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We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). Performs trouble-shooting, parts replacement, system upgrades, basic deployment, and repair on desktops/notebooks/printers. Identifies potential issues that could adversely impact end user experience and takes corrective actions.
Job Responsibility
Performs trouble-shooting, parts replacement, system upgrades, basic deployment, and repair on desktops/notebooks/printers
Identifies potential issues that could adversely impact end user experience and takes corrective actions
Requirements
Strong knowledge of Windows operating
Solid client service skills
Skill set is required
additional certifications for various hardware platforms may be required.