including traders globally

Fulltime

Desktop Support

NTT DATA

Location:
United States , Knoxville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2026

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Nice to have:

Additional Information:

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Location:
United States , Knoxville

Category:
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Contract Type:
Not provided

Job Posted:
March 21, 2026