CrawlJobs Logo
Robert Half Logo Robert Half · IT - Administration

Desktop Support Specialist

United States, Tampa · Job Posted June 28, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Desktop Support Specialist to deliver both remote and on-site technical support for clients across Tampa, Florida. This contract-to-permanent position is ideal for a hands-on IT specialist who can resolve complex issues, communicate clearly with users, and build confidence as a dependable technical resource. The role supports a wide range of Microsoft environments, endpoint technologies, and network infrastructure while contributing to project work and day-to-day service excellence.

Job Responsibility

  • Provide technical assistance for desktops, servers, and network-connected systems through both remote troubleshooting and in-person support
  • Maintain and support client infrastructure, including switches, routers, firewalls, backup platforms, and other business-critical equipment
  • Administer Microsoft-based environments across on-premises and cloud platforms, including server technologies, Microsoft 365, and Azure-integrated solutions
  • Take part in technical initiatives and, when needed, guide project activities to ensure smooth execution and reliable outcomes
  • Escalate and resolve advanced support issues while working closely with colleagues to share knowledge and improve service delivery
  • Educate end users on effective use of computers, business applications, servers, and shared network resources
  • Contribute recommendations that help strengthen service offerings, support processes, and overall client experience
  • Handle occasional physical setup and movement of IT hardware such as computers, peripherals, and boxed equipment

Requirements

  • 5+ years of experience in desktop support, help desk, or systems support within IT environments
  • Microsoft certification in server or related technologies, or an associate degree or higher in a relevant field
  • Strong experience working with Microsoft Server domain environments, including Windows Server 2016 or later
  • Hands-on knowledge of Active Directory, Azure/Entra ID, and hybrid identity or infrastructure environments
  • Proficiency supporting Windows desktop operating systems, including modern enterprise versions such as Windows 11
  • Experience administering Microsoft 365 Business services and Microsoft Office 2021 or newer applications
  • Solid troubleshooting ability across workstations, IP networking, and core infrastructure components such as firewalls, switches, and routers

What we offer

  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Desktop Support Specialist

8 matching positions

Desktop Support Specialist

The Technology department of the town of Natick is seeking a detail-oriented pro...
Location
Location
United States , Natick
Salary
Salary:
60000.00 - 75000.00 USD / Year
mma.org Logo
Massachusetts Municipal Association
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate degree or equivalent in Information Systems or a related field
  • Minimum of three years of related experience maintaining and troubleshooting hardware and software issues in a multi-platform environment preferred
  • Hands-on experience with: Windows operating systems
  • Chrome devices
  • macOS
  • Apple iOS
  • Working knowledge of LAN, WAN, and TCP/IP networking concepts
  • Ability to manage multiple priorities while delivering high-quality customer support to data and voice network users
  • Strong teamwork and communication skills are essential
What we offer
What we offer
  • excellent benefits package
  • Fulltime
Read More
Arrow Right

Desktop Support Specialist

Come build something with Shepley Bulfinch as a Desktop Support Specialist! Put ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
shepleybulfinch.com Logo
Shepley Bulfinch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A bachelor’s degree in architecture or interior design completed or in progress is required
  • Proficiency and comfort with computers/technology
  • Must be flexible with work schedule
  • may be requested to travel and work evenings or weekends on occasion
  • An interest in how emerging technologies impact the future of Architectural Practice
Job Responsibility
Job Responsibility
  • Understanding, assessing, testing and supporting software used to produce our projects
  • Address and solve helpdesk requests
  • Providing thoughtful, responsive support
  • Helping others work more efficiently and confidently
  • Offering hands-on guidance with tools like Revit and the Adobe Creative Suite
  • Improving workflows through best practices and documentation
  • Partnering with project teams and IT
  • Onboarding new hires
  • Supporting 3D models, renderings, or graphics
What we offer
What we offer
  • Health and dental insurance
  • A 401(k) and profit-sharing plan
  • Flexible work schedules
  • A range of professional growth and development opportunities
Read More
Arrow Right

Desktop Support Specialist

The Desktop Support Specialist provides hands‑on technical support to end‑users,...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience providing desktop or technical support in a Windows or mixed OS environment
  • Strong understanding of workstation hardware, software troubleshooting, network basics, and user‑access workflows
  • Familiarity with Google Workspace and Microsoft 365 environments, including mail, storage, and productivity applications
  • Excellent customer service, communication, and problem‑solving skills
  • Ability to multitask and prioritize in a fast‑paced environment
Job Responsibility
Job Responsibility
  • Provide Tier 1–2 technical support for employees across desktops, laptops, peripherals, and mobile devices
  • Troubleshoot issues related to operating systems, productivity tools, connectivity, printers, and workstation performance
  • Support onboarding and offboarding processes, including device setup, account creation, and access provisioning
  • Deliver clear, customer‑focused communication and maintain a strong service‑oriented approach
  • Diagnose and resolve issues involving Windows and macOS environments
  • Maintain and update devices using standard imaging, patching, and software deployment tools
  • Ensure compliance with security policies, endpoint protection requirements, and access controls
  • Document issues, resolutions, and knowledge articles within the ticketing system
  • Assist with end‑user transition activities including mailbox migrations, file transfers, and training support
  • Provide hands‑on troubleshooting related to Outlook, OneDrive, SharePoint, Teams, and Microsoft device management tools
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Desktop Support Specialist

We are seeking a skilled and customer-focused Desktop Support Specialist to join...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in desktop support or IT helpdesk role
  • Strong knowledge of Windows OS, Microsoft Office Suite, and common business applications
  • Familiarity with Active Directory, remote support tools, and ticketing systems
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
  • Excellent problem-solving and communication skills
  • Ability to work independently and manage multiple priorities
Job Responsibility
Job Responsibility
  • Provide tier 1 and tier 2 technical support for desktops, laptops, printers, and mobile devices
  • Install, configure, and maintain operating systems, applications, and hardware components
  • Diagnose and resolve hardware and software issues in a timely manner
  • Assist with network connectivity troubleshooting and escalate complex issues as needed
  • Maintain accurate documentation of support requests and resolutions in the ticketing system
  • Support user onboarding/offboarding, including account setup and permissions
  • Ensure compliance with company IT policies and security standards
  • Collaborate with IT team members on projects and system upgrades
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Desktop Support Specialist

We're looking for a Senior Desktop Support Specialist who thrives in a hands-on ...
Location
Location
United States , St. Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of desktop support or IT operations experience
  • Strong experience supporting Windows 10/11 environments
  • Hands-on Microsoft 365 administration experience
  • Experience with Microsoft Entra ID (Azure AD) and endpoint management
  • Experience imaging, provisioning, and deploying laptops
  • Strong troubleshooting skills across Microsoft technologies
  • Experience working with ticketing systems and documenting technical processes
Job Responsibility
Job Responsibility
  • Provide Tier II/III desktop support for hardware, software, operating systems, Microsoft 365, printers, peripherals, and mobile devices
  • Troubleshoot and resolve complex end-user issues while delivering exceptional customer service
  • Administer Microsoft 365, including: User accounts and licensing, Exchange mailboxes, Teams, OneDrive, Security groups and access management
  • Administer SharePoint Online by: Managing permissions and security, Creating and maintaining sites and pages, Organizing content and supporting collaboration
  • Manage endpoints within a cloud-first Microsoft Azure/Intune environment
  • Image, configure, deploy, and refresh laptops and end-user equipment
  • Oversee hardware inventory, asset management, procurement, and equipment lifecycle
  • Maintain IT documentation, standard operating procedures, and knowledge articles
  • Coordinate with the organization's MSP/MSSP to ensure incidents, requests, and projects move forward on schedule
  • Track open issues, follow up with vendors, and help drive projects to completion
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Senior Desktop Support Specialist

We're looking for a Senior Desktop Support Specialist who thrives in a hands-on ...
Location
Location
United States , St. Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of desktop support or IT operations experience
  • Strong experience supporting Windows 10/11 environments
  • Hands-on Microsoft 365 administration experience
  • Experience with Microsoft Entra ID (Azure AD) and endpoint management
  • Experience imaging, provisioning, and deploying laptops
  • Strong troubleshooting skills across Microsoft technologies
  • Experience working with ticketing systems and documenting technical processes
Job Responsibility
Job Responsibility
  • Provide Tier II/III desktop support for hardware, software, operating systems, Microsoft 365, printers, peripherals, and mobile devices
  • Troubleshoot and resolve complex end-user issues while delivering exceptional customer service
  • Administer Microsoft 365, including: User accounts and licensing, Exchange mailboxes, Teams, OneDrive, Security groups and access management
  • Administer SharePoint Online by: Managing permissions and security, Creating and maintaining sites and pages, Organizing content and supporting collaboration
  • Manage endpoints within a cloud-first Microsoft Azure/Intune environment
  • Image, configure, deploy, and refresh laptops and end-user equipment
  • Oversee hardware inventory, asset management, procurement, and equipment lifecycle
  • Maintain IT documentation, standard operating procedures, and knowledge articles
  • Coordinate with the organization's MSP/MSSP to ensure incidents, requests, and projects move forward on schedule
  • Track open issues, follow up with vendors, and help drive projects to completion
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

IT Desktop Support Specialist

The Field Office Deskside Technician provides onsite IT Services at Field Office...
Location
Location
United States , Manhattan
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 years experience performing deskside technical support roles or responsibilities
  • Ability to obtain Public Trust clearance
Job Responsibility
Job Responsibility
  • Provide on-site IT Services at Field Offices
  • Deliver MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services
  • Staff a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
  • Ensure efficient handling of changes and repairs
  • Contribute to comprehensive IT support that maximizes productivity across mission-critical environments
Read More
Arrow Right

Senior Desktop Support Specialist – Automation

My client are looking for a Senior Desktop Support Specialist to work at an offi...
Location
Location
Jersey , Jersey
Salary
Salary:
125000.00 - 175000.00 GBP / Year
hunterbond.com Logo
Hunter Bond
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent desktop support experience within a similar trading environment
  • Strong experience with automation tools such as PowerShell and Python
  • Strong all round End User support experience including Windows, AD and Microsoft 365
  • Experience supporting market data applications such as Bloomberg and FactSet
  • Willingness to travel to EMEA and APAC
Job Responsibility
Job Responsibility
  • Desktop Support: Providing high level desktop support within a trading environment
  • Trader Support: Working directly with Traders and Front Office staff
  • Automation: Utilising PowerShell, Python and other automation tools within an End User environment
  • Global Support: Travelling to EMEA and APAC offices to support users where required
  • End User Environment: Supporting Windows, Active Directory, Microsoft 365 and market data applications
What we offer
What we offer
  • Bonus
  • Relocation package
  • Fulltime
Read More
Arrow Right