Desktop Support Tech I Job at The University of Kansas Health System (Lenexa)

IT Support Specialist

We are seeking an IT Support Specialist to join our team in Hartsdale, New York....

Location

United States , Hartsdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a similar role
Proficient in Desktop Support
Familiarity with Student Information Systems
Experience in handling Audio Video equipment
Excellent problem-solving skills
Ability to communicate technical information to non-technical staff
Strong knowledge of network security practices and anti-virus programs
Ability to work independently and in a team
Excellent customer service skills
Bachelor’s degree in Information Technology or related field preferred

Job Responsibility

Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries
Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues
Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity
Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations
Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management
Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Support Technologist III

This position provides technical support, with guidance, technical expertise, cu...

Location

United States , Cheyenne

Salary:

5147.99 USD / Month

Wyoming Game and Fish Department

Expiration Date

Until further notice

Requirements

Bachelor's Degree (typically in Computer Technology)
0-2 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I
OR 3-5 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Support Specialist I in lieu of a degree
Thorough knowledge and understanding of desktop operating systems
Knowledge of Active Directory, with emphasis on security and distribution groups, group policy, permissions, file security, and scripts
Knowledge of IP, Active Directory, and network protocols
Knowledge of tools, standards, methods, best practices, and industry trends in enterprise-wide workstation imaging and deployment
Ability to understand and follow applicable policies and regulations, demonstrate strong written and verbal communication skills, and stay current on current and emerging technologies
Knowledge of using computer technologies and best practices to enhance the departmental efficiencies to better reach agency business goals
Ability to identify and research technical issues beyond their skill set, and apply them successfully to resolve any user issues

Job Responsibility

Performs Tier 2 device troubleshooting to diagnose and assist with resolving difficult problems related to state-issued devices, hardware and software
Implements and trains other lower-level ETS technicians on specialized procedures and/or specialized technical testing equipment
Manage directory services for assigned agencies to include user account creation, modifications, and policy
Recommends, tests, and deploys newly acquired equipment or software
Works within a team to complete special projects such as State agency migrations, equipment replacement, agency moves, and mass operating system or enterprise application upgrades
Refers issues to the next service or tier level when problems occur that are beyond the skills of the technician
Assists in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance
Accurately documents instances of hardware failure, repair, installation, and removal
Assist in troubleshooting network connectivity issues and escalate problems when necessary
Resolve tier 2 tickets or forward them to higher-level support when unable to resolve the issue

What we offer

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans
Flexible schedules and work-life balance options

Fulltime

IT Support Specialist

We are seeking a skilled and customer focused IT support specialist to join our ...

Location

India , Chennai

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

3-5 years of hands on IT Helpdesk & Desktop Support experience required
Ability to support Executives and their Executive Admins
Must be confident in your technical abilities and be able to communicate effectively with a non-technical end user community
Excellent customer service skills
High energy and ability to work independently in a very fast growth environment
Experience supporting a large heterogeneous SaaS environments including Okta, G-Suite, Workday, Salesforce, JAMF, Concur, etc
Extensive knowledge and hands-on experience with Mac and Windows systems, as well ask desktop/laptop and mobile device management solutions
Ability to effectively and efficiently troubleshoot hardware and software issues
Solid understanding of networking, and its use in a typical corporate environment (e.g. TCP/IP, DNS, DHCP, VPN)
Ability to communicate effectively, verbally and in writing with all levels of an organization

Job Responsibility

Monitor and triage incoming tickets in the IT Helpdesk Ticket Queue
Provide timely response to all issues, update internal customers on status, solicit additional information, if needed, and troubleshoot issue
Research technical solutions in department specific applications
Diagnose, troubleshoot and resolve laptop, account and mobile issues
Follow up with end users, provide feedback, and see problems through to resolution
Support multiple locations and must be versed in providing remote support
Adhere to service level agreements and targets
Document procedures and develop end user instructions
Provide in-office and walk-up help desk support for local staff
Comfortable with supporting Zoom rooms and equipment

What we offer

Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
Medical insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Fulltime

Desktop Support Senior Associate-Field Tech

The Desktop Support Senior Associate-Field Tech role involves providing onsite s...

Location

Mexico , Reynosa

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Undergraduate degree or some college coursework preferred
Typically requires 3-5 years relevant experience
Strong knowledge of Windows operating system environment
A+ desktop or equivalent skill set is required
additional certifications for various hardware platforms may be required
Ability to physically perform general office requirements
Must be able to perform essential responsibilities with or without reasonable accommodation
Travel including overnight domestic or international trips may be required

Job Responsibility

Provide onsite support for end users, for tickets and issues at a client site
Own the issues through resolution
Perform troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks
printers
May respond to calls after normal business hours per leader instructions
Identify potential issues that could adversely impact end user experience and take corrective action
Update and resolve tickets in a timely manner to achieve Service Levels
Act as an escalation point for less experienced team members

Fulltime

New

Technical Support

The team provides 24x7 support to C-level executives and their executive assista...

Location

United States , New York

Salary:

110000.00 - 140000.00 USD / Year

BlackRock Investments

Expiration Date

February 27, 2026

Requirements

Respond to user inquiries, email, or phone-generated support calls
Escalate high-impact problems while maintaining responsibility
Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS
Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers, monitors, headsets, and multimedia equipment
Understand and support in-house applications
Provide tech solutions and guidance to users at all levels
Build and install hardware in accordance with the lifecycle program
Manage inventory and assets
Assist with any other IT support elements when required
Assist with project delivery tasks as needed

Job Responsibility

The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software
The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks
Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more
Other tasks include user outreach, asset tracking, and vendor coordination

What we offer

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Fulltime

!

Desktop Support Associate-Helpdesk

The Desktop Support Associate-Helpdesk role at NTT DATA Services involves provid...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

To live in Mexico and be a Mexican citizen / Have permission to work in MX and have (RFC, NSS, CURP)
Finished high school (a copy of your official certificate of completion will be requested)
Availability to work 45 hours per week
Interest in working on rotational shifts, we are looking for someone with full availability (Morning / Afternoon / Night shifts)
Advanced English (excellent pronunciation and fluency)
Looking to work in IT Environment
6 months of experience in Customer Service and/or Tech Support
Have basic troubleshooting skills

Job Responsibility

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

What we offer

Competitive salary
Savings Fund- 13% of base salary (Capped by law)
30 days of Christmas bonus
12 days of vacations
50% Vacation bonus
5 personal days per year
Medical insurance (with full coverage such as wife/husband and soons)
Life insurance
Dental Insurance (with full coverage such as wife/husband and soons)
Discounts with selected Optics

Fulltime

Technical Support Specialist

At Bluesight, our mission is to create groundbreaking medication intelligence so...

Location

United States , Alexandria

Salary:

23.00 - 27.00 USD / Hour

Bluesight

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in desktop hardware and software support or configuration
Minimum of 2 years of hands-on hardware troubleshooting experience
Strong technical knowledge of Mac and Windows-based desktop hardware and software
Experiencing administering the Google Workspace applications
You are tech-savvy and comfortable leveraging technical tools
Strong and reliable internet access from your home
Strong communication skills
Customer service orientation
Availability to work part-time hours during EST business hours

Job Responsibility

Provide first-level technical support for hardware, software, and mobile devices across the organization
Install, configure, diagnose, repair, maintain, and upgrade laptop hardware and software
Troubleshooting equipment support, inventory tracking, and mobile device management
Troubleshoot issues in person, by phone, email, and through helpdesk software
Track, manage, and ship IT equipment and maintain accurate inventory records
Document troubleshooting steps taken and escalate issues when appropriate
Other technical support tasks as needed

Parttime

New

Desktop Support II Technician

Beacon Technologies is seeking a Desktop Support II Technician. This role is 100...

Location

United States , Madison

Salary:

Not provided

Beacon Technologies

Expiration Date

Until further notice

Requirements

1-3 Years of experience in the below: Demonstrated experience in a customer-facing role with strong active listening skills and a focus on professional, empathetic support
Excellent verbal and written communication skills, with the ability to understand user needs and explain basic technical concepts to non-technical users
Experience supporting modern computer hardware (desktops, laptops) and operating systems (Windows 10/11, macOS)
Ability to apply practical, logical troubleshooting to identify, resolve, or escalate basic technical issues
Demonstrated curiosity and a strong eagerness to learn new skills, technologies, and support procedures
Ability to work both independently and collaboratively within a team
Ability to accurately follow established policies, procedures, and documentation
Candidates must be current Wisconsin residents
No relocation is allowed

Job Responsibility

Providing frontline support for the tools our teams use every day, including Office 365, Google Workspace, Windows/Mac applications, printers, and file shares
Troubleshooting day-to-day tech challenges, setting up new equipment, and working with staff to solve their problems
Learning about and helping with the workflows staff use to create media

What we offer

Career advancement opportunities
Extensive training
Excellent benefits including paying for health and dental premiums for salaried employees

Fulltime

Desktop Support Tech I

The University of Kansas Health System

Location:
United States , Lenexa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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Desktop Support Tech I

The University of Kansas Health System

Location:United States , Lenexa

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 21, 2026

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Job Posted:
February 21, 2026