Desktop Support-Windows Operating System Job at NTT DATA (Minneapolis)

End User Computing Senior Associate

The End User Computing Senior Associate role involves providing IT support for i...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1-3 years of experience in Desktop and Laptop support
Proficiency in desktop support and Windows operating systems
Experience in addressing user tickets regarding hardware, software, and networking
Ability to walk customers through installing applications and computer peripherals
Ability to ask targeted questions to diagnose problems
Ability to guide users with simple, step-by-step instructions
Experience in conducting remote troubleshooting
Ability to test alternative pathways until you resolve an issue
Ability to customize desktop applications to meet user needs
Ability to record technical issues and solutions in logs

Job Responsibility

End user support-Desktop Support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Addressing user tickets regarding hardware, software, and networking
Walking customers through installing applications and computer peripherals
Asking targeted questions to diagnose problems
Guiding users with simple, step-by-step instructions
Conducting remote troubleshooting
Testing alternative pathways until you resolve an issue
Customizing desktop applications to meet user needs
Recording technical issues and solutions in logs
Directing unresolved issues to the next level of support personnel

Desktop support-Windows operating system

The Desktop Support Specialist role involves providing technical support for Win...

Location

United States , St. Louis

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years desktop/technical Windows support experience
A+ certification or equivalent skill set
Strong customer service and communication skills
Excellent interpersonal skills and ability to work collaboratively in a team environment
Physically able to lift and move Enterprise and Client technology hardware
Individual must have ability to receive calls during the normal business day and after hours

Job Responsibility

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
Windows, troubleshooting, diagnosing, imaging/deployment and software installation
Serves as company liaison with customer on administrative and technical matters
Provide technical support and incident management service desk functions (Service Now)
Reviews, troubleshoots, and approves operational quality desktops, notebooks, and associated peripherals (Windows 7, 10 and 11)
Installs, maintains and optimizes desktop /notebook configurations at customer sites (Windows 7, 10, 11)
Diagnoses and resolves product performance problems
Performs maintenance and repair services (basic break fix for desktops, laptops)

Fulltime

End User Computing Senior Associate

The End User Computing Senior Associate role focuses on providing desktop suppor...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1-3 years of experience in Desktop and Laptop support
Strong skills in Windows OS and networking
Strong communication and problem-solving skills
Experience in addressing user tickets regarding hardware, software and networking
Experience walking customers through installing applications and computer peripherals
Ability to ask targeted questions to diagnose problems
Ability to guide users with simple, step-by-step instructions
Experience conducting remote troubleshooting
Ability to test alternative pathways until you resolve an issue
Ability to customize desktop applications to meet user needs

Job Responsibility

End user support-Desktop Support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Addressing user tickets regarding hardware, software, and networking
Walking customers through installing applications and computer peripherals
Asking targeted questions to diagnose problems

Desktop Support-Windows Operating System

The Desktop Support Technician will provide essential onsite support for end use...

Location

United States , Thousand Oaks

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years relevant experience including strong knowledge of Windows operating system environment
A+ desktop or equivalent skill set is required
additional certifications for various hardware platforms may be required
Ability to physically perform general office requirements
Must be able to perform essential responsibilities with or without reasonable accommodation

Job Responsibility

Provide onsite support for end users at a Tech Bar
Own issues through resolution
Perform troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops/notebooks and printers
Respond to calls after normal business hours per leader instructions
Identify potential issues and take corrective action
Update and resolve tickets in a timely manner to achieve Service Levels

Fulltime

New

End User Computing Sr. Associate

IT support for Internal End User Technology Management Systems Support and Custo...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1- 3 years of experience in Desktop and Laptop support
Address user tickets regarding hardware, software, and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel

Job Responsibility

End user support-Desktop Support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Addressing user tickets regarding hardware, software, and networking
Walking customers through installing applications and computer peripherals
Asking targeted questions to diagnose problems

Fulltime

New

End User Computing Sr. Associate

IT support for Internal End User Technology Management Systems Support and Custo...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1-3 years of experience in Desktop and Laptop support
Address user tickets regarding hardware, software, and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel

Job Responsibility

End user support-Desktop Support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Addressing user tickets regarding hardware, software, and networking
Walking customers through installing applications and computer peripherals
Asking targeted questions to diagnose problems

Fulltime

End User Computing Analyst

The End User Computing Analyst will provide desktop support and troubleshooting ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1- 3 years of experience in Desktop and Laptop support
Addressing user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel

Job Responsibility

End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Addressing user tickets regarding hardware, software and networking
Walking customers through installing applications and computer peripherals
Asking targeted questions to diagnose problems

End User Computing Analyst

The End User Computing Analyst will provide desktop support and troubleshooting ...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1- 3 years of experience in Desktop and Laptop support
Addressing user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel

Job Responsibility

End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Addressing user tickets regarding hardware, software and networking
Walking customers through installing applications and computer peripherals
Asking targeted questions to diagnose problems

Desktop Support-Windows Operating System

NTT DATA

Location:
United States , Minneapolis

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 03, 2026

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Location:United States , Minneapolis

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