CrawlJobs Logo

Desktop Support Engineer

realign-llc.com Logo

Realign

Location Icon

Location:
United States , Worcester

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

91697.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a detail oriented PC Refresh /Build Technician to support large scale device upgrade and replacement activities. The ideal candidate will handle imaging, deployment, data migration, and user support to ensure a smooth transition to updated hardware.

Job Responsibility:

  • Perform end to end PC refresh tasks including imaging, data backup/restore, application setup, and user profile migration
  • Coordinate deployment schedules with end users and provide onsite or remote technical assistance
  • Document refresh progress, update asset management tools, and maintain accurate inventory records
  • Troubleshoot hardware and software issues encountered during the refresh process and escalate when necessary
  • Meet weekly deliverables and deployment targets to ensure project timelines are achieved

Requirements:

  • Experience with Windows OS imaging using SCCM, including deployment and basic troubleshooting
  • Strong customer service skills with the ability to work directly and effectively with end users
  • Solid understanding of hardware components, device setup, configuration, and asset tracking systems
  • Ability to work independently, manage workload efficiently, and meet deployment timelines
  • Hands-on experience with Windows 11 setup, configuration, troubleshooting, and user migration activities
  • Proficiency in Excel for generating hardware requirement reports, deployment progress reports, and completion summaries
  • Good working knowledge of ServiceNow, including ticket updates, asset management, and workflow navigation

Nice to have:

  • Experience with SCCM, Intune, or similar deployment tools
  • Hands-on experience with large-scale PC refresh or enterprise hardware rollout initiatives

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Icon
Realign - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Desktop Support Engineer

Desktop Support Engineer

We are currently seeking an experienced Desktop Support Engineer to provide onsi...
Location
Location
Australia , Port Melbourne
Salary
Salary:
Not provided
blubiz.com.au Logo
BluBiz Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • On-site and remote management and set up of hardware including desktops, laptops, tablets, phones, mobiles, and printers
  • Strong operational support with some field experience
  • Solid Active Directory knowledge and experience
  • Desktop Imaging and software applications such as Operating Systems (Windows 7 through 10 and), Microsoft 365, Antivirus software and systems
  • Some knowledge and experience with Citrix and Fortinet
  • Knowledge of Backup Solutions – Datto
  • Strong IT Support Skills and the ability to Troubleshoot and Diagnose Problems
  • Awareness of ITIL best practice methodology
  • Ability to prioritise effectively, to multi-task, and to adapt to changing priorities
  • Ability to analyse network performance data to identify trends and potential problems, and support recommendations to modify and/or upgrade network equipment or services
Job Responsibility
Job Responsibility
  • Daily technical support activities for desktops, laptop, and printers
  • Conduct remote desktop troubleshooting with end-users along with documentation and ticket maintenance
  • Provide specialist advice to operational teams for support and maintenance of relevant technologies, including responding to faults and problems, and liaising with other technical staff and external service providers to resolve issues
  • Assist with the implementation (installation, configuration, and operationalisation) of technical solutions
  • Setup new desktops by installing operating systems, software, and associated peripherals
  • Assist in maintaining the operating system and software utilised within the network, including the addition of new users to the network and establishment of rights and privileges
  • Conduct break-fix or replacement of endpoints when needed
  • Conduct data and phone patching
  • Work with Application Vendors in resolving incidents and requests raised by the end-users
  • Adhere to established IT policies, procedures and standards and ensure conformance with information systems, goals, and procedures
What we offer
What we offer
  • Help with Career progression
  • Paid Training
  • Diverse and challenging work
  • Competitive salary package
  • Access to corporate rewards programs
  • Fulltime
Read More
Arrow Right

Desktop Support Engineer

A global Consultancy is looking for a Desktop Support Engineer to work in their ...
Location
Location
Poland , wroclaw
Salary
Salary:
12000.00 PLN / Month
harringtonstarr.com Logo
Harrington Starr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to provide support for the Microsoft environment
  • Knowledge of Active Directory and Microsoft Exchange
  • Ability to troubleshoot issues with Networking (TCP/IP) and Blackberry / iPhones
  • Must be confident, assured and have excellent communication skills, both written and verbal
Job Responsibility
Job Responsibility
  • Liaising with other staff members to ensure quick issue resolution
  • Play a role in operational projects
  • Work with the Service desk, Problem Management teams and other technology teams to benefit continual service improvement and ensure high levels of client satisfaction
  • Working on a client site
  • Expected to hold their own
  • Given the opportunity to run their own projects
  • Fulltime
Read More
Arrow Right

Desktop Support Engineer

A global Consultancy is looking for a Desktop Support Engineer to work in their ...
Location
Location
Switzerland , Zurich
Salary
Salary:
70000.00 - 80000.00 CHF / Year
harringtonstarr.com Logo
Harrington Starr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to provide support for the Microsoft environment
  • Knowledge of Active Directory and Microsoft Exchange
  • Ability to troubleshoot issues with Networking (TCP/IP) and Blackberry / iPhones
  • Must be confident, assured and have excellent communication skills, both written and verbal
  • Must feel confident to walk onto trading floors
Job Responsibility
Job Responsibility
  • Liaising with other staff members to ensure quick issue resolution
  • Play a role in operational projects
  • Work with the Service desk, Problem Management teams and other technology teams to benefit continual service improvement and ensure high levels of client satisfaction
  • Working on a client site
  • Run own projects
  • Fulltime
Read More
Arrow Right

IT Support Engineer

社名非公開 職種 その他　技術系（IT・Web・通信系） 業務内容 International Environment
Location
Location
Japan , Tokyo
Salary
Salary:
4000000.00 - 5000000.00 JPY / Year
https://www.randstad.com Logo
Randstad
Expiration Date
February 22, 2027
Flip Icon
Requirements
Requirements
  • IT Desktop / Laptop support
  • 5+ experience in IT Support Desk systems (Service desk or On-site IT Support)
  • Prior experience working with outsourced and offshore teams
Job Responsibility
Job Responsibility
  • International Environment
What we offer
What we offer
  • 健康保険,厚生年金保険,介護保険,雇用保険
  • 日曜日,土曜日,祝日
  • Fulltime
Read More
Arrow Right

Desktop Engineer

The Desktop Engineer focuses on providing high-level desktop support and systems...
Location
Location
United States , Warren
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of related hands-on experience supporting IT infrastructure
  • Post-secondary training or certification in IT support, engineering, or similar fields
  • Strong communication and documentation habits
  • Deep familiarity with Modern endpoint management systems (Ivanti, Intune, Workspace One)
  • Automation and scripting (PowerShell, AutoIT)
  • OS lifecycle support (Win 10/11, macOS)
  • Active Directory, Azure AD, VDI solutions
  • Networking fundamentals and O365 (especially Excel)
Job Responsibility
Job Responsibility
  • Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune
  • Maintain imaging standards and adjust based on departmental use cases and hardware evolution
  • Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs
  • Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring
  • Curate and publish applications to a self-service portal after validation/testing
  • Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches
  • Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking
  • Support both virtual and physical desktops, including incident management and hardware repair
  • Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination
  • Escalate technical barriers as needed while maintaining strong end-user communication
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Senior Executive Support Engineer

Atlassian Corporate Engineering (ACE) is looking for a Senior Executive Support ...
Location
Location
United States , Seattle
Salary
Salary:
163500.00 - 262700.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred
  • 7+ years of experience in technical support, with a significant focus on supporting executive-level clients
  • Deep understanding of various operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
  • Extensive experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), video conferencing solutions (e.g., Zoom, Webex), and mobile device management (MDM) solutions
  • Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex technical issues quickly and efficiently
  • Excellent communication (written and verbal), interpersonal, and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to maintain confidentiality and discretion
  • Experience with IT security best practices and protocols
Job Responsibility
Job Responsibility
  • Provide comprehensive technical support to C-suite executives across all devices (laptops, desktops, mobile devices, tablets, etc.), operating systems (Windows, macOS, iOS, Android), and applications (Microsoft Office Suite, collaboration tools, video conferencing, etc.)
  • Proactively anticipate and address potential technical issues before they impact executive productivity
  • Manage and prioritize support requests, ensuring timely resolution and clear communication throughout the process
  • Troubleshoot complex technical problems, escalating to specialized teams as needed, while maintaining ownership of the issue until resolution
  • Develop and maintain documentation for executive technology setups, configurations, and troubleshooting procedures
  • Collaborate with IT infrastructure and security teams to ensure the confidentiality, integrity, and availability of executive systems and data
  • Provide remote support using various tools and technologies
  • Travel occasionally to provide on-site support as needed
  • Maintain a high level of confidentiality and discretion regarding sensitive information
  • Stay up-to-date with the latest technology trends and proactively recommend solutions to enhance executive productivity and security
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior Executive Support Engineer

We are seeking a proactive and skilled Technical Support Engineer to provide ded...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience
  • 3-5 years of experience in technical support, with exposure to supporting executive-level clients preferred
  • Solid understanding of operating systems (Windows, macOS, iOS, Android), hardware, software, and networking concepts
  • Experience with Microsoft Office Suite, collaboration tools (e.g., Slack, Microsoft Teams), and video conferencing solutions (e.g., Zoom, Webex)
  • Strong troubleshooting and problem-solving skills with the ability to identify and resolve technical issues efficiently
  • Excellent communication (written and verbal), interpersonal, and customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail
  • Ability to maintain confidentiality and discretion
  • Basic understanding of IT security best practices
Job Responsibility
Job Responsibility
  • Provide direct technical support to executive-level users across various devices (laptops, desktops, mobile devices, tablets) and operating systems (Windows, macOS, iOS, Android)
  • Troubleshoot and resolve hardware and software issues, including network connectivity, application errors, and peripheral device problems
  • Manage and prioritize support requests, ensuring timely resolution and clear communication with executives
  • Assist in the setup and configuration of new devices and software for executive users
  • Document technical issues and resolutions in a clear and concise manner
  • Collaborate with other IT teams to escalate and resolve complex technical issues
  • Provide remote support using various tools and technologies
  • Maintain a high level of confidentiality and discretion regarding sensitive information
  • Provide basic training and guidance to executives on commonly used technologies and applications
  • Assist in maintaining an inventory of executive IT equipment
What we offer
What we offer
  • health coverage, paid volunteer days, wellness resources
  • Fulltime
Read More
Arrow Right

IT Support Engineer

We are seeking a dedicated and customer-focused IT Support Engineer to join our ...
Location
Location
United States , Pleasanton
Salary
Salary:
104700.00 - 141700.00 USD / Year
10xgenomics.com Logo
10x Genomics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 years of hands-on IT Support/system administration experience
  • 3 years supporting and provisioning Windows and macOS devices
  • Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
  • Experience administering Okta, Zoom, and/or Google Workspace
  • Experience with A/V support (ie. conference rooms, webinars, etc)
Job Responsibility
Job Responsibility
  • Provide day to day technical support to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems
  • Provide white-glove support for our executive leadership when necessary
  • Provide A/V support for our conference rooms and webinars
  • Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs
  • Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals
  • Collaborate with other teams to provide technical and customer support
  • Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji)
  • Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures
What we offer
What we offer
  • Equity grants
  • Comprehensive health and retirement benefit programs
  • Annual bonus program or sales incentive program
  • Generous time off
  • Competitive and comprehensive health benefits package
  • Family friendly policies like parental leave
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy