Desktop Support Tech Job at NTT DATA (Hyattsville)

IT Support Specialist

We are seeking an IT Support Specialist to join our team in Hartsdale, New York....

Location

United States , Hartsdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a similar role
Proficient in Desktop Support
Familiarity with Student Information Systems
Experience in handling Audio Video equipment
Excellent problem-solving skills
Ability to communicate technical information to non-technical staff
Strong knowledge of network security practices and anti-virus programs
Ability to work independently and in a team
Excellent customer service skills
Bachelor’s degree in Information Technology or related field preferred

Job Responsibility

Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries
Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues
Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity
Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations
Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management
Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Desktop Support Associate-Field Tech

The Desktop Support Associate-Field Tech role involves providing on-site and rem...

Location

Mexico , CDMX, Ciudad de México

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong technical background, particularly in desktop support and troubleshooting
Minimum of 2 years of experience in a similar role
Excellent communication skills for liaising with clients and resolving issues effectively

Job Responsibility

On-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems
On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals
Serve as company liaison with client on administrative and technical matters
Interpret clients’ needs and clarify if the responsibility for problem resolution falls to sales personnel, client support representatives or engineers

Specialist IT Desktop Tech. Support

We are seeking a skilled Office IT Desktop Services Expert to provide comprehens...

Location

Spain , Malaga

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Technical qualification in Computer, Industrial, Electrical or Electronics Engineering
At least 3 years of experience in Office IT services or similar roles
Strong technical awareness and ability to quickly learn new hardware and software technologies
Strong communication skills in English, both written and verbal
Prior experience in customer-facing support environments
Self‑driven, proactive, and able to work independently

Job Responsibility

Deliver Level 2 Office IT Desktop Support in collaboration with L1 teams
Communicate effectively with users through email, chat, or messaging platforms
Maintain detailed and accurate records of incidents, errors, and resolution steps
Provide remote and on-site troubleshooting as required
Introduce new employees to Office IT standards and offer guidance to colleagues and junior associates
Support installation and testing of hardware, applications, and operating systems
Ensure all equipment complies with security requirements
Control, track, and manage hardware and software assets
Prepare reports as required by management
Deliver IT support activities at alternative sites when needed

What we offer

Bonus on top of the gross salary
Meal voucher (Ticket Restaurant), additional to gross salary
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training

Fulltime

Specialist IT Desktop Tech. Support

We are seeking a skilled Office IT Desktop Services Expert to provide comprehens...

Location

Spain , Valencia

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Technical qualification in Computer, Industrial, Electrical or Electronics Engineering
At least 3 years of experience in Office IT services or similar roles
Strong technical awareness and ability to quickly learn new hardware and software technologies
Strong communication skills and can communicate effectively in English, both written and verbal
Prior experience in customer-facing support environments
Self‑driven, proactive, and able to work independently

Job Responsibility

Deliver Level 2 Office IT Desktop Support in collaboration with L1 teams, ensuring all requests and incidents are managed in line with VOIS policies
Communicate effectively with users through email, chat, or messaging platforms, providing clear technical and non‑technical explanations
Maintain detailed and accurate records of incidents, errors, and resolution steps
Provide remote and on-site troubleshooting as required, escalating cases appropriately and monitoring escalated incidents
Introduce new employees to Office IT standards and offer guidance to colleagues and junior associates
Support installation and testing of hardware, applications, and operating systems
Ensure all equipment complies with security requirements, including safe erasure and decommissioning
Control, track, and manage hardware and software assets in line with company policies
Prepare reports as required by management
Deliver IT support activities at alternative sites when needed (MTX and other off‑site locations)

What we offer

Bonus on top of the gross salary
Meal voucher (Ticket Restaurant), additional to gross salary
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training

Fulltime

Specialist IT Desktop Tech. Support

We are seeking a skilled Office IT Desktop Services Expert to provide comprehens...

Location

Spain , Malaga

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Technical qualification in Computer, Industrial, Electrical or Electronics Engineering
At least 3 years of experience in Office IT services or similar roles
Strong technical awareness and ability to quickly learn new hardware and software technologies
Strong communication skills in English, both written and verbal
Prior experience in customer-facing support environments
Self-driven, proactive, and able to work independently

Job Responsibility

Deliver Level 2 Office IT Desktop Support in collaboration with L1 teams
Communicate effectively with users through email, chat, or messaging platforms
Maintain detailed and accurate records of incidents, errors, and resolution steps
Provide remote and on-site troubleshooting as required
Introduce new employees to Office IT standards
Support installation and testing of hardware, applications, and operating systems
Ensure all equipment complies with security requirements
Control, track, and manage hardware and software assets
Prepare reports as required by management
Deliver IT support activities at alternative sites when needed

What we offer

Bonus on top of the gross salary
Meal voucher (Ticket Restaurant), additional to gross salary
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training

Fulltime

Specialist IT Desktop Tech. Support

We are seeking a skilled Office IT Desktop Services Expert to provide comprehens...

Location

Spain , Madrid

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Technical qualification in Computer, Industrial, Electrical or Electronics Engineering
At least 3 years of experience in Office IT services or similar roles
Strong technical awareness and ability to quickly learn new hardware and software technologies
Strong communication skills in English, both written and verbal
Prior experience in customer-facing support environments
Self-driven, proactive, and able to work independently

Job Responsibility

Deliver Level 2 Office IT Desktop Support in collaboration with L1 teams
Communicate effectively with users through email, chat, or messaging platforms
Maintain detailed and accurate records of incidents, errors, and resolution steps
Provide remote and on-site troubleshooting as required
Introduce new employees to Office IT standards and offer guidance to colleagues and junior associates
Support installation and testing of hardware, applications, and operating systems
Ensure all equipment complies with security requirements
Control, track, and manage hardware and software assets
Prepare reports as required by management
Deliver IT support activities at alternative sites when needed

What we offer

Bonus on top of the gross salary
Meal voucher (Ticket Restaurant), additional to gross salary
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training

Fulltime

Support Technologist III

This position provides technical support, with guidance, technical expertise, cu...

Location

United States , Cheyenne

Salary:

5147.99 USD / Month

Wyoming Game and Fish Department

Expiration Date

Until further notice

Requirements

Bachelor's Degree (typically in Computer Technology)
0-2 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I
OR 3-5 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I in lieu of a degree
Thorough knowledge and understanding of desktop operating systems
Knowledge of Active Directory, with emphasis on security and distribution groups, group policy, permissions, file security, and scripts
Knowledge of IP, Active Directory, and network protocols
Knowledge of tools, standards, methods, best practices, and industry trends in enterprise-wide workstation imaging and deployment
Ability to understand and follow applicable policies and regulations, demonstrate strong written and verbal communication skills, and stay current on current and emerging technologies
Knowledge of using computer technologies and best practices to enhance the departmental efficiencies to better reach agency business goals
Ability to identify and research technical issues beyond their skill set, and apply them successfully to resolve any user issues

Job Responsibility

Performs Tier 2 device troubleshooting to diagnose and assist with resolving difficult problems related to state-issued devices, hardware and software
Implements and trains other lower-level ETS technicians on specialized procedures and/or specialized technical testing equipment
Manage directory services for assigned agencies to include user account creation, modifications, and policy
Recommends, tests, and deploys newly acquired equipment or software
Works within a team to complete special projects such as State agency migrations, equipment replacement, agency moves, and mass operating system or enterprise application upgrades
Refers issues to the next service or tier level when problems occur that are beyond the skills of the technician
Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance
Accurately documents instances of hardware failure, repair, installation, and removal
Assist in troubleshooting network connectivity issues and escalate problems when necessary
Resolve tier 2 tickets or forward them to higher-level support when unable to resolve the issue

What we offer

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans
Flexible schedules and work-life balance options

Fulltime

IT Support Specialist

We are seeking a skilled and customer focused IT support specialist to join our ...

Location

India , Chennai

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

3-5 years of hands on IT Helpdesk & Desktop Support experience required
Ability to support Executives and their Executive Admins
Must be confident in your technical abilities and be able to communicate effectively with a non-technical end user community
Excellent customer service skills
High energy and ability to work independently in a very fast growth environment
Experience supporting a large heterogeneous SaaS environments including Okta, G-Suite, Workday, Salesforce, JAMF, Concur, etc
Extensive knowledge and hands-on experience with Mac and Windows systems, as well ask desktop/laptop and mobile device management solutions
Ability to effectively and efficiently troubleshoot hardware and software issues
Solid understanding of networking, and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN)
Ability to communicate effectively, verbally and in writing with all levels of an organization

Job Responsibility

Monitor and triage incoming tickets in the IT Helpdesk Ticket Queue
Provide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issue
Research technical solutions in department specific applications
Diagnose, troubleshoot and resolve laptop, account and mobile issues
Follow up with end users, provide feedback, and see problems through to resolution
Support multiple locations and must be versed in providing remote support
Adhere to service level agreements and targets
Document procedures and develop end user instructions
Provide in-office and walk-up help desk support for local staff
Comfortable with supporting Zoom rooms and equipment

What we offer

Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
Medical insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Fulltime

Desktop Support Tech

NTT DATA

Location:
United States , Hyattsville

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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Desktop Support Tech

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Location:United States , Hyattsville

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2026

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Location:
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Category:
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Contract Type:
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Job Posted:
March 22, 2026