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Intratek Computer, Inc. Logo Intratek Computer, Inc. · IT - Administration

Desktop Support Technician

United States, Louisville · Job Posted March 04, 2026
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Job Description

Intratek Computer, Inc. is looking for a Desktop Support Technician to support us in Louisville, CO. Onsite in Louisville, CO. First Shift 8:00am-4:30pm (Monday – Friday, MT (onsite). Pay rate up to $_/hr W2, depends on experience. Start ASAP.

Job Responsibility

  • Answer, evaluate, and prioritize incoming IT support requests for assistance from end-users experiencing problems
  • Collects and enters accurate data into the Call Center ticketing software
  • Provide support of hardware, peripherals, and network access, as well as office productivity applications such as the Microsoft’s suite of products, client-unique software applications, and email
  • Monitor voicemail, email, and related information sources for support inquiries
  • Provide basic administration of computer accounts and passwords
  • Provide problem resolution through research, isolation, and recognition for routine end-user problems
  • Perform Hardware troubleshooting

Requirements

  • 2+ years experience in hardware troubleshooting
  • Associate degree in computer science (preferred)
  • A high school diploma with a combination of professional certifications may be substituted for experience and/or education

Nice to have

  • Jira Ticketing System (preferred)
  • Executive support is preferred

What we offer

  • Medical benefits
  • Paid vacation
  • Paid holidays
  • PTO
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