CrawlJobs Logo
Massachusetts Municipal Association Logo Massachusetts Municipal Association · IT - Administration

Desktop Support Specialist

United States, Natick Employment contract 60000.00 - 75000.00 USD / Year · Job Posted April 23, 2026
Apply Position
Job Link Share

Job Description

The Technology department of the town of Natick is seeking a detail-oriented professional to serve as a full-time Desktop Support Specialist. The ideal candidate will have experience supporting Windows, Chromebooks, macOS, iOS, and a variety of other mobile devices in a fast-paced environment.

Requirements

  • Associate degree or equivalent in Information Systems or a related field
  • Minimum of three years of related experience maintaining and troubleshooting hardware and software issues in a multi-platform environment preferred
  • Hands-on experience with: Windows operating systems
  • Chrome devices
  • macOS
  • Apple iOS
  • Working knowledge of LAN, WAN, and TCP/IP networking concepts
  • Ability to manage multiple priorities while delivering high-quality customer support to data and voice network users
  • Strong teamwork and communication skills are essential

Nice to have

  • Experience with video and computer projection systems is a plus
  • Experience in a municipal environment, particularly supporting Public Safety or Public Schools, is highly desirable

What we offer

excellent benefits package

Massachusetts Municipal Association - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Desktop Support Specialist

8 matching positions

Desktop Support Specialist

Come build something with Shepley Bulfinch as a Desktop Support Specialist! Put ...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
shepleybulfinch.com Logo
Shepley Bulfinch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A bachelor’s degree in architecture or interior design completed or in progress is required
  • Proficiency and comfort with computers/technology
  • Must be flexible with work schedule
  • may be requested to travel and work evenings or weekends on occasion
  • An interest in how emerging technologies impact the future of Architectural Practice
Job Responsibility
Job Responsibility
  • Understanding, assessing, testing and supporting software used to produce our projects
  • Address and solve helpdesk requests
  • Providing thoughtful, responsive support
  • Helping others work more efficiently and confidently
  • Offering hands-on guidance with tools like Revit and the Adobe Creative Suite
  • Improving workflows through best practices and documentation
  • Partnering with project teams and IT
  • Onboarding new hires
  • Supporting 3D models, renderings, or graphics
What we offer
What we offer
  • Health and dental insurance
  • A 401(k) and profit-sharing plan
  • Flexible work schedules
  • A range of professional growth and development opportunities
Read More
Arrow Right

Desktop Support Specialist

The Desktop Support Specialist provides hands‑on technical support to end‑users,...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience providing desktop or technical support in a Windows or mixed OS environment
  • Strong understanding of workstation hardware, software troubleshooting, network basics, and user‑access workflows
  • Familiarity with Google Workspace and Microsoft 365 environments, including mail, storage, and productivity applications
  • Excellent customer service, communication, and problem‑solving skills
  • Ability to multitask and prioritize in a fast‑paced environment
Job Responsibility
Job Responsibility
  • Provide Tier 1–2 technical support for employees across desktops, laptops, peripherals, and mobile devices
  • Troubleshoot issues related to operating systems, productivity tools, connectivity, printers, and workstation performance
  • Support onboarding and offboarding processes, including device setup, account creation, and access provisioning
  • Deliver clear, customer‑focused communication and maintain a strong service‑oriented approach
  • Diagnose and resolve issues involving Windows and macOS environments
  • Maintain and update devices using standard imaging, patching, and software deployment tools
  • Ensure compliance with security policies, endpoint protection requirements, and access controls
  • Document issues, resolutions, and knowledge articles within the ticketing system
  • Assist with end‑user transition activities including mailbox migrations, file transfers, and training support
  • Provide hands‑on troubleshooting related to Outlook, OneDrive, SharePoint, Teams, and Microsoft device management tools
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Desktop Support Specialist

We are seeking a skilled and customer-focused Desktop Support Specialist to join...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in desktop support or IT helpdesk role
  • Strong knowledge of Windows OS, Microsoft Office Suite, and common business applications
  • Familiarity with Active Directory, remote support tools, and ticketing systems
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
  • Excellent problem-solving and communication skills
  • Ability to work independently and manage multiple priorities
Job Responsibility
Job Responsibility
  • Provide tier 1 and tier 2 technical support for desktops, laptops, printers, and mobile devices
  • Install, configure, and maintain operating systems, applications, and hardware components
  • Diagnose and resolve hardware and software issues in a timely manner
  • Assist with network connectivity troubleshooting and escalate complex issues as needed
  • Maintain accurate documentation of support requests and resolutions in the ticketing system
  • Support user onboarding/offboarding, including account setup and permissions
  • Ensure compliance with company IT policies and security standards
  • Collaborate with IT team members on projects and system upgrades
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

IT Desktop Support Specialist

The Field Office Deskside Technician provides onsite IT Services at Field Office...
Location
Location
United States , Manhattan
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 4 years experience performing deskside technical support roles or responsibilities
  • Ability to obtain Public Trust clearance
Job Responsibility
Job Responsibility
  • Provide on-site IT Services at Field Offices
  • Deliver MACD (Move, Add, Change, Delete) support, proactive monitoring, and break/fix services
  • Staff a Tech Bar—an accessible walk-up location for immediate troubleshooting and IT fixes
  • Ensure efficient handling of changes and repairs
  • Contribute to comprehensive IT support that maximizes productivity across mission-critical environments
Read More
Arrow Right

Senior Desktop Support Specialist – Automation

My client are looking for a Senior Desktop Support Specialist to work at an offi...
Location
Location
Jersey , Jersey
Salary
Salary:
125000.00 - 175000.00 GBP / Year
hunterbond.com Logo
Hunter Bond
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent desktop support experience within a similar trading environment
  • Strong experience with automation tools such as PowerShell and Python
  • Strong all round End User support experience including Windows, AD and Microsoft 365
  • Experience supporting market data applications such as Bloomberg and FactSet
  • Willingness to travel to EMEA and APAC
Job Responsibility
Job Responsibility
  • Desktop Support: Providing high level desktop support within a trading environment
  • Trader Support: Working directly with Traders and Front Office staff
  • Automation: Utilising PowerShell, Python and other automation tools within an End User environment
  • Global Support: Travelling to EMEA and APAC offices to support users where required
  • End User Environment: Supporting Windows, Active Directory, Microsoft 365 and market data applications
What we offer
What we offer
  • Bonus
  • Relocation package
  • Fulltime
Read More
Arrow Right

Desktop & Network Support Specialist

5 days a week on site in Philadelphia, PA. 3+ month contract.
Location
Location
United States , Philadelphia
Salary
Salary:
40.00 - 50.00 USD / Hour
bhsg.com Logo
Beacon Hill
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in End User Support at a senior level
  • Experience with networking
  • Cisco Meraki experience strongly preferred
  • Proficiency with Windows OS, Microsoft 365
  • Excellent communication and problem-solving skills
Job Responsibility
Job Responsibility
  • Provide end-user support for desktops, laptops, mobile devices, and external devices
  • Troubleshoot and resolve hardware, software, and network issues promptly
  • Support office and conference room technology, including AV equipment
  • Maintain and configure network and infrastructure components
  • Collaborate with internal teams to ensure minimal downtime and optimal performance
  • Fulltime
Read More
Arrow Right

Specialist IT Desktop Tech. Support

We are seeking a skilled Office IT Desktop Services Expert to provide comprehens...
Location
Location
Spain , Valencia
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical qualification in Computer, Industrial, Electrical or Electronics Engineering
  • At least 3 years of experience in Office IT services or similar roles
  • Strong technical awareness and ability to quickly learn new hardware and software technologies
  • Strong communication skills and can communicate effectively in English, both written and verbal
  • Prior experience in customer-facing support environments
  • Self‑driven, proactive, and able to work independently
Job Responsibility
Job Responsibility
  • Deliver Level 2 Office IT Desktop Support in collaboration with L1 teams, ensuring all requests and incidents are managed in line with VOIS policies
  • Communicate effectively with users through email, chat, or messaging platforms, providing clear technical and non‑technical explanations
  • Maintain detailed and accurate records of incidents, errors, and resolution steps
  • Provide remote and on-site troubleshooting as required, escalating cases appropriately and monitoring escalated incidents
  • Introduce new employees to Office IT standards and offer guidance to colleagues and junior associates
  • Support installation and testing of hardware, applications, and operating systems
  • Ensure all equipment complies with security requirements, including safe erasure and decommissioning
  • Control, track, and manage hardware and software assets in line with company policies
  • Prepare reports as required by management
  • Deliver IT support activities at alternative sites when needed (MTX and other off‑site locations)
What we offer
What we offer
  • Bonus on top of the gross salary
  • Meal voucher (Ticket Restaurant), additional to gross salary
  • Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
  • Intensive Summer Schedule during July and August
  • Up to 20 days per year of 100% remote work from other locations
  • Private Health and Life Insurance for employees
  • 25 vacation days, plus December 24th and 31st off
  • Optional Pension Plan
  • Access to an online learning platform for continuous training
  • Fulltime
Read More
Arrow Right

Specialist IT Desktop Tech. Support

We are seeking a skilled Office IT Desktop Services Expert to provide comprehens...
Location
Location
Spain , Malaga
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical qualification in Computer, Industrial, Electrical or Electronics Engineering
  • At least 3 years of experience in Office IT services or similar roles
  • Strong technical awareness and ability to quickly learn new hardware and software technologies
  • Strong communication skills in English, both written and verbal
  • Prior experience in customer-facing support environments
  • Self-driven, proactive, and able to work independently
Job Responsibility
Job Responsibility
  • Deliver Level 2 Office IT Desktop Support in collaboration with L1 teams
  • Communicate effectively with users through email, chat, or messaging platforms
  • Maintain detailed and accurate records of incidents, errors, and resolution steps
  • Provide remote and on-site troubleshooting as required
  • Introduce new employees to Office IT standards
  • Support installation and testing of hardware, applications, and operating systems
  • Ensure all equipment complies with security requirements
  • Control, track, and manage hardware and software assets
  • Prepare reports as required by management
  • Deliver IT support activities at alternative sites when needed
What we offer
What we offer
  • Bonus on top of the gross salary
  • Meal voucher (Ticket Restaurant), additional to gross salary
  • Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
  • Intensive Summer Schedule during July and August
  • Up to 20 days per year of 100% remote work from other locations
  • Private Health and Life Insurance for employees
  • 25 vacation days, plus December 24th and 31st off
  • Optional Pension Plan
  • Access to an online learning platform for continuous training
  • Fulltime
Read More
Arrow Right