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Desktop Support-Windows Operating System

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NTT DATA

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Location:
United States , Thousand Oaks

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Desktop Support Technician will provide essential onsite support for end users, focusing on troubleshooting and resolving issues related to the Windows operating system. Candidates should have a minimum of 3 years of relevant experience and an A+ certification. Strong client service skills are essential, and Mac experience is preferred. This role requires effective ticket management and the ability to perform parts replacement and systems upgrades as needed.

Job Responsibility:

  • Provide onsite support for end users at a Tech Bar
  • Own issues through resolution
  • Perform troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops/notebooks and printers
  • Respond to calls after normal business hours per leader instructions
  • Identify potential issues and take corrective action
  • Update and resolve tickets in a timely manner to achieve Service Levels

Requirements:

  • 3+ years relevant experience including strong knowledge of Windows operating system environment
  • A+ desktop or equivalent skill set is required
  • additional certifications for various hardware platforms may be required
  • Ability to physically perform general office requirements
  • Must be able to perform essential responsibilities with or without reasonable accommodation

Nice to have:

  • Mac experience
  • Undergraduate degree or some college coursework

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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