Desktop Support Specialist, Robert Half

Robert Half

Location:
United States, Atlanta

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are seeking a skilled and customer-focused Desktop Support Specialist to join our team in Atlanta. This role is responsible for providing technical assistance and support for hardware, software, and network-related issues to ensure smooth day-to-day operations for end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving.

Job Responsibility:

Provide tier 1 and tier 2 technical support for desktops, laptops, printers, and mobile devices
Install, configure, and maintain operating systems, applications, and hardware components
Diagnose and resolve hardware and software issues in a timely manner
Assist with network connectivity troubleshooting and escalate complex issues as needed
Maintain accurate documentation of support requests and resolutions in the ticketing system
Support user onboarding/offboarding, including account setup and permissions
Ensure compliance with company IT policies and security standards
Collaborate with IT team members on projects and system upgrades

Requirements:

2+ years of experience in desktop support or IT helpdesk role
Strong knowledge of Windows OS, Microsoft Office Suite, and common business applications
Familiarity with Active Directory, remote support tools, and ticketing systems
Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
Excellent problem-solving and communication skills
Ability to work independently and manage multiple priorities

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
November 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Desktop Support Specialist