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NTT DATA Logo NTT DATA · IT - Administration

Desktop Support Technician

United States, Atlanta · Job Posted March 13, 2026
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Job Description

The Field Tech Specialist role involves providing onsite IT services, including troubleshooting end-user devices and managing IT assets. Candidates should have a minimum of 4 years of experience in deskside technical support and possess strong communication and customer service skills. A bachelor's degree is preferred. This position is crucial for ensuring user satisfaction and minimizing downtime through effective IT support.

Job Responsibility

  • Proficiency in troubleshooting end-user devices
  • Ability to provide on-site IT support as needed
  • Familiarity with IT asset management
  • Strong communication and customer service skills

Requirements

  • Minimum 4 years experience performing deskside technical support roles or responsibilities
  • Ability to obtain Public Trust clearance

Nice to have

Bachelor's degree

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